Superior Electronics Co. is a repair shop specializing in pro-audio and TVs, with decades of experience. They offer reasonable rates with no diagnostic fees, charging only if they fix an item. Repairs, such as for speakers or VCRs, are often completed quickly. The staff is described as very nice. However, their showroom sales process can be slow, with staff sometimes seeming unfamiliar with products and easily distracted. Ordering is done in the sales room, with pickup at a separate contractor counter. While phone service is generally good, there can be occasional difficulty getting an answer. Overall, many customers report a great experience and highly recommend the business.