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December 2023 by Kathleen Klysh
The female associate was phenomenal. Courteous and pleasant. She took care of printing the shipping label and making sure the package was correctly packed. Very efficient. It took all of 5 minutes. Great experience, FedEx! You are lucky to have her as an employee.
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December 2023 by John English
I don’t recommend this ship center, the two female CSA’s that work the front counter are rude & disrespectful. Don’t ship anything here. Clueless management & dispatchers that work here.
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December 2023 by RUINATION 607
THE WORST! Blatantly lied about attempted delivery TWICE. I have cameras at my lot and both doors that NEVER picked up a Fed Ex truck, or a driver coming to the doors. Never left the sticker they leave to say delivery was attempted. I was at the delivery location BOTH times, once with the door wide open in 45 degree weather so theyd see I was there. Customer Service was pretty much worthless.
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December 2023 by Jordan Cordi
No accountability, horrible drivers and unknowledgable ops managers
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July 2023 by La Princesa
Good luck trying to apply to this place I’ve applied over 15 times at this point and they keep giving me issues after saying I’m hired ! Extremely rude people .
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June 2023 by Dale Wright
Every time my packages goes thru Binghamton NY FedEx facility it gets delayed & you call the 800# & they supposedly have no contact number for that facility, UNREAL, I guess from now on when I order something, I'll have to make sure they use either UPS or USPS
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June 2023 by CCN HD
Continues to be the worst delivery service I have ever seen in B2B. Normal ground delivery drops packages at wrong business, doesn't attempt to deliver at all and ignores the clearly printed number to call on the front door.A rush overnight delivery wasn't even attempted and just marked as a missed delivery without even getting out of the truck. Absolutely the worst customer service between failing to do their job any lying to customers. If there were a negative 5 stars I could give, I would. DO NOT USE for important B2B operations!
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December 2022 by Joe
The standard FedEx ship center. Staff here are friendly and helpful, I have never had a difficult time sending out a package. A+ customer service!
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November 2022 by Mystery Rater (RealisticRater)
Rude, snotty, never want to experience them on a bad day if she said that they were having a good one.
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October 2022 by Arthur Moore
Fedex Binghamton is terrible. Ask anybody. If you want your stuff to get there- use UPS or USPS. They don't deliver on their own expectations of timeline. They appear to have lost our stuff.
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October 2022 by Erik Tirpak
Very friendly and helpful
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October 2022 by James Martin
Worst service ever. Received email saying it will be delivered early. Took time from work to be home they never showed. That was on a Monday. It's Thursday and still no package. They have a package that the customer has to sign for and they show up when you are at work. Common sense would tell people oh they work put it at the end of the delivery day might have better luck so you can sign for it. Not these people.
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June 2022 by Trevor VanNorman
The store is well organized, the staff was friendly and it was easy to ship my package
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May 2022 by T VanNorman
The store is well organized, the staff was friendly and it was easy to ship my package
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February 2022 by Topher Kurz
Staff is very friendly and helpful. Also I’ve managed to go there the last few times and had no wait either. I suggest them over the other shipping companies any day.