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February 2024 by Deepak Gupta
The ATM’s at this location are in dire need of an upgrade. The drive through ATM is mounted too low and drivers need to typically step out of their cars to use it. Some of the other chase locations have newer ATMs which stick out a but from the wall and are easy to use while sitting in the car.This outside ATM and the inside ATMs also frequently reject perfectly legal bills. Multiple tries sometimes help.
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July 2023 by Nelson C.
Very good customer service and knowledgeable staff. Always someone there to help you.
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May 2023 by amanda n
This branch is the absolute worst. The folks who answer the phone are very unprofessional, nasty and not looking to help you whatsoever. We had so many issues with this branch in the past they have dropped the ball with ordering euro for us just before a trip we ordered weeks in advance and they "forgot" to process our request we didnt even have the euro in time for our trip. Its unfortunate its the closest branch to us however I will be taking conducting all transactions with another branch because this one is the absolute pits. They do not even have a notary they have sent me before the the public library across the street.
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March 2022 by Zavio Streete
DO NOT USE ATM(s) AT THIS BRANCH!!!!CURRENTLY WAITING FOR COURT WITH THIS BRANCH. ON 02/20/2022 I TRIED TO WITHDRAW $800 FROM DRIVE THROUGH ATM, THE MACHINE GAVE ME MY CARD BACK AND SAID ‘THANKS FOR BANKING WITH CHASE’. NO MONEY CAME OUT AND MY ACCOUNT IS STILL BEING CHARGED $800, THIS WAS A SUNDAY SO THE BANK WAS CLOSED. CALLED CLAIMS DEPT OVER (25) TIMES, THEY TEMPORARILY GAVE ME A MEMO CREDIT OF THE AMOUNT AND TOOK IT BACK THE NEXT DAY WITH ALL EVIDENCE OF IT IN THE SYSTEM VANISHED. WENT TO THE BRANCH, THE GUY DEMETRI CALLED AND THEY SAID IT WAS AN ERROR IN THE SYSTEM AND THAT THEIR MANAGER APPROVED THE REFUND FOR THE FOLLOWING DAY, I WAITED THE WHOLE DAY AND NOTHING WAS CREDITED. CALL CLAIMS DEPT YET AGAIN ONLY TO HAVE THEM FIX THE ISSUE, CREDITED MY ACCOUNT OF $800 and OTHER OVERDRAFT FEES THAT WAS NOT MY FAULT AND THEY APOLOGIZED FOR MY INCONVENIENCE. EXACTLY (2) WEEKS LATER THEY AGAIN TOOK BACK THE $800 AND DENIED MY CLAIM STATING THAT THE DEPOSIT WAS ACCOUNTED FOR AND THE ATM WAS NOT OVER. THIS WHOLE TIME ALL I ASK THEM TO DO IS CHECK THE ATM AND THE SURVEILLANCE CAMERA TO SEE IF I INDEED GOT MONEY, THEY SAID THEY ONLY CHECK THE CAMERAS IF SOMEONE ELSE WAS TRYING TO USE MY ACCOUNT.SO I HAD TO TAKE LEGAL ACTIONS AGAINST THEM AND I’LL BE SEEING THEM IN COURT THIS MAY.PLEASE STAY AWAY FROM THIS BRANCH!!!!!!!!ITS NOT WORTH IT!!!!!!!
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September 2021 by GiGi Dolce
This was a very helpful productive branch. Now their limitations in functioning make it easy to have poor customer service. All employees pass the buck on helping where the need is not a typical one.
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September 2021 by Shahzad Ahmad
I am extremely disappointed by the customer service of the guy name Dimirti who didn't do my piece of work purposely because he was in pantry when his colleague called him when I asked him to open sole proprietors business account for me which can be open with ssc,government ID, and green card but he was like you need this paper that paper in short he was not in mood to work so he refused it then I had to rush to another branch because it was almost closing time and the other branch open an account for me but he didn't which is really bad and unprofessional behavior .
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August 2020 by Rooter Man
Very nice and helpful staff. They are all friendly. They do a good job here.
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May 2017 by Richard Dracker
There are 2 atm's and a very small chance of getting your credit card skimmed a skimmer
