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April 2024 by Danny H.
I would give it a zero if I could. Horrible service and rude customer service and mechanics that argue back. First off I went cause my car was making sounds. So I went the first time and they told me I had the change the brakes and rotors. Sound of my car stayed the same but actually got worse the next day. They also stole a tire as well. Who does that. I brought it over to an honest mechanic somewhere else and they diagnosed the problem within 10 mins. Mavis are just money hungry people that don't give two sh*ts about their customer. Made a complaint on top of that and they can't even follow up. I wanted a full refund and they can't even respond. What f**ckers they are.
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April 2024 by Vincent S.
made an appointment for 9 am at the Hicksville location for Sunday 4/7/2024 for 9 am for tires and brakes. was called and told there was no Mechanic working so I moved to this location. got there at 9 am the person who was in the office took my information and I sat down. I was not informed that the mechanic does not coming into later in the morning so my truck was not taken in to the shop intel after 11am only then I was told about the mechanic coming in later so I don't know why the made a 9 am appointment. what should have been a couple of hours became a 9am to 6pm all day thing with me waiting all that time in the waiting room
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March 2024 by michael mcpartland
christina was super nice and helpful, service was quick and affordable! Thank you!
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March 2024 by Emily Mei
I made an appointment with Mavis online for a NYS Inspection for a Friday evening at 5 pm. When I arrived, I was told that their last inspection appointment is at 4 pm. They were super gracious enough to still take me and performed the inspection. I am so grateful as it saved me another visit the next day. AMAZING SERVICE!
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March 2024 by Tina Deer
Walked in resolved issue and out in 10mins. Always very friendly and I leave relieved and safe to drive my car.
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February 2024 by Onur kuruca
They reset the oil life from the main screen and tell me to do it myself. They don't change the oil change sticker and don't do it until I tell them to. I had to drive my car back and forth here 3 times, it's absolutely awful.
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February 2024 by ashwani arora
Problem in mevis Tyre in my Honda pilot car , two Tyre in front very bad experience
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February 2024 by Eric Quinones
I unfortunately came 15 min to close and the great staff elected to help me out and get my tires fixed. Thanks for the help!
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February 2024 by Jackie Schultz
Took my truck to get an inspection. The guys were super helpful and friendly. Quick service and Charlie had great people skills. Definitely recommend!
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February 2024 by leotherf
Christine was very patient despite unreasonable customers coming in (they did not understand that other people were ahead of them on line) and helped me get signed in and coordinated ordering tires for me. Charlie took care of my car and made sure I understood everything he was doing. The job ended up being bigger than I thought it would be, but they worked with me to make sure I got the important parts fixed at a rate that worked for me.
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February 2024 by Brian Newins
After I noticed my tire was leaking air I called Mavis and Christine was incredibly nice both on the phone and in person! Charlie also got my tire fixed and ready to go way faster then I thought it might have taken and was very understanding of my issue. I’m just lucky they close at 8:30 on Thursdays and had such great people helping me with my tire
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February 2024 by Chris Napolitano
Good service
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February 2024 by Sal Catura
Excellent customer service and repairs. Charlie at the front desk is very professional and friendly.My repair was done very quickly and the mechanics informed me of the repair and took care of it. A+++ service.All businesses should have the customer service that was displayed at this Mavis.Thank you.
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February 2024 by Dr Maria Pecora
Great customer service Charlie works front desk. All work was done same day. No hidden prices. All work being done and costs discussed up front. Great experience
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February 2024 by Edwin Batista
good customer service and great people!