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February 2024 by Frank Slazyk
Fast drive throughI
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December 2023 by Melissa Sutter
Absolutely garbage customer service. My fiance had his card eaten by the ATM machine, on a Friday the week before Christmas! The bank had just closed and no one would help! They said come back Monday. A huge inconvenience! I will be closing our accounts after 30 years..
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July 2023 by J W.
Do NOT use M&T Bank!!! My 97 year old WWII veteran father has been a loyal customer for decades. His bank card was recently stolen and the thief took $20K!!! No M&T claims that they won't replace the $ because every transaction was considered "authorized" due to the fact that it used his debit card. M&T did NOTHING to secure his account and never shut it down when the system saw unauthorized transactions! Now my 96 yr old dad on a fixed income is out $20K! If he didn't have another account, he'd be on the streets!!! These people are the worst!!! Never use M&T Bank!
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May 2023 by Matthew Carlacci
I’ve never had problems barking here but I hear mixed reviews. They have a atm in the back and a drive through one as well. I usaly only go here if I need a money order or a certified check. Big parking lot and they keep the place clean witch is always nice.
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May 2023 by Robert Lyman
I take care of my aunt and I have never been so disrespected in my life. I was accused of false accusations and now my disabled aunt has to leave her house to make sure she has access to her own account. I will never bank here and I recommend to everyone to avoid this branch at all costs. Specially if you don’t want to be accused of fraud over using a branch not near home. Comepletely unacceptable.
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March 2023 by Jon Savage
Great job Jordan
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December 2022 by Adam Binga
What you charge to cash a check is absolutely obsurd.i closed my personal and business accounts from here. I even refinanced my 350k home loan just to switch banks.. biggest shamming bank out there
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October 2022 by Brenda Zeches
Ashley is the best!!!
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September 2022 by Rick Zawislak
Great customer service fast service in drivethru.
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June 2022 by Trent Hetsko
Miss schenk who works at the Blasdell location is really rude, I’ve deposited multiple 10k checks and she questions me everytime, asks me where I got the money, any time I withdrawl she question what I’m using it for, almost nothing worth having a bank account with M&t, I’ll be reporting her to the higher ups
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May 2022 by Andy Palmer
Great service, and really dedicated professionals!
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January 2022 by dean senko
Type of bank that used to get youngsters in trouble with overdraft. Praying on people that are new to the bank scene and work a minimum wage job. 6 years is up and I'm glad to have my credit score up working with Key.
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December 2021 by Lisa Leone
I used to be so happy with M and T. Convenient and easy to access. All my banking was done through them. But I had identity theft they a bank to bank transfer done by M and T. Set up all new accounts and they thief got into the new account. I took months to move everything while m and t didn’t help. It cost me a lot of time and money for bills that didn’t get paid that were supposed to car, subscriptions, monthly bills. I had so many late fees. I was never able to speak to anyone from their fraud department customer service was a nightmare. I could not be more disappointed with any business especially one that can’t keep their customers money safe!
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August 2021 by Donald Carter
Very friendly and helpful.
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June 2021 by Joanne Wilson
I ran out of blank checks and had bills to pay being late in the day, I was hoping it wasn't going to be that crowded. I was greeted and assisted right away. The process explained to me with the account I am set up with. Checks should be received soon and was able to pay my bills in the meantime with the help of the nice lady at the desk. No stress
