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May 2023 by Richard Henkel
Dealt with a few tow trucks in my day but Bach’s are awesome! Quick response and pick up. Nice guys too, Chad was friendly and professional the entire trip. If I need towing in the Buffalo area I’m calling these guys first.
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March 2023 by Daniel Baker
I have a 31' travel trailer (camper) that I needed to move from one site within a campground to another site within the same campground.The camper hadn't been moved in 15 years and the wheels had sunk in the ground about a foot. The location it needed to be moved to was only about 300' away, but involved some tricky right-hand turns. After looking at a variety of companies, I was convinced by Bach's photos on their website to give them a try - I am very glad that I did!I reached out via email and described (with pictures, maps, and video clips) what I needed help with. They said no problem. We scheduled the move for a Saturday morning, and Chad promptly showed up. It was a tricky move, but nothing phased Chad - always cool, calm, friendly and professional, Chad worked the problem and eventually moved our camper into the new location.I highly recommend Bach's towing and would use them again. Chad was exemplary! Thanks Bach's!Service: Special vehicle towing
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February 2023 by Elaine Freer Sitarek
Excellent service and the technicians that arrive are so polite and helpful
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January 2023 by Rhonda Froehle
Why does this towing company pop up when it’s ELMQUIST Towing I want to review? If I hadn’t double checked the name at the top, the review I intended for ELMQUIST would have been posted on Bach Towing. Pretty low and underhanded and sneaky in my opinion!! Would NEVER do business with a company like this!!
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December 2022 by Joe Gauthier
Bach's Team, thank you for your timely service helping me out of a predicament with my loader during the last snow event. My phone call was made after hours, and it was answered quickly. I explained my situation, and dispatch told me that she would send over one of her big recovery units within the hour. The operator was on site within 30 minutes. He surveyed the situation and started to recover the loader. After a couple of moves, the loader was up onto the hard surface. Couldn't have been happier. Thanks again for sending out the "A" Team. I was back up and moving snow shortly there after.
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October 2022 by Cory Hill
I looked everywhere for a company that would tow a 7600 lb scissor lift, and Bach's was able to tow it from one property to another on the same day that I called - literally an hour or so after hanging up. Amy was wonderful to work with, and the guys who towed the lift were great - highly recommend - for both time and price.Service: Special vehicle towing
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October 2022 by Aim
The team at Bach's are efficient, professional, timely, and knowledgeable. I'm grateful to have them in the area for any roadside needs.Services: Car lockouts
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September 2022 by Cristie Meindl
I have AAA amd they sent out Bachs for my service. It was a busy night and the turn time wasn't the best on a very cold, windy night! However Korie at Bachs towing was so sweet with her calls and updates. I honestly am so satisfied!Service: Car towing
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August 2022 by Matthew Volk
Cost me 917 dollars for a tow from alden to east aurora. Ripoff
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July 2022 by Jamie Cuthbert
I had a real bad day initially; be very wary of state farms 3rd party customer serice for road emergencies. If your rep. seems off call state farm and demand they supervise the call.Anyways on the better side of the day; Philip from Bachs towing was chill and helpful and through his help i was able to get my old wagon going again and thank god cause cause i cant afford tondrive my trucks.Please be careful with any 3rd party agency like Ajaro whom state farm contracts with Do not blame the tow drivers cause they are usually fed bad information or they cant even get the info they need,In the first placeService: Car towing
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June 2022 by David Mcnerney
Responded very promptly to get my girlfriend back on the road she slid off of during a 6am commute through snow and ice. Operators were properly equipped and polite.
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March 2022 by Michael Gray
Wow, what a great service. Called around 7:30pm at night, was here within 30 minutes and took less than 5 minutes to actually get me winched out. Lightning fast compared to KIA's so called Roadside Assistance that wasted 2 hours of my time before. These guys knocked it out fast! Thank you!Services: Special vehicle towing
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February 2022 by jajael
Adam was a true professional, and very knowledgeable about his job. Make sure Bach's does what they can to compensate h for his work ethics.
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January 2022 by sue szy
Roadside assistance sends bachs to fix my flat tire. Bachs didn't have the tools to remove my tire and wanted me to drive my flat to a different company that has the tools, and pay that company. Bachs offers service they cannot provide. A simple flat tire. Bach should be embarrassed.
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January 2022 by Cristie Panepinto
I have AAA amd they sent out Bachs for my service. It was a busy night and the turn time wasn't the best on a very cold, windy night! However Korie at Bachs towing was so sweet with her calls and updates. I honestly am so satisfied!Service: Car towing
