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November 2023 by Chrissi D.
Fast and friendly service!! These guys were so helpful and have been every time I have been in there. Would definitely recommend and will return anytime I need any tech repairs.
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November 2023 by Kayla Lambert
The hours are different then online and it took longer then expected, but they fixed my sons screen no problem.
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November 2023 by Western New York Prisoner Reentry Coalition
Top notch service. The best customer service I have received in a long time. Even the customer in front of me was taken care of with compassion and professionalism.
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October 2023 by Andrea
Would recommend to anyone! Super easy, very reasonable! No one could help us with our ipad….not Apple or Best Buy/ thought we were going to have to lose all of our photos but dropped it off with these guys and they were the only ones who could do the repair! Priceless. Thank you so so much!
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October 2023 by Hannah Kathleen Photography
First time ever leaving a negative review. I made an appointment using their online platform for this Blasdell location. I received the confirmation email and even a reminder email the day of. The timing I chose mattered as I was leaving the next day for a week and a half and wouldn’t need my laptop. I showed up to the store to find a piece of paper on the door saying they are closed multiple days of the week. They need to update their online appointment platform to show that! I made an appointment for a day they were closed…?
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September 2023 by kevin kania
Excellent service. Highly recommend. Great service and my repairs went very smooth no issues at all.
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August 2023 by bell rose
I needed my phone repaired so I scheduled an appointment online. When I showed up for my appointment, the place was closed with a piece of paper taped to the door saying "closed, no workers inside". So I drove to another location. Thankfully they were open. They took my phone and told me that someone would call me later that afternoon. No one ever called. And they were closed the next day. The day after I waited all morning and still no one called. Finally, I called only to be told that they were unable to do anything with my phone. Not the best experience.
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August 2023 by ARandomInternetUser
Nothing but issues. I bring my camera there, and get it back even more broken than before with the flap covering the SD card broke. And then I bring an old laptop with a broken screen there (I've just been using it on an external monitor via VGA), and they forgot to give it to us back. We eventually got it back, but still.Almost forgot to mention the people said "we don't usually take cords in". Really? Then why do you have hundreds? Pick one, "we don't take cords in" or "we take in so many that we have hundreds".Most things are back to normal, but I still have this unbelievably unpleasant experience on my mind and will never come back here again. Camera is still broken too.
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August 2023 by Renee Cybulski
Everyone was very friendly and helpful. We were told it would take 3-5 days to fix the charging port on our son’s tablet due to shipping in parts, but everything was fixed and ready for pickup in two days!
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August 2023 by terry fleig
Was told service would take 2-3 days, but it took over a week. The part was in on Saturday, but apparently nothing could be done with it until Monday because they could not check it in properly? Otherwise, pleased to have someplace that could install a battery for me.
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August 2023 by Abdul
I really wanted to fix a playstation system storage and I went to 3 different stores, all of them can fix it but demanded +75 cash. For me 75 is a lot of money and all I had was 48 so I was really mad, and I also had another playstation with an HDMI repair and they asked for $90 which I was still annoyed about
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August 2023 by Jennifer C.
I brought my gaming PC in because I was having problems with the audio. Not only were they able to tell me what the problem was & fix it the same day they recommended a few things that may help my computer run better & extend the life of the pc. I feel they are a trustworthy place for computer diagnostics and repairs. If it's cheaper to buy a new PC they will tell you!
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July 2023 by David Mineo
They were super busy and one of the view stores that were open on a Monday in the area. All I needed was someone to insll a new SD-micro card into this flip phone I have for my mother. I have poor vision and solid black on solid black might as well be invisable to me. So I couldn't see how to open the phone casing to insall the chip. They did for me real quick even with customers in the shop as he was the only working in the place.I work in tech myself and one can be easily overrun in an environment like that. The man cool and collected and just took things as they come. I was still in and out fairly quickly. So thanks you. I even tipped the man...
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July 2023 by Angela Thiry
Went way too long not being able to hear when on a call, without using speakerphone. Took all of about 5 mins to have my phone back to normal. Very happy with my experience.
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June 2023 by Cody
I've had two phones repaired here, both times everyone involved in the process was polite and informative. The repairs worked perfectly and I've had no issues. I actually saw them fix a phone for free while waiting in line (person was having connectivity issues but had inadvertently switched off 5g.) Can't recommend them enough!