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January 2024 by Mara Schwartz
As a single mom with no time for myself, I finally treated myself to a very much needed Pedicure .. The Pedicure was supposed to include a 10 minute massage, but the technician only did 8 minutes and she left out the “ Cooling” . Also, my toe nails are now crooked.. I would usually say something, but instead I’m writing this review.. Everything felt way below average for the price..
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September 2023 by April Fiorillo
Very nice
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August 2023 by Samantha Tetro
What a day honestly, i never leave reviews for places because I usually have good experiences with the nail salons I’ve been to. I had an appointment at 12 for a UV gel fill in and a pedicure. The first problem was that the girl who was filing my nails wasn’t listening to me at all. She asked if I wanted a coffin shape to which I replied, “very slight, but I really want them more straight please.” Big surprise - she didn’t listen. She filed them down to thin points. I said that I wanted them thicker because I was afraid they were going to break off at work. You could tell she was annoyed but what do you expect when you don’t listen to your clients??The second problem was how CHUNKY they were when Jessica redid them. She didn’t even file them much when they were done. In the photos you can she how misshapen and rounded they are.The last and final problem was that I asked for Ombré but I didn’t know there was a $15 upcharge for that. This is only the second time I’ve gone to her. Not once did she go out of her way to notify me that it was extra. After I paid, I went back in there to tell her that she was wrong for not notifying me of the difference in price. My old nail salon didn’t charge nearly that much for ombré so I wasn’t expecting that. She told me she could take it off if I came back later to which I said , “I’m not coming back later, I don’t have time. I need them fixed now and I need my money back.” I’ll admit I was absolutely pissed but who wouldn’t be if they were charged for something they didn’t know they were paying for. Jessica started raising her voice at me which escalated into yelling. Finally, another customer there offered to pay the extra fifteen dollars which honestly almost made me cry. Jessica claimed that she charged me the same last time for a French tip so thank you for telling on yourself. You’re nothing but a scammer and disrespectful and u professional.Moral of the story - Jessica WILL scam you and she will not tell you if there’s an upcharge for something until the verrrrry end of the service. They have a sign that says no refunds once service is done so she knows exactly what she’s doing. I’m upset that I even tipped her for the way she treated me. Things have been hard and I did not plan on being scammed out of money today. Do not go to Bellerose Nail and Spa. I’m going to try to dispute the charge with my bank so hopefully everything works out. Honestly the only thing that was done right was the pedicure which would’ve been almost impossible not to mess upServices: Pedicure
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August 2023 by Emily Diaz
First off, I had a scheduled appointment at 10 am for a pedicure and a powder tip fill in. I walked in and said I had a scheduled appointment, but the staff ignored that and I had to wait until the walk in clients were situated. The pedicure i got went well, but once it was over i had to explain many times that my nails were getting filled and i didn’t need to soak them off for a new set as this fill would be my second fill in when I was there two weeks ago. After I convinced Jessica to do a fill in, i tried to pick out my color and I had to do more begging to do the same color I did for my last fill. After she let me get the color I wanted, I had to beg her to have my nails cut shorter as she refused to cut them until i said i needed my nails shorter for work. Then once my cuticles were being drilled, I saw some bright red and it burned when she sprayed the finishing spray. Once it was time to pay, she was asking for cash for a tip, but i had no cash on me so i had to do it on my card, but with two separate transactions. Next thing I know I’m being yelled at in front of the entire salon for tip money when the staff was being rude to be the whole time. I understand that the staff works hard, however I did not like the service I was getting.This is the first time I have experienced this and I am not going back.Services: Nail extensions
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May 2023 by MacBeth Derham
Cheery interior with a nice selection of colors. Pleasant staff and excellent service.
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May 2023 by Tenny Thompson
I wish I could give this place 5 stars . But Jessica the manager and Mae , the tech . EXTREMELY RUDE. Jessica is very condescending. And Mae is just outright RUDE and Mean.. I wish I could find GiGi, she was the best thing in this entire establishment. Jessica is money hungry!Services: Gel manicures
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March 2023 by Jacqueline Constant
It was my 1st time here and I didn’t even read the review and i can’t believe how many people had bad experience as I had an amazing experience. May and Tina did an outstanding job and I didn’t expect my nails and toes to last two weeks. I did gel polish on both my nails and toes.. they gained a new customer.
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December 2022 by Myss Chocolitt
OMG!!! I've been there a year ago and vowed never to return!!! YOU mean she's still displaying that behavior??? Never been to a nail salon where the person was rude like that and begged for tips....Tips are OPTIONAL....NOT REQUIRED so someone needs to explain that to her. Then she yells at you to hold still and jerks your hand while yelling at you...Ppl need to BOYCOTT this salon until she learns work etiquette!!! DISGUSTING!!!Service: Gel manicures
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September 2022 by Jamie S.
Great place to get your nails done , I would not go to any other nail salon but this one . Very nice people, treats each client as family catering to your nail needs Their gel manicures and pedicures last a long time. Highly Recommend, gets busy at times , be sure to make a appointment, also they have other services like facials waxes etc .
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August 2022 by Flavia Caterina
Worse place ever very rude in charge person she said she’s not the manager. I had my gel manicure and at when I needed to pay I chose to pay with my American Express card there was a space for me to add tip so I added the tip then she flipped she started to yell at me in Chinese the “person in charge said: your are too late ! you are too late ! I answered I’m too late for what ??? You have cash no tip on the card. The machine is broken and we Can added later. Most ridiculous thing I ever heard ?. I said I don’t understand how could it broken you can manually add it up like everywhere else in the world. She said cash only cash only as she was rushing out the door said please hurry up we have customer needs to sit down ?.So I said I don’t have cash I’m sorry so she said she needed to run my card again for $5 and they proceeded to run my card again and they charged me taxes on my tip !!! Unbelievable I feel like today is the day I didn’t have to leave my house ?I told the person in charged you need to put a sign by the door that says CASH ONLY so people know to enter only with cash if your machine is broken and you don’t tolerate people paying with cards. Lol she yelled at me again and said I should call the manager and tell him don’t tell her because she’s not the manager. Seriously this is the rudest salon I ever been and their prices are above average. Don’t bother coming in without cash ?Service: Gel manicures
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August 2022 by stephanie marquez
Horrible service. Screamed at me Afro tips and I’m 30 years old. I tipped $10 for a gel manicure and she dares to tell me that? While I’m with my daughter? Reporting this business immediately.Services: Pedicure
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August 2022 by Feed M.
I'm a local resident and have gone to this nail salon many times, but I have to agree with some of these reviews regarding the owner's bold/rude attitude at times. The staff does a wonderful job on the manicures and pedicures which is why I do go back, but only if I'm pressed for time because it's closer to my home. I will agree that the owner is friendly if she knows you and has her regular customers come back, but I will say that she will verbally order you to tip her staff in a manner that is a turn off. She calls it out from her station near the cash register across the salon-if you are sitting in the front drying your nails. I understand she might be looking out for her staff, but her delivery can be more professional. Plus, what I don't always like is that you get one person to do your nails, another person to do your pedicure and then she orders you to tip both, which of course I will, but I prefer having one person do both and that person gets a bigger tip. I go there when necessary, but will drive farther for a more pleasant, less rushed experience. I consider a day at the nail salon a time to be pampered and pleasant.
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July 2022 by Damian M.
I have just read a posting that Helena posted and I feel compelled to respond to it. You see I have been a regular client of this salon for three years maybe more but I only get my manicure and pedicure done here. Whilst Jessica isn't always happy go lucky on the phone I will attest that she is a very nice person once you get to know her.... Helena, did you stop to think that perhaps the reason she was asking you if you're ok it's because she wanted to establish a rapport with you so that whenever you return she will address you by your first name like she does almost all her clients.... Yes she also asked for the name of the person you went with so that she can also address her on a first name basis because in her eyes you are a human with a name and not just a client.... I don't know about you but if I walked into a business and the owners or the staff recognizes me and addresses me on a first name basis I will feel inclined to like the extra attention. It's all about perspective .... How you approach someone and how that person approaches you. Jessica, I'm sure is no saint she has her moments just like we all do but instead of posting negatively about such a trivial matter try being kind and grateful. At no point did you ever state If you were pleased with the result of your visit but yet you choose to imply that by asking you your name and your companions name Jessica was up to something nefarious.... Think again......
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July 2022 by Helena K.
It was my first time coming here and the experience was pretty bad. First of all when I came in one of the staff who was suppose to work on my couldn't here or understand what I was saying (which is fine because I have the voice of a mouse anyway). She then transferred me to another lady (Jessica). When she started she asked me how was I and I replied "good" but then she asked me personal questions like "are you ok?"multiple times till the point where it got annoying then she asked me who I lived with in my home and what is my grandmas name because she went with me. Another thing is there was a guy who was waiting to get his feet done and she had to go help him while doing my nails. I saw her filing down his feet and didn't even wash her hands then come over to me to file my nails (which is disgusting). The salon is also very unsanitary with nail dust everywhere and on equipment too and broken acrylic nails in the floor plus the energy is very weird just PLEASE DO NOT GO HERE. PLEASE DO NOT WASTE YOUR MONEY HERE EITHER!
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July 2022 by Angel Rajathurai
I went to get a pedicure and manicure, and when it was time for my appointment, I went to get my nails done. However, I left my dress in my car, so I was confused on what shade of color, I should choose to match it. I asked them if I could go get it, but they said they will give up my appointment spot. They ended up making me wait for an hour, before it was my turn. I am disappointed.