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November 2023 by Michael And Jessica Kraft
We had the best experience you could ask for. The process was seamless from dropping the car off for an estimate to picking up the finished car. This was our first time at Saxby’s but will certainly return if we need their services again!
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November 2023 by Melinda Pickett
I’ve unfortunately hit two deer in less than a year and have used Saxby’s collision both times and have had speedy and fantastic service. Paul kept in touch throughout the process and dealt with my insurance directly so I didn’t have to worry about the details! I would recommend Saxby’s every time! My vehicle looked brand new, both times!
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November 2023 by Amy McGowan
HIGHLY RECOMMEND! A few years ago, I started coming to Saxby’s for all of my car repairs. They have been such an amazing group of people who have treated my 4-wheeled baby with the utmost respect and care! Something that was highly lacking with other shops within a 20 minute radius. I only wish I had found them way back when I bought her!! Kudos & many thanks!!Services: Tires
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November 2023 by Ann Wheeler
Saxby's was recommended to me from someone I trust, as I was looking for a shop to service my older car and needing a shop I could trust. I brought my car in with two concerns, one exhaust system getting louder and potential suspension issue. They found the corroded pipe and replaced that section, and told me the suspension met specification and really was okay. Communication was great and friendly too ... think I found my shop. Give Nick or Paul a call - trust so important with car repair where so many of us are vulnerable! Car is running great!
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October 2023 by Reg B.
Got my car fixed after hitting a deer. They handled the insurance and got my car done in about a week. Days after I picked up my car, the passenger side headlight stopped working (this was where the deer hit and the whole headlight was replaced) I replaced the bulb by it still didn't work. They said they've had this happen before, something about the new part. But they fixed it that morning and got my car back to me. Great service and will highly recommend.
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October 2023 by Brian R.
If you are in the Bloomfield NY community and you need your vehicle serviced, stop by Saxby's. Its just not for Collision repair. They also do towing and great regular mechanical repairs. I have 2 vehicles that they service and they helped me out of some bad mechanical situation's and made them right. They are a great crew. They will take time to listen, test drive, estimate and reassure you of any concerns. They can take you as scheduled appointments or emergency walk-ins. So, take it from a local, give them your business, you won't go wrong.
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October 2023 by Sunflare Songs
The paint was peeling off my car. It was obvious that the previous shop that worked on my car after an accident did not properly prime or paint correctly. Saxby's did the job in under a week, demonstrated what the problem was prior to the paint job and delivered the work under the estimate! I will now be going to their shop for more than just collision and body work. Their etiquette and service won me over.
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September 2023 by Anthea Bulman
I came in to Saxby’s collision because I needed some double stick tape on a rain guard that came off at the car wash. Paul got right up from his desk took the rain guard put the tape on and told me no charge. Just remember us the next time I need something done, I later needed some work done on my van, and Paul and his staff took care of all of it!Communication and attention to detail is what I expect and definitely Saxby’s collision delivered. I will be back!!Services: Tires
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September 2023 by April McFadden
I had my car vandalized at a show I was at. I called up Saxbys and they had my car fixed within a week. They did such a wonderful job. You can’t even tell anything was wrong. They stayed in contact and had wonderful customer service. I would recommend this repair shop to anyone who is needing a repair.Service: Painting
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September 2023 by Natalie Helker
Saxbys did an amazing job not only completing body work on my car, but communication was great, they were very accommodating, and went above and beyond. Not only did I get my car back fixed before the estimated finished date, but it was completely cleaned and detailed. 10/10 would recommend working with Saxbys!
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September 2023 by Bill Hammaker
I highly recommend Saxbys for mechanical service. I brought them a difficult “situation” with a Classic (mid- 60’s) vehicle which was promptly addressed and resolved. From the immediate “test” drive to confirm the problem, through analysis, then research for solutions, and finally repair there was timely communication with updates. And in the end the work was performed for less than what was estimated.A difficult problem with total customer satisfaction. Something that is not very common anymore. I will be a repeat customer hopefully for less complicated service in the future.Services: Carburetor cleaning
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September 2023 by Kathy rothfuss
The customer service and the communication with the daily updates on the progress of my car repair was greatly appreciated. My car came out amazing, and Saxby's took care of everything. I was a customer before the new owners, and I will continue to be a customer now. Fabulous work gang! Thanks so much.
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September 2023 by Elias Piraino
Saxby’s was both quick and professional when fixing the auto body damage done to my car in an accident. They kept me in the loop by updating me through the process and was able to give me peace of mind. I will continue to use them for any other auto-work/modifications in the future. Very friendly atmosphere. They were able to turn it around in a week which is way faster than most places aroundService: Body & Trim
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August 2023 by Nathan Shields
I manage an auto repair shop in Ithaca NY, and my girlfriends car had a brake line rot a couple miles up the road where I couldn't make a repair so I called this shop. They were able to fit me in within 2 days even though they looked busy. Everyone I spoke to was pleasant, the repair was done well and at a very fair price. Thanks again for your help guys!Service: Brakes
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July 2023 by Karen Hyde
Paul and his staff are great to have do your car repairs. They are very trustworthy and explain things. They do really good turn around to get your car back to there customers in a timely fashion. I would recommend my friends and family to go there for there stuff.Service: Steering & suspension repair
