Optimum's store in Bethpage, NY offers a wide range of cell phones, accessories, and digital entertainment services. Customers can explore Optimum's products, plans, and services, and see how they can save money on their Internet, TV, and Mobile bills. The store provides live, in-person support from Retail Specialists, who are known for their professionalism, compassion, and efficiency. Reviewers praise the store's team-based approach, with staff working together to provide timely and excellent service. Standout employees like Michelle and Christian are highlighted for their exceptional customer service, product knowledge, and problem-solving abilities. Optimum is described as a trendsetter in the industry, offering a "white glove" customer experience.
Bethpage Optimum store and their employees are amazing. Michele and John assisted with the purchase and set up of a new phone. Michele was very patient with me as I had many questions and mad everything look very easy. Forever a customer!!!
February 2024
My line was accidentally cut but a competitor service provider on Wednesday morning. I came to the store in Bethpage and Michelle IMMEDIATELY resolved the issue & got a tech out. Michelle was professional, compassionate & I could not be happier to have had her help
January 2024
Michelle went above and beyond. Her experience and knowledge was fantastic! She helped me so much! She deserves a raise!
