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October 2023 by Kim J
GRACE & SAM You make my visits to this location worth it! Their personality is 100% If I owned my own store I would want these 2 working for me!!
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January 2022 by Lynn Desimone
I love shopping in this store. The staff are so helpful and friendly.
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August 2021 by Nicole Berrima
As soon as we walked in the door we were greeted by 3 individual workers. Kathy and Erin were wonderful. The other worker was attending to another customer and was doing a wonderful job. The associates helped me make choices based on what scents I preferred and was given a few discounts as well. Thank you ladies for being g so kind and wonderful.
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April 2021 by Nickie Schneider
I was helped today by a young lady named Sam and she was so pleasent and told me about all of the good deals going on right now, and showed me all the scents she recommended!
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October 2020 by Deb Mastrantoni
Has a wide variety of candles. 1.2.3. Dollar sale on now.
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September 2020 by Paul Rowell
Always very neat and clean, a little light on inventory but to be expected with covid.
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July 2020 by Jody F
Love this store and missed it so much during the COVID19 closure. Yes, I know you can shop online. Just not the same experience as walking in the store! Oh the smells, wonderful Customer Service yet not pushy just helpful. ?
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February 2020 by Maria Richardson
I went into Yankee Candle the other day to take advantage of their Buy 1 Get 2 Free Room Sprays. When I first walked in I was warmly greeted by one of their associates. She ended up helping me through my whole store journey that day, she even held my basket. Instead of just buying room Sprays I also ended up leaving with a candle for my mom, a wic trimmer and one of the centerpieces with cupcake melt cups for the machine. She even told me and showed me how to personalize candles, which I thought was really neat however, I had no use for at this time because I knew my mother wouldn't have liked it. Megan gave me alot of product knowledge between burn times and how to properly take care of my candles and centerpiece. She made me more comfortable to buy the product, and sold me more then I planned on buying that day. She was very personable. It was a great experience and I can't wait to be back to see her and buy more products.
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January 2020 by Tammi Cogswell
Love this location! The staff are always warm, welcoming and happy to help find the perfect scent or gift for a loved one! Definitely my favorite Yankee Candle store in WNY! ❤❤
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September 2019 by Sera Zbock
Best customer service!!!!!
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May 2019 by Tracy T.
Yankee Candles- I could stand here and smell everything in here all day! I am a candle/pleasant aroma freak to the point that even fabric softener aisles fill me with momentary glee in supermarkets. Needless to say, a visit to this store is always so fun. I try to only shop sales if I do make a purchase because they are so expensive, but the candles are pungent and good quality, and last a very long time. They also make room sprays, car air freshener varieties, wall plugs, etc. The staff at this location have always been helpful and kind!
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January 2019 by Susan Mourgas
Lovely candles... Quite expensive... Good sales
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January 2019 by william janik
When you try to shop local to support the local workforce you drive to the brick and mortar instead of ordering the product online cheaper and delivered to your door in two days. Everyone in the store is in a long check out line, three employees in the store and they don't have the good sense to open a second register to get the customers cashed out. Customer service is dead.
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December 2018 by Kelly Pershyn
Excellent customer service! Great coupons!!
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December 2018 by Heather Gates
Very rude girls working here. Will do my shopping online HORRIBLE CUSTOMER SERVICE!