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September 2023 by Visualize Data
I have been informed by an alternator repair establishment that the previous alternator in my 2013 Chevrolet Malibu was found to be functioning properly. However, Nelson Auto Repair recommended its replacement. Subsequently, even after the installation of a new alternator by Nelson, the persisting issue remains. This situation suggests an incorrect diagnosis by Nelson Auto Repair, accompanied by inaccuracies and financial implications, as the provided service did not effectively address the problem at hand.Services: Carburetor cleaning
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September 2023 by Syed Khalid
Nelson is a scammer. Made me change extra parts of my BMW 7 series which the car did not need them at first place. Made me a bill of 2800 for just service and did not return the old parts. When requested, he said his worker recycled them mistakenly. Stay away from this auto repair shop.
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September 2023 by Tanjila Sultana
We recently experienced very poor customer service as a result of misdiagnosed issue. He charged us for a service and part that was never the issue and upon payment he refused refund or a resolution to the issue. We are left in a worst place than initially.
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September 2023 by Rameez Hashmi
Nelson doesn’t have updated tool for diagnosis. He will unnecessarily make you change car parts and you will end up with same issue’s in your vehicle.Service: Auto battery replacement
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September 2023 by Rameez Khalid
I would rather go to junkyard than come to Nelson’s Auto Repair. This mechanic shop is full of surprises … like false diagnosis and expensive repairs bills.Services: Steering & suspension repair
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August 2023 by Juan Garcia
My wife take her 2017 Nissan Rogue for inspection every year.Noreen never take advantage like other places.THANKS
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August 2023 by Jennifer R
My BFs car had been sitting & we got it towed here to get it looked at to see what needed to be done to get it running. They said the amount of work that would need to be done would have cost more than the car was worth. Owner said he knew a guy that might come look & make an offer to buy it. A week or so went by with my BF reaching out a couple times to check since we didnt hear back about the guy. I reached out & said I was getting worried about it & wanted to hold onto the title until the car sold & could look into other places if the other guy wasnt interested. They did a complete 180 & demanded the car be off the lot that morning & that no one was going to buy your blown up car. I said I couldnt get it out right then, I was on my way to work. They back tracked & said we were no **************** worked hard to go against the stigma of cash grab shops & wanted us to trust them. I found a buyer the same day (Wed) who was going to pick it up Sat. I went in to get the *********** that Wed night. They said his guy still might come look at it the next day (Thurs). I said I had a ************ could come Sat. They said the car was a liability being there until then (again, totally fine w/ it there for the other guy). I said I would try to get it out sooner. I contacted the ********** said he could if he got a cancel. I said let me know right away & Ill make it work. I was looking into other places that might make an offer w/ pickup same day to get it out earlier. Fri 2pm they call & say the car will be impounded in 15 min. No warning! When we spoke on Wed they never said they would do that if it wasnt out by a day/time. They had no issue w/ it there when the guy they knew was going to look at it. Begged for 1 more day & reminded them the buyer was coming next day. They refused. I rushed over. Paid for tow to move it, when it would be gone next day. I think the guy & then were going to scam us. They were cool until I wanted to hold the title & had a buyer.
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February 2023 by Terri M
Been going there since 1978. Thank God I found him.
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October 2022 by Isabel Pedra
They are the best! What honest people!
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December 2021 by Peter Basant
Very informative. Great service. Fantastic
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September 2021 by Erin Hogan
Fast service but didn't feel the woman at the front desk was friendly at all.
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June 2021 by Andy Shiwram
TREATS CUSTOMER LIKE FAMILY
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January 2021 by No sheen
This guy was terrible, complete fraud. I paid to get my fuel pump fixed and he failed to do the job. Took full payment, only to take it to firestone that found a screw driver Nelson left inside the car. Incompetent and Disingenuous.
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January 2021 by Nick Giglio
Reliable, great service
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December 2020 by Kashaf Zeb
Amazing service
