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January 2024 by Maksuda M.
I had a wonderful experience at Quest Diagnostics today. They were exceptionally skilled at handling my two-year-old's blood test. The staff was very gentle and caring, ensuring the process was as smooth and stress-free as possible for both my child and me. Their professionalism and empathy really stood out. I highly recommend them for their excellent service, especially when dealing with young children.
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January 2024 by Faisal Bajwa
Very rude staff and not trained well.
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January 2024 by Nate Carvajal
Had an amazing experience getting blood drawn by the lovely phlebotomist Gabby very kind and sweet had me in and out! Great staff!
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December 2023 by Paola Gutierrez
Bad service, I was in my 3-hour glucose test and on the third test the person I was attending did not attend to me after 50 minutes and said I can't do the remaining tests for you, you have to come back again
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November 2023 by benjudy4406
Impossible to get an appointment for DOT screening. Waited over an hour on the Standby list while others without an appointment were called in. No reception desk to ask questions, everyone is hiding behind closed doors. Prepare to be frustrated.
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November 2023 by Linda L.
What a horrible place!!!!I've always gone there with no problems for years.I was there on a Friday and waited over 2 hrs!! I left because I was fasting and getting lightheaded.They kept ignoring me and a young man. Terrible and beyond rude.
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November 2023 by Lisa Gram
If I can rate a zero that’s what they would get. Get what you deserve.Not managed well at all. If over booked don take walk ins. PERIOD
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October 2023 by Ying Z.
Had 9:40am Saturday morning appointment, easy check in from the phone. Once walked in, waited less than 2 minutes we got in room 3. Super quick for a blood test, we were out the facility in 5 minutes. Best Quest experience so far. The key is to make appointment ahead of time, and respond to the text message.
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October 2023 by J Yard
Absolute garbage other “walk ins” are going in before me with no appointment it’s been about 5 people that went ahead of me when I clearly checked in first I don’t think it’s a coincidence either
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September 2023 by Jerry Tom
They give you appointment but can’t honor the time. Yesterday I had 1:30 pm appointment for my child, I did the check-in at 1:18pm and had to wait till they called us at 2:23pm. When asked if there’s short of staff, answer was NO. I don’t mind waiting for 15-30 min but at least have the courtesy to inform that things are going slow and sorry for waiting. I wish I can give negative rating unfortunately no option here.
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September 2023 by Dinkar Patel
Try to make appointment by phone.only AI Worling, they dont understand pronounce ypur last name Me with individual alphabet still they dont u derstand and hangup phone. On line gi e information but no confirmation, for appointmemnt on Sept, 29, 23 at 7.20 AM no confirmation, went to 4276 Hempstead turn pike, and see employee they said i jave to book appointment on line. So Quest company r greedy to make money but no live phone answer, and employee dont want to help, every one passing to next. At least they should hire some live phone answer employee, instead cutting corner to save money. Worst experience for person like me a Senior citizne.I hope some manager read this post and do something or sooner or later they have to shutdown business.Their rating as customer service is ZERO. D.Patel
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August 2023 by aragamus
What a garbage facility was sent to quest to drop off a sample no one to speak to only kiosks the nurse that did come out rude obnoxious. When they finally did get to me i was told you need to make an appt next time i explained i was told to come in a drop the sample, in which she replied this isnt your doctors office. I said if you dont want to work maybe dont offer walk ins she said take it up with company then finished what took maybe 2 min to do. Worst place i ever had to deal with if your doctor recommends definitly ask for a second choice they should just close this place
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July 2023 by Sabrina Casiraro
I made an appointment for my mom and dad and only my moms appointment went through. They waited for two hours and my mom asked nicely how much longer they thought it would be. The lady at the front was very rude to her. That also happen to another couple waiting.
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July 2023 by Wolf Mathieu
I never put bad reviews like that but this place is the worse place you not supposed to go disrespectful no respect for time they said 10am u wait for 1pm I suggest nobody used this place
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June 2023 by Chloe Rigney
Very rude. They do not care to help or answer questions. I had waited for over 2 hours. I couldn’t even book an appointment online because this location and the others are entirely booked for weeks. I got accepted to a job yesterday and have my test due in 2 days so I had no choice but to walk in. When I told them and asked politely, they escorted me out and had me sit for another hour. It’s been almost 3 hours and I haven’t had food/water all day.
