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December 2023 by Dustin Dispenza
"My Uncle makes them, my Father sells them. You can't beat THAT combination!"
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December 2023 by lisa b
From the first day that my husband and I stepped into Brothers 3 Pools Storefront, Dan Levine took us by the hand and walked us through every step of the process of installing an in-ground pool and creating an Outdoor Oasis. We couldn’t have undertaken this overwhelming project without Dan’s support, guidance and advocacy!Dan was kind, patient, thorough, and detailed, when educating us on everything we needed to know about Pool installations, and backyard projects (pavers, outdoor kitchens, waterfalls for our pool, etc…), allowing us to make well-informed decisions!Dan stood by Brothers 3 Pool’s work and by their recommendations for different services. We decided to go with Companies from the list of recommendations that Dan provided us with - since we were confident with Brothers 3 Pools, we were confident with our choices for the Permit Expeditor, Electrician, and Paver Company. This made it so much easier to get everyone on board with our pool installation and backyard projects. Dan worked collaboratively with these Companies and communicated with them, and with us, on a regular basis, thus facilitating the progress of our pool installation. When we had a small issue with one Company and communicated our concerns to Dan, he was immediately on top of it, taking responsibility for the issue and taking care of what needed to be done. We were not left stranded with an unresolved problem. When Mother Nature came through with a major rain storm that flooded our whole neighborhood, just at the very beginning of our poolInstallation, we experienced problems with flooding of our property, including our backyard, near and around our pool. We called Dan in a panic, not knowing what, if anything, was going to happen to our pool. He reassured us that he would take care of any problems that may occur from our flooding. He told us that we were not alone, he had our back, and we did not have to worry- he was on it. Dan sent one of his workers to our house at 10pm at night, in the pouring rain, to assess the situation.We are thrilled with Brother’s 3 Pools, their staff, expertise, workmanship, integrity and the pride they take in their Company!They demonstrate genuine caring and concern for their customers and truly value their customers’ opinions about their Company.We are so very happy with our new pool. We are thrilled with the way everything came out, and we are thrilled with the Customer Service of Brothers 3 Pools. Our experiences were nothing but positive when working with Dan, our mentor and advocate! I’m extremely happy that we chose the Radiant in-ground pool, and that we purchased an outdoor kitchen BBQ from Brothers 3 Pools, as well!Moral of the story- Brothers 3 Pools- and Dan Levine- is a top-notch Pool Company and we highly recommend, with the utmost confidence, Brothers 3 Pools for in-ground, semi-inground and above ground Pool installation and for all of your Pool’s needs.More photos to come in the spring when we officially open our pool for the Season.
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October 2023 by maria b.
Horrible business and customer service. My mother bought a vacuum from them that was faulty right away. They promised to have it serviced and fixed and strung her along past the warranty period each time with a different lie and promise "Hayward pick it up to service it" "We are waiting on the manufacturer" It has been lie after lie. They are unwilling to make any logical compromise and offered her an insulting $200 store credit after spending $2k on a top of the line machine that never worked. Christine who handles the customer service is abrasive and nasty - has spoken to my mother and husband in ways no employee representing any business should. Needless to say we will have to handle this legally but everyone should know to protect their money from this business.
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September 2023 by Edi Jadan
I tried the pool service this season and I am so happy I will never go to anybody else . My pool has been crystal clear with no headaches the whole season. The pool guy chris is an expert at what he does and made the experience so much easier than anybody in the past .
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September 2023 by NHP Drone
What can I say about Brothers 3 Pools…they are superstars! From the moment I walked into the store and spoke with Christine I knew I made the right choice and was in good hands. She was knowledgeable in every aspect, throughly explained everything in detail and didn’t try to "sell" me on anything I didn’t want or need. She was always available by phone or email and not once did I feel she ever dodged or avoided me in any way. I had a few things I wanted to do differently throughout the process, Christine was always there for me saying "No problem, we can change this or do that." The manufacturer of my lighting system did not include a remote handset and she had one delivered to me the next day. Little things like that mean a lot. The contractors Brothers 3 recommends, were like no other contractor I’ve dealt with. They were always honest, on time and dependable. They worked full days. If they said they’d be there, they’d be there and if they couldn’t be there for one reason or another (one time) they let me know in advance.I wish the rating system had more stars. Brothers 3 Pools is a 10 star experience in every way. Other pool companies must feel sadness and shame because there’s no way they could be this good.Thank you Brothers 3 Pools and THANK YOU Christine for giving us our dream "get away" at home!
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September 2023 by tommy sen
Thank you Ed you you're a life saver
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September 2023 by Rob Dalton
We used the new Brothers 3 pool maintenance service this season and were very satisfied with the service provided by their technician Chris H. Chris was knowledgeable and professional and kept our pool in pristine condition, and was always available to answer questions. Our pool water remained crystal-clear and comfortable all season long.
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September 2023 by boris kovalik
HAD BEST EXPIRIENCE SO FAR VERY PROFESSIONAL & FRIENDLY PEOPLE AND STAFF ALWAYS ON POINT ! CHRIS HOLLANDER GREAT TEACHER AND SERVICE ADVISER HIGHLY RECOMMENDED
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September 2023 by Deena Costello
Brothers3 was great from start to finish; From The Staff in the showroom, excavator, and electricians. We had a small hiccup and it was taken care of immediately and corrected. We are thrilled with construction and all involved. Our last step is brickwork and will be complete by mid September. We we are looking forward to the finished pool
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September 2023 by Daniel Balzano
When we first sat down to inquire about a pool, our salesman Jim was extremely knowledgeable. He helped us pick the right pool for us. We bought the pool last summer to have it installed in March. The installation went smoothly, although one valve wasn’t initially installed. Brother’s 3 quickly remedied the situation. Craig and his wife Jennifer, family members of ownership, were extremely attentive to whatever I needed. I even had my motor blow over the summer, maybe some kind of surge, and they replaced it for me. I would highly recommend buying a pool from this company.
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August 2023 by Deborah Lesse
Chris our pool service technician is amazing! He is a whiz at adjusting the chemicals and keeps our pool looking great! Always pleasant and will do anything he can to help He always knows exactly what the pool needs and shows up in any weather. Brothers pool service is the best we have ever used!
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August 2023 by Laura Caruso Meyer
Excellent Customer Service!They are a family owned business and it’s obvious that they take pride in pleasing their customers. They truly stand behind their products.As we all know, great customer service is so rare in today’s day and age. If you are looking for a knowledgeable staff & great customer service, Brothers 3 Pools is the place to go.I give them 10 ⭐️‼️
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August 2023 by Lynn Brown
I can’t say enough about Dan and the clan over at Bros. 3. Dan made my pool purchasing experience seamless. He went over everything with me and helped me choose what would be best for my needs. Not only that but once the installers came and saw how disabled I am they talked to Dan and switched out my ladder for super sturdy stairs in the pool. Anytime I’ve had a question or an issue I just shoot Dan an email and he gets right back to me. He has gone above and beyond for me. Absolutely wonderful people and an absolutely wonderful business. My pool from them is my happy place and has been my saving grace this summer and will be for many more years to come. It is sturdy, beautiful and exactly what I had envisioned. Jim who has come to service my pool after a long hospitalization was amazing too. Dan set me up for the next morning because I couldn’t do what was needed on my own. All are simply amazing. Thanks guys!
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August 2023 by John Paladino
I wanted to thank you and highlight how impressed we were with Chris. He is truly amazing, despite weekly testing at Leslie’s and a balanced pool it looked like a green swamp when we called your company. Chris came as promised and guaranteed that he would get it looking great again. Within a day he had it sparkling, he stayed in touch with us throughout the process providing feedback/recommendations as needed. We have 2 parties this weekend and feel proud of how the pool looks after Chris’ intervention. I called him a “pool scientist”, he takes great pride in what he does and is an asset to your company. We will definitely be using your company for any of our pool service needs moving forward. Thanks again!
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August 2023 by Douglas Rolston
I'm very glad that I chose Brothers 3 Pool to purchase and install my pool. The consultant Jim could not have been nicer. Jim is very knowledgeable, and he explained all of the options to me. All of the prices were exactly as explained by Jim. Everyone who he recommended were professional and courteous, which made the experience of installing and maintaining a pool stress free. Thank you everyone at Brothers 3 Pools for a Great Job!! I will highly recommend Brothers 3 Pools to everyone.
