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February 2024 by Joe Paciullo
Would do Zero stars, but thats not an option.Went on Saturday to open additional accounts, was told "we dont have a banker today, come back tomorrow"...went back on Sunday, at 1:15 (they close at 2)...told "why did you come so late, we cant help you today", you have to come back....In Bethpage, this branch is America's most INCONVENIENT Bank...
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November 2023 by J f
This is by far the worst branch in the area, there is never more than 1 teller. Friday you can expect to wait 20 minutes to see a teller. They will have someone walk around and ask how you are doing but they won’t go behind the counter and work ?
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October 2023 by John G.
Exceptionally unprofessional. One problem after another. I'm happy to severe all ties
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October 2023 by J P
This is by far the worst branch in the area, there is never more than 1 teller. Friday you can expect to wait 20 minutes to see a teller. They will have someone walk around and ask how you are doing but they won’t go behind the counter and work ?
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October 2023 by William S Sobel
ATM is often not working
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September 2023 by JR
Worst branch. Manager hides in her office & the immature tellers are obnoxious.
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September 2023 by Steven R.
This is more a review of the bank as a whole than this location, but I deposited a check online for a small amount of money and they put a hold on it for 6 buisness days. It's now been 10 buisness days. Why are they holding my money hostage? Where is my money? I hate this bank. Then when I called the bank they said "sometimes it's slow" Excuse me!? The final straw was me calling their help line to get a robot that literally had couldn't help me. I hate this place I hate this place I hate this place.
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August 2023 by Eileen Goodman
Awful service. Never enough help. Constantly changes workers, so so much for establishing relationships.
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August 2023 by Thomas McNamee
This is the worst bank ever. The ATM drive up has been down for months. The managers act like ohhh well attitude and blame it on a outside vendor. Plus they are always short staffed and you wait on line forever.So much for the slogin on being a covenant bank, total opposite.
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August 2023 by Jennifer Dalton
Came in to open a new bank account at 120.. the girl at the counter said she couldn’t open an account with us cause it would take an hour for the process… seriously?
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May 2023 by Bob Benvenuto
Every time I go here ,I am treated quickly , politely and professionally
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March 2023 by Linda F.
Worst experience ever. Went in with a death certificate to see if beneficiaries on my husband's account. The woman tells me there are multiple beneficiaries, but none are me or my children. Devastated we left the bank thinking "how could he do this to us?". Luckily, I sent his family member in to see if they were listed. The rep helping them out said there were no beneficiaries listed and had no idea what the other rep was talking about. She had it all wrong. Who does that???? Simple thing. Now we have to refile with the Surrogate's court to appoint an administrator. Waste of my day and loss of wages to even go there! Bethpage Branch. Terrible.
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November 2022 by Alex DiTusa
Been so slow for the past 5 years. they don’t want to employ tellers. Cheap scumbags have us waiting for we just to deposit a check when the atm is down.
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September 2022 by P K.
I really Do Not go inside this branch .I use the Machine ..Yet the other day I needed a question answered. Three people sitting at their desks . They looked busy. One young man kept looking up at me over his computer screen . So I just stood there waiting for him to acknowledge me , NOTHING!! All he had to do was say , Hello , somebody will be with you in a minute.. I walked OUT !!
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May 2022 by Patricia Lam
Richard the manager at the branch was so wonderful and knowledgeable. I truly appreciate his time and would go back to this branch because of him. Thank you for all your help.
