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November 2023 by Danielle Rovillo
Don't bother trying to sell here. Today is the fourth time I've foolishly driven all the way out here to find a sign out front saying they aren't buying. Yes I checked their hours and policies AND social media before I left home. Each time. Never again. Kid to Kid is also centrally located, they pay well for items and turn around is quick.
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August 2023 by Luke
Awesome place. My son went in as a boy and came out as Peter Pan.
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August 2023 by Mindy Elniski
I mistakenly brought clothes to sell on a non sell day but they were really nice about it and went through my bins anyway while they were slower. I had a lot of items they were overstocked on so I didn’t sell much, but the experience was still really pleasant!
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June 2023 by Rozalyn Haley
I love this store!! Everything is so clean, I feel comfortable buying used items for my child. Such a wide selection of colors and styles! And the sales are awesome! All the tank tops were on clearance 60% off, I paid a dollar or 2 at most for a bunch of them for my boy this summer. 6 shirts, a pair of shorts, a pair of spiderman slides and some canvas batman shoes(brand new) all fit under $30
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June 2023 by Christopher McManus
How I just want to say that I just left the once upon a child on lake road and and not happy with the way I was treated in there because the one employee had a little bit of an attitude when I asked her to prove to me why they couldn't be taken and it was just ridiculous because they did to me the last time I was in there was absolutely nothing wrong with those clothes so I'm probably going to start looking for another consignment store because I'm not happy with the way the store has been
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May 2023 by Bret Snyder
I'm always with a smile and a friendly hello when I turn the store. I get the feeling that the owners really care about the people in their Community because they pay more than their competitors and they buy more from you as well. Even when the store is at its busiest all the employees are super friendly and I've never had an incident that would cause me to complain. I truly appreciate Once Upon a Child being part of my community.
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May 2023 by Faith Lesandro
After the staff unwrapped the laundered and cleaned equipment I brought in and then testing it, I was told that a piece was missing that was needed for safety reasons. She said to find that missing piece for the equipment and then bring the swing back. I couldn’t find it, so I bought a replacement piece. I took it back in as I was told I should. Guess what? I then was told because it is three years old, they did not want it. Why weren’t they upfront and tell me that the first time when they had it all set up and in their system, instead of telling me to come back? The staff here wasted my time and money. I will not go back. I suggest you don’t either. Go to Kids to Kids in West Seneca. They have a huge store with an ample selection of anything you want and need.
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April 2023 by Sam W
Love buying clothes here. New and gently used name brand clothes. Why pay full price? Staff is always super friendly. Clothes are organized by size, gender, and color!
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March 2023 by Ashlee Kemp
I've been to this used kids item store a handful of times.Buying: some items are a little over priced for used clothing.Selling: FORGET IT! I've brought items in there 3 times and never have much luck. I've taken totes of clothing that I can tell we're barely gone through because they were folded just the way I had them. They tell me they couldn't except them because of the brand, the condition or they have too much stock. Tonight I took in a BRAND NEW Graco glider. Used maybe a months worth. The girls told me "it sticks". The bouncer I brought in is in good-used condition. The girl tells me "it has to be cleaned up and that's something we don't do." I washed both items before I brought them in! It rediculous how nothing much seems good enough for them. There is not a legit system for what they do accept. Waste of time even taking items in there! The girls tonight also told me they couldnt accept a toy that hangs on the headrest for rear facing children to play with because they don't carry those items. Why wouldn't you?Never again!
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November 2022 by Margaret Kaznowski
I come here with my daughter, for her daughter we always spend over 100$ and come home with a lot! Such an awesome store with great deals. Awesome items literally have everything you could need except diapers lol but any items, clothes, swings, bouncers, walkers toys galore, strollers, also have brand new in package nuby items, bows, shoes, holiday clothes.
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September 2022 by Heather Call
Great clothes for the price. Will be stopping by again. Friendly staff.
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August 2022 by Lexie Neamon
10/10 recommend coming here if you’re looking for clean, nice children’s clothing (for a great price). However, I sell to this place often and have never had a bad experience until today. I went in to sell a good friends jumper and while I was standing there the one employee with short brownish hair told the other woman it was “dingy, nasty, and dirty”. There are no stains and the younger girl that works there said she saw none so I’m confused on what part of it was gross? After the first short haired woman started another older employee joined in with the rude comments. Besides, what kind’ve business would talk about a customer like that? Really disappointed!
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August 2022 by emily smutek
I really do like this store and I shop here a ton for my forever growing boys. The store is always organized, very clean, and they have lots of really nice things to shop through. However, I did not appreciate the young girl’s attitude that cashed me out when I visited yesterday. It seemed that the customers were a bother to her. She was very annoyed, extremely short with me, and complained to a coworker next to her about finishing a task that she had started all while cashing me out. She also seemed very annoyed with my son when he asked if she could scan his book first, so that he could hold onto it and she completely ignored him when he thanked her. Maybe she was having a bad day, but I worked retail for years (actually in a very similar kind of store - Plato’s Closet) and that isn’t a reason to act like that towards a customer. I will be back because I think the store is great…but not so much this employee.
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July 2022 by Gina Cone
Great store, large aisles, good sales. I have a lot of kids I buy for, so I usually leave with a couple large bags worth of clothing. If you buy a lot like I do, help out the cashier and help take things off the hangers at the register. It speeds up the check out process.
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April 2022 by Ninoshka Roman Otero
Omg everything in there is very well organized in smells good and they have alot of clothes for nb, 0-3 months 6-9 months 1-2-3-4ts for like 3$-4$ some are even 1.50$ ... I loved it. You can even bring in old clothes shoes and toys and get paid for it. So you end up winning either way. This is a good place for people that don't even have alot of income.