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February 2024 by Lynne Willes
Seth was great and explained everything. Thank you so much.
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January 2024 by Manette Armand
Good care
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December 2023 by Tom Lacetera
The oil change was quick and easy but very expensive. I don't think I will go back unless it is an emergency. The young man who helped me was a little strange. When I pulled up and got out to ask if it was still OK to get an oil change he just stared at me intensely for about 30 seconds without blinking or answering me. After that very uncomfortable 30 seconds all he said was pull it inside. There are 3 bays so I asked which one. He walked away. So I just pulled up to the middle one. So he opened that bay door. It was a very weird experience.
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November 2023 by Nicole Kelly
These guys are the bomb! It was my first time there today and I loved the customer service! 10/10. Thanks so much! I will always go to valvoline from now on!!
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November 2023 by Joyce Allen
As a single woman and pastor, I need people that I can trust. My car has to go whenever I am called. Over the years. I have built my trust in this group of folks, both Front St and Vestal. I appreciate that they treat me like an adult who is responsible for her own car. I also appreciate the women who work there. Its the only place I go for oil changes and basic services.
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November 2023 by Killian
Friendly, knowledgeable, quick, well priced, thorough check of the vehicle’s essentials under the hood. Very nice place and experience!
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November 2023 by Jerry Lademan
Great service. Inspected vehicle thoroughly and made maintenance suggestions without an upsell.
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October 2023 by marshasue lanfair
This particular shop and the men who work there are fabulous! I always have a great experience! Worth a 50 mile drive! I will never go anywhere else!Service: Oil change
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August 2023 by Tracy
A little pricey, paid $71 for an oil change- but excellent service ?
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August 2023 by Jared Sackett
DO NOT GO HERE, they forgot to plug my mass airflow sensor back in and I broke down as soon as I left. They forgot to put my AC drainage hose back, and my backseat flooded with water because of it.Service: Oil change
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July 2023 by blackchunlee ROZAY
THESE GUYS ARE GREAT. PROMPT, FULL SERVICE, FRIENDLY, EXPLAIN EVERYTHING, ANSWERED ALL MY QUESTIONS & VERY KNOWLEDGEABLE!! ILL COME ALL THE WAY FROM PA AGAIN JUST FOR THEM TO TAKE CARE OF MY CAR. OH & THE C.S LADY WAS NICE ON THE PHONE TOO.
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July 2023 by Vera K.
Fast & reliable service. Had an oil change and found out I had a brake light out, and they changed it right there.
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July 2023 by Keith Sherwood
These guys were all professional I had a rounded off oil plug very hard to get out but they kept working on it they put a new oil plug in for me these guys are the best if you have a chance to go there they put in $120% into their work give them a try you won't be sorry
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June 2023 by Samantha Grace
Was not greeted by an associate or asked what we were there as usual, I wrongfully assumed this just meant they were fully staffed and ready for their customers. I proceeded to wait 35 minutes in line behind one other customer only to be moved forward and told they no longer do state inspections. One might think with the myriad of physical mail and email they send their customers, myself included, they would have given their customers notice of this, especially customers who got their vehicles inspected there last year. Incredibly poor customer service and communication.
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June 2023 by chris Loeb
I wasn't really impressed with their "upsell" tactics.Guy who takes care of you through your open window explaining the " need for things" stated I needed new wiper blades as they were torn ? Hmm, funny because I just put $48.00 new ones on at the end of April and due to zero rain till last Friday had not used them at all! I respectfully declined, drove home and looked the blades over throughly . Nothing even close to any tear.. perfect condition! Soooo Mr. Up sell guy , I guess today wasn't my day to be scammed. Js
