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November 2023 by Karleen Leveille
I was in a bind with a moving company that would have left me stuck and financially bankrupt with the prices they quoted! I called Rogers, and they helped me navigate the moving process with transparency. Terry called me back to follow up about services which I didn't expect because companies these days don't always do that. They were extremely accommodating and understanding. I wish more companies were like them.
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June 2023 by Amanda R.
There is a lack of communication within management and the actual move staff. Working with Rogers was the most dysfunctional move experience. There was no respect for the paying customers time, as the show up time changed multiple times in the 24 hours and day of the move. When I called to complain after the move, I had to call four times to get a response and ultimately had to deal with passive aggressive comments and failure to take full responsibility. If your looking for a reliable and customer oriented moving company - go elsewhere!
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June 2022 by Saint 243
Never showed up for the walk thru. Waited 2.5 weeks for it. Said they never heard of me. Now I'm in a real bind
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November 2021 by James W
We used Rogers moving to move several estate items from Binghamton, NY to my cousin and I in Maine/New Hampshire. One item needed special crating. In addition to providing a competitive price, Rick at Rogers effectively communicated what we needed to do prepare and when to expect movers to arrive - very much appreciated. They also went above-and-beyond and helped coordinate two drop-offs - one at my house and one at my cousins - which usually cannot be done for the size load we were moving. Also, their estimate was detailed and easy to understand.
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September 2021 by Sital K.
They delayed our shipment by one month. Sent half of it and the rest came even later. Packing job not good. One employee had a ankle bracelet so assuming he was on parole. Then they overcharged and couldn't explain why. They blamed United for their bad service. I just agreed to pay the extra 1000 because talking to them was traumatizing to me and not worth it. They charged my credit card and send me a receipt then the next day I got the same bill by email. I am glad I got that bill because that is what reminded me to write the review. I basically told them not to contact me anymore as dealing with them makes me that angry.
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April 2021 by John Castelli
Very professional, both movers were polite, and courties you would have thought they were never here!
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September 2020 by Elliot Kamlet
I went to have some papers shredded. They are great at this. The person who took my papers did not wear a mask. Otherwise, a seamless process.
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August 2020 by Raymond Swift
Great service
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February 2020 by David Channin
Top Notch. I went to Rogers for a tricky delivery of heavy equipment. They responded quickly to my request, provided drop shipment receiving, and delivered and placed everything flawlessly. Reliable. Very friendly people. They go the extra mile (no pun intended).
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February 2020 by Randy Robbins
Hot polite chicks working there. Two thumbs up.
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November 2019 by Michael P.
We relocated from BGM to PHX last summer and the Rogers team made the move a lot better than it could have been--distance and season being major factors. They collected our nearly entire household, packed it very securely ( only one chair was damaged and a single smudge got on a sofa), and unpacked it efficiently upon delivery. Their staff was friendly and cooperative throughout the process and reimbursement for the damaged items was handled promptly. We probably won't be using them for ourselves again, but I recommend them for any job you have in mind.
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November 2019 by Robert West
We had a rather large and complicated interstate move that Roger's handled for us in 2019. Net weight was 16K lbs, with about a dozen pieces of high end furniture, half of which required placing in storage while we put our house on the market.
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August 2019 by Ted Nappi
Great place for family and friends. Highly disability friendly. Although, the park and observation areas are built for wheelchair access, they are missing several essential paths. It is odd?
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August 2019 by Heather Mallanda
Great service, great people to move us.
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August 2019 by Tom C
Very upset w the way your handiling this first u changed my date from 15 to 18 then 12 days for delivery???? Broken furniture and incompetence i have only began to trash you !!!!dont repeat dont use this company uwill be sorry... Read More
