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July 2025 by R. Scarborough
Thank you very much I appreciate all that you have done for me.
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July 2025 by Joseph Minieri
Ronyn is the most professional and knowledgeable customer service person who found us a better plan with more savings to meet our needs
Truly a pleasurable experience
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June 2025 by Karen Sue
We went to the AT&T store in Bethpage near the DMV. Ronyn helped us out and she was great. So knowledgeable, courteous, took the time to explain everything we needed to know, answered our questions, and ultimately saved us money. Thanks Ronyn!
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March 2025 by BIG DAWG
Sylvia in the Beth page office I highly recommend for any of your needs one of the most helpful pleasant work as I have ever used since I’ve had AT&T
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March 2025 by RaQuel Vega
Ronyn was terrific & the most informative ATT associate I've ever spoken to. Answered all of my questions and even checked my account to see how we could save money. Thank you, Ronyn!
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July 2024 by SkilGames
Leo was very quick to help and explain all services and concerns me and my family had upon visiting. He was very friendly, knowledgeable, and helpful. Just the kind of service a customer would want.
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July 2024 by Danielle B
No one was wearing name tags , everyone was on their phone listening to music and texting .
I was discriminated by Jason ( assistant manager, allegedly ) , he was standing over me and hovering me while I speaking to customer service . I felt extremely uncomfortable. He kept walking around with the phone I purchased for pickup like I was going to steal . I spoke to two different customer services rep via phone for over a hour , while the associates in the store didn't do much.
The worst customer service ever dealing with Jason .
He was very shady , he couldn't help me solve any problems . He did not want to call the help desk or star aid. Jason, lied and said he called the district manager but couldn't speak in front of me . Over an hour in the store and he did not want to give me my phone that I paid for and also he couldn't canceled the order .
Jason is extremely shady , and I wouldn't trust him with any sensitive information .He kept asking for my passcode and walking away and speaking to people on the phone . I'm not sure if he was giving my info out to other people. ( view photos )
Silvia was rude , and listening to music and texting not very helpful at all . She made some smart rude remarks and walked away .
The only positive people at this store was Afran and Tasha.
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June 2024 by Naveed Amir
The female store rep (can’t remember her name) was super courteous and professional, and definitely very knowledgeable, Thanks so much!
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June 2024 by Gabriela Rodrigues de Carvalho
I recently had the pleasure of being assisted by Sylvia at this AT&T store, and I am compelled to share my outstanding experience. In an era where customer service often feels impersonal and rushed, Sylvia stood out! She made every effort possible to help me with my issue.
I cannot recommend her highly enough. Thank you, Sylvia, for your exemplary assistance!
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May 2024 by Frank Quinci
The service agent Sylvia Hernandez was extremely professional and knowledgeable. Great store . Manager was great also
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April 2024 by New World
Good service, great knowledge people ?
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March 2024 by Michael Mininni
Afran and Jason were very helpful. Great experience
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January 2024 by Mahwish Kazmi
Pathetic customer service,there was this new girl assisting me,I wanted to pay my bill,there were different plans i asked her abt that and she had no idea,there were 2 guy workers sitting and were discussing something she asked him what is this plan sir and he said different plans,really ?? I know different plans i wanted to know the data details,i siad leave it i want to pay the bill,she asked me to show her my id,i asked why id ? she said we need it because we are entering ur account i said I never had to use my id to pay the bill she asked me in a mean way DO YOU WANT TO PAY UR BILL OR NOT,i was shocked i said yes i want to pay my bill she said then show me ur id!!!after that she selected wrong options i asked the guy can someone else assist me and he didn't bother then she was trying to have me pay my bill and it was not taking my apple pay,I tried 5 times then i asked him again can u help me and he said use ur card ,i asked y its not taking my apple pay and he got irritated and replied in a disrespectful way that i don't know ,if u know nothing then y r u here,if u cant help a customer y r u here??? My apple pay has never had this issue and i said im not carrying my card because i always use my phone for apple pay he said I can't do anything abt it and i said ok thankyou for the services and left the place without paying my bill,y would i keep a service provider that can't provide me services, i will get other number from other service provider I can't go to the store everyday trying i might get good service today ,disappointing customer service
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January 2024 by Rand Tone
Worst store ever, these guys try to swindle you because they know there isn’t any ramifications!
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January 2024 by Meghan Kelly
Always very helpful and knowledgeable
