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February 2024 by Bill Anderson
Very friendly and professional definitely recommend
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December 2023 by Kim Veneziano
It's the end of the month and Christmas as well and I was panicking that my inspection was due. I called Monro and spoke with Mario Farley and he got me an appointment the next day. Thank you Mario and the rest of the crew. I would definitely go back here.
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December 2023 by Kennady Keefe
These guys were absolutely phenomenal in here! Gave me honest advice and made me feel great! The new management is amazing. 10/10 will be returning!
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December 2023 by Mario Sebastian Farley
I'm the new manager , excited to be here and excited to meet all the existing client's , our team is ready for all your automotive needs , and we're not just happy to serve you , but highly focused on delivering a new fresh experience to all we service day in and day out, we strive to give you a 100% honest and fair assessment each and every time , delivering a 5 star guest experience, is only 1 of the many reasons why your next trip to our store will be not only memorable, but comforting , knowing your in good hands any time you step foot through my doorway @ 4115 mckinley Pkwy , so from my team , and myself to you , and all who read this , thank you for your patronage and to those we have yet to serve , we look forward to doing so in the near future .-Mario s. Farley , -store manager
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December 2023 by leigha johnson
I went in for service over the weekend, the new manager Mario took care of me, got me in fast and efficiently, but also was very friendly day and helpful explaining a few of my concerns to me in easy to understand detail. Ill definitely be going back in the future.
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December 2023 by bruce siskowski
Fast work. Typical pricing, but they should always show the final work and old parts prior to taking the car off the lift.
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December 2023 by Soozie Barren
They were very honest with us, and gave us a great price.The only thing we had a problem with was we were told it was a ten minute job but it took over an hr to get my car back. There was a young female customer in the work area that seemed to be slowing them up by engaging in conversations. Otherwise they do good work and I'd recommend them and I'd go back there again.
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December 2023 by Matt Doty
Came in for inspection. Store manager Mario was excellent and very friendly and knowledgeable. His associate Matt was also very helpful and knowledgeable. Made it an easy and satisfying experience. Will come back for more work A+++
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November 2023 by Lori Taberski
Pulled in to have Rick work on my car only to find out that he is not longer running the store and was not that day. Was able to hear music blasting laced with profanity and vulgar language in the lyrics outside in the lot. I was able see inside the shop and it looks like a backyard mechanic setup. There are grills in the bays and supplies thrown all over the floor. Used to be a great shop to come to, Rick was always professional and did not try to scam the customer. I will not come back to this shop as long as it is under new management. Would leave zero stars if I were able to.
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October 2023 by Mike DesChamp
Scammers, talked on the phone, agreed on the price, when i got to location price magically rises
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October 2023 by Crystal Kluth
Rick was amazing! He got me in and out quickly! I had a limited amount of time and he respected that. The place was clean and professional, I'm definitely coming back?
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October 2023 by Christina Stiller
If I could give 0 stars I would. I took my car to get inspect no one came to the counter for over 20 minutes.
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October 2023 by Kurston Michelle
Rick was super great! Did my oil change in less than 30 mins and was very friendly. He was all by himself and was very hard working. I appreciate his service a lot!
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August 2023 by joanne woltz
Was taken care of by Rich. Gave great and fast service. Gave suggestions for upcoming service needs with no sales pressure. Will return here.
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March 2023 by Will H.
Scheduled a 9:30am appointment, to get some tires mounted and balanced. I show up for my appointment to be told "the balance machine just went