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February 2024 by ZAVIA AGENCY
I never get my issues fixed this branch
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December 2023 by Kishan Pandit
Discouraged me to purchase an iPhone 15 Pro Max? The phone I wanted and the Sales associate told me to go to Apple if I wanted an iPhone 15 Pro Max. I would not recommend this location. Plus the smell is unbearable.
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August 2023 by joe vicari
went there with a few questions. all the reps there were very helpful. my issue was a little more intricate so manager, Jean, came out and helped me for as long as it took to answer all of my questions. he was very knowledgeable. highly recommended.
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July 2023 by Lois B.
I worked with Emely today and she was beyond patient and helpful. I needed to move all of my apps over from my old android phone to my I phone. I am so technologically challenged and she spent an hour with me. She took the time to explain everything fully and was very willing to answer any further questions that I had. I would definitely recommend her services to my family and friends.
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June 2023 by Gina Vuka
Great and quick service, Jean was extremely helpful and addressed all of my concerns.
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March 2023 by Carolyne A.
If I can give this store no star I would. Very disappointed with how this store is being run. New management - they've destroyed this business. They have this female working at the store. She was on the phone for more than 1/2 hour yapping away. Very loud and definí on a personal call. Acting the fool and unprofessional. No supervision. Absurd. As a customer I was disturbed by her conduct at the store. If that wasn't bad enough - a customer came in that required this female to go to the back of the store for a phone. I kid you not - when she returned from the back and opened that door it smelt like weed. The gentleman that assisted me - said there's no manager at store. I mentioned the smell and he could only say he can't smell. I will not go back to this store. I've been a T-mobile customer for many years. I'll take my business elsewhere.
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May 2022 by Vanessa Woodard
My Experience in that store was absolutely disturbing!!! I came in seeking help but all I got was excuses. The sales reps in that store couldn’t even help me with my sprint bill or service they told me “Sorry ma unfortunately we can’t help you call customer service 611 for further help “ Absolutely unacceptable not to mention the attitude I was receiving made me feel as this store IS NOT GOOD FOR ELDERLY SPRINT CUSTOMERS I'm absolutely disgusted !!!! NEVER AGAIN
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May 2022 by Christopher Gruter
Excellent customer service. Clean store. Professional staff. Awesome. Always coming here for now on.Cameren was professional, polite, and super helpful.
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May 2022 by Paul Bahna
Taskin was extremely helpful. Patient in assisting with phone purchase and upgrade. Everyone who has serviced our tmobile account at Bethpage goes above and beyond to satisfy their customers.
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April 2022 by lois burn
The people who work at the T-Mobile store in Bethpage are amazing. They are friendly, professional and knowledgeable. I had to return 3 times for different reasons and they were able to resolve my issues without difficulty. I would definitely recommend this shop.
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April 2022 by Eldyn Wisdom
Alexis R deserves A RAISE. She was so kind and sweet. I’ll definitely be recommending this location to all my friends. I was kinda spectacle about moving to T-Mobile since I’ve heard you guys are THEIFS! But Alexis convinced me and gave me a very good promotion! It’s now been a month and I could say my mom is completely in love with this service! Thank you T-Mobile for hiring such great CSR❤️
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April 2022 by Abelinas Care
The dark skin girl-I don’t know her name-was so helpful. If you’re having problems troubleshooting any type of iPhone. I would highly recommend going here . She was so patient and answered all my questions. May God bless her.
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April 2022 by Bibi Mohamed
The moment I walked into the I was greeted by Alexis , she was very kind and patient with me. She made conversations with me and asked me which phone I wanted I told her a iPhone pro max but she insisted I get a regular 13 and let me in on the promotion. she’s great ! Will recommend to others.
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April 2022 by Jeffrey Chanta
I qualify for a new phone according to corporate or the general sales line but according to this location and its manager "it depends". They clearly like to make things difficult and prefer to keep everything vague to try and pull you into their store. Alexis and keyshawn or teeshawn (he didnt want to give me his name again because he knew he was being ignorant.) hung up on me multiple times. Alexis asked me "why im buggin?" and the other clown answered the phone with "yuh". this store is full of wannabe tough guys and immature girls. "Thats gonna be a no for me dawg"
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April 2022 by Yas Yen
Today I went in with the hopes of getting a upgrade or rather checking if I could get one. Though I wasn’t able to get one today the sales rep Alexis was GREAT. She had no problem helping me get information that was needed and offered me a great solution. I will be returning to this location for sure
