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“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
“The Bedford Hills Post Office may be small, but they are BIG on customer service! Wonderful service every time! Best hours!! Thank goodness they are close to where I live.”
“I am from out of town and a package that was supposed to go to Pennsylvania ended up at the South Salem Post Office. I have never experienced such excellent service as I did at this post office. Robert helped me track my package down and reroute it to the correct address, which was not simple. He was so kind and helpful, called me back twice, and provided me with an updated tracking number. Did I mention he was a complete and total delight? Thank you, South Salem Post Office!”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“This post office in Goldens bridge is just wonderful. Jeff might be the kindest, most helpful person ever. Kim, Allie, ANYONE that works in this place…. Well you couldn’t find nicer, smarter people anywhere. They make living here BETTER.”
“Great experience with JF! We came in to get our passports done, and the lady at the front helped us even though we didn’t have an appointment. I do recommend making an appointment, because we definitely got lucky—right after she took us, it got busy. Overall, a very good experience. Great people!”
“The staff here is always so sweet. Been coming here regularly for years and it’s consistently the cleanest post office location I’ve ever used. A self service kiosk would be great!”
“I think this is the best Post Office friendly kind patient some thing you just don’t seem to find anywhere else. I love it. Stephanie is totally amazing. She’s never too busy to help you. It’s amazing. It’s a great place to go to the post office.”
“I am very happy with the service at this post office. The staff always greets me with a smile and quick service. I go there regularly to send out packages and have to say the one employee Ash is always very friendly and welcomes everyone with a smile and wishes everyone a great day as they leave. I will continue to bring all my mail and packages to this location just based on the customer service alone”
“Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.”
“Wonderful staff and fast service at this location! I dropped by to renew my passport and could not have been happier with my experience. I was at the store for not more than fifteen minutes. Pictures offered here too.”
“I can't say enough good things about my experiences at this USPS location
I visit regularly, and every time I'm greeted with a smile and excellent service.
Margaret is simply amazing! She always goes above and beyond to help me with whatever I need. Her kindness and professionalism truly stand out.
The whole team at this post office is great, including Jose, who is wonderful as well. But Margaret really makes it special.
If you're looking for a post office where you'll be treated well and receive top-notch service, this is the place to go.”
“I wanted to take the time to say Brandon provided excellent customer service. He made the whole process so easy and was very professional. Hard workers like him should always be appreciated.”
“Just had a Hanukkah miracle! We were missing a package and since it was Christmas everything was closed. I called the post office the next day and Kenisha was SOOO pleasant and patient! She help crack the case of the missing holiday package. Hanukkah was saved and one less tween meltdown. THANK YOU so much!!!”
“Nigel was great -- very nice and patient. He helped with my daughters' passport applications even though we tried walk-in (not knowing they only do appointments).”
“I have found this location to be friendly and efficient every time I've gone in there. Even when it's been crowded, the staff moved through the line well.”
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“The best post office in the area the people on the counter are always very helpful. If they want passport photo, they do a great job It’s always clean and organized”