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November 2025 by Matthew Kaplowitz
Been on hold for an hour and nobody has picked up as I am writing this. Great customer service!
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October 2025 by Shivani Bhatia
I am a physician trying to call in a prescription for a patient. I have called 5 times and been on hold in excess of 10 minutes or hung up on each time. I am currently sitting on hold. A tech picked up the phone and told me to hold for 10 more minutes.
To say this CVS dos not care about customer service is an understatement 😂
Ultimately a pharmacist names Meena took my call. Holy rudeness. She was condescending, rude and unprofessional. At one point she even raised her voice to me.
If you have another choice, take your business elsewhere. Good luck.
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July 2025 by Lanise Laporte
I work six minutes to the CVS, so I stop by on my way to work for some candy. I forgot the sweet woman name at the register. She's always so pleasant and rhe other day a customer forgot their receipt she speed walk to the parking lot to give it to the customer. I thought that was so nice of her sometimes it's the small gestures lord knows we need it.
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July 2025 by vijay prasad
Associates were very helpful and courteous !
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June 2025 by Big Squid
There’s an ongoing Amazon gift card scam at this store that management is neglecting. Twice I’ve bought them as gifts for people only for numbers to be scratched off the back and the card redeemed. You’re forced to jump through hoops and call corporate customer service to even attempt a refund.
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April 2025 by Chester Jones
I visited this CVS and the young woman at the register was so helpful and sweet. She even signed me up for a CVS extra care card after telling me all the perks of it. You can tell she truly cares about her customers and likes her job. God bless!!!
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April 2025 by Samantha Howell
The girl at the counter was rude. She didn't want to help me exchange my product. Granted I made a mistake but I asked for an even exchange except I couldn't use my coupons or extra bucks I had used online. I have never experienced this at any other CVS I have been to. I believe she just didn't want to do her job.
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April 2025 by Marsha Suraj-Lambert
Came to the pharmacy at 9am to puck up my meds because I got an alert it was ready. I was told to come back at 3pm. Got there at 348pm and it still was not ready. The pharmacist was very rude and did not look at me pleading for my meds.
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January 2025 by D F
Karim, unfortunately has not been taught any customer service. I needed to purchase a skin care product that was locked. He was very unhappy that he had to take the time to come over and unlock the cabinet. He had an awful attitude. This is not how I wanna be treated nor should anyone else.
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January 2025 by Dan Maffetone
Covid shot
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November 2024 by Bobby Joyce
The Associates at this CVS grab your phone out of your hand numerous times . That is not allowed by NY State Laws!! Karim said he would address the issue and never did because it happened two or three other times. Today he screamed at an elderly woman that had $300 worth of groceries. Karim needs to be retrained.
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October 2024 by Grace Hwang
The store is always clean, and I love that it's open 24 hours.
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October 2024 by Melindajean Melindajean
CANNOT GET TO SPEAK TO A PHARMACIST AT THIS LOCATION THEY TORTURE YOU WITH LEAVING A VOICEMAIL
ALSO THEY DO NOT OFFER EMERGENCY DOSES WHEN YOU ARE WAITING FOR INSURANCE ETC
WORST CVS PHARMACY
WILL DRIVE 40 min to old pharmacy for proper service
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October 2024 by STACY GUTTENBERG
Harsh is always very helpful and pleasant. He is extremely kind and patient with the older customers that he is attending to.
Harsh is an asset to this CVS location and the CVS corporation.
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June 2024 by Simos Gerolimatos
The CVS pharmacy on S.O.B Road in Bethpage is a bunch of crooks. Today I picked up two scripts totalling $641.00. When questioning the pharmacist as to the outrageous charge, she said call your insurance or there may be a gap as well. I called my insurance and they said that CVS doesn't take my insurance and they penalized me because of the final refill scripts. The pharmacist could have easily explained this to me but decided to keep this info from me. Going forward, I will be using an outside pharmacy which will provide me with a 90 day supply of my scripts and a cost of $0. You have seen the last of me as of today. Let your customer know ahead of time if you take their insurance instead of you giving them a generic answer!! There are other pharmacies out there should I need something over the counter. I hope many of you read this and take your business elsewhere. Don't become a victim to their dishonesty!!
