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November 2023 by Ashley A
Not only are these guys business owners but they are also like family to us. Joey Bobby and Sal are amazing men who will go above and beyond to help you anyway they can there very respectful and they treat there customers like family also. Need a vehicle these guys are you go to and they will take great care of you.
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October 2023 by Marc Branker
Third vehicle purchase from B.I. Auto. Robby and Joe are awesome. No high pressure selling, honest, and great customer service. Easy smooth transactions and great financing options. Great choice of vehicles.
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October 2023 by Janet Tasso
Many thanks to Joey for making my experience of buying a car pleasant,efficient and affordable.He worked hard ,and in this economy we have , wouldn't settle until I was satisfied. Thank you ! I will recommend you to my friends and family!
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August 2023 by LPR
Excellent experience with Bobby! Very honest and took the time to be truly helpful. I didn’t end up buying a car, but will be reaching out to BI Auto Sales when I’m ready to purchase. Highly recommend!!
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June 2023 by Kurt Wuestefeld
Just purchased a vehicle from the bobby was awesome pain free walked in they had exactly what i was looking for no haggling no issues alot better than the 12 dealerships i went to prior to finding these guys will always send my friends and family to them when they need a car…ty guys for making it painless again to purchase a vehicle…
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March 2023 by Lisa Samayoa
If I could give them more stars I would. First let me start by saying they made the sale of my truck super easy. Zero pressure. They offered me 2 warranty's, on a used car. Something the name brand dealerships wouldn't even consider. One was with them, 90 days. (NY Lemon law is 30 days). They were so sure in their cars, they gave you an additional 60. PLUS a 3 yr 36,000 mile. So moving on to what truly made this place wonderful. After looking for months for a car after my husband was in an accident, we quickly realized they extra high cost of used and new cars. This place is pretty close to my job, I have driven by for years, so we decided, why not? Just by luck they happened to have not only the exact truck I wanted, but it was pristine AND selling under the market value! We purchased the truck very excited to be able to take road trips. Well, we did a few, and on our 3rd road trip we decided to drive to NC. Unfortunately, through no fault of anyone but a worn out part, we broke down on the side of the road in the middle of no-where. Keep in mind we are almost out of the 90 days. Not knowing what to do, we called them asking for roadside help. They not only helped us right away, but even followed up. Being that we were in NC, every mechanic was closed for the weekend (even FORD). The part that was bad on the car, which was covered under warranty, would take 2 weeks to get in and be fixed. The roadside they gave us included the tow and the rental car home, which saved us $380. BI Auto worked very closely with FORD to locate the item and ensure it was installed. Upon arriving back in NC two weeks later, I picked up my car and drove home (We are out of the 90 days at this point). The next morning, I started my car with smoke pouring out of the back, in a total panic, I called BI. They questioned absolutely nothing, they sent a tow truck right away to look at the car. Turns out FORD over filled my oil and the smoke was the extra oil burning. They kept the car for a day, drove it around to ensure it was safe for me and my kids and dropped the car back off. Anyone can sell you a car. But to give this kind of service 3 months AFTER is absolutely unheard of. I can not say enough great things about these guys. Truly grateful for everything they have done. My truck by the way is running like it is brand new. So not only did I buy the truck I wanted - below the price on the market, I had them in my corner when it really counted. Thanks again guys for everything! I will most certainly be back to buy my next car.
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January 2023 by Anthony Raimondi
Fourth vehicle purchase from the guys at BI! As always the process is simple and pleasurable! They have always gone above and beyond and worked overtime to get me into the vehicle I want at a great price! Never any issues with them, definitely unlike any other dealership I have ever stepped foot in and I will never go anywhere else! I recommend them to anyone looking for a reliable vehicle and great customer service! I look forward to purchasing my next vehicle from BI in the future!
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January 2023 by Kim Garcia
First time buyer and i must say, Bob was helpful, friendly, and professional. i found exactly what i was looking for and the purchasing process was easy and quick. best car purchase experience. These people go above and beyond to fit your car needs. :D DEF GETTING MY NEXT VEHICLE HERE
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August 2022 by John Berlingieri
I bought multiple cars from Bi auto sales. Bobby and Joey are amazing. Very helpful throughout the whole process I’ve been dealing with them since 2006 and I hope to be dealing with them for many years to come. They come highly recommended.
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May 2022 by Matthew Davis
I have purchased two vehicles from this location. The guys here are the absolute best in getting you in the car you need at the best price. There is no funny business when it comes to this dealership. They are straight forward and make you feel more than comfortable walking you through the entire purchasing process. Would highly recommend and will absolutely be returning for all our future auto purchases.
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May 2021 by Raymond Colon
Awesome place they give you what you want and excellent staff I would recommend any one look for a vehicle to stop by and will tell my friends and family as well
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May 2021 by Pascal Smith
Sold my car to the lads - great, transparent experience, could not have been any easier. They bought the car sight unseen for a decent price, paid cash immediately and I was in and out in 5 min.
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March 2021 by Kevin Cassidy
Bobby made the car buying experience the easiest I’ve ever dealt with, such a cool and honest guy, highly recommend!
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January 2021 by Justin Chermak
If I could give 10 stars I would! These guys sold me a truck, and a week later it started to have major issues. I brought it back to them and they fixed it with no questions asked! The repair was VERY costly....thousands. They fixed it without skipping a beat and we're fair on price!
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December 2020 by howard j
I purchased a 2009 Chevrolet Cobalt. They gave me a 90 day bumper to bumper warranty as part of the sale. They readily paid for minor repair problems at first. I would agree with positive reviews up until this point. Then I discovered that the car had no heat. I was lucky to discover this before cold weather started when it would have been out of warranty. Their mechanic wanted $1100 to fix it. I got them a mechanic that charged about $300 less. The problem was that after fixing the heat they (Bob the owner) decided that they were not going to pay for anything more. This is not my understanding of how a warranty works. They should pay for whatever comes up that's covered during the 90 day period. If they can't handle the warranty professionally they shouldn't give it or use an outside warranty company.Since this time I have paid for multiple minor things that I think likely should have been covered by the warranty. There is a defective headlight assembly that is not minor.With respect to the dealer's original mechanic, SOS Shell: I know that he charged at least $500 dollars if not more to fix things on my car. To the best of my knowledge he didn't actually fix anything other than a seat belt that hung down. I'm not even sure that this is completely fixed, I asked why there was no light on the gear shift when I first looked at the car. Apparently nobody including the mechanic knew the answer which was that it only came on at night in the dark He ended up ordering two new gear shifts and still didn't figure out how it worked. He said it only comes on very light. In fact I found it came on very strong in the dark. To my knowledge this item was never even broken. This mechanic also charged to fix a tire that kept losing air. This tire turned out to be bald and had to be replaced. It measured 1/32 which shouldn't have passed the inspection to the best of my knowledge. I recently also had to pay to fix the rim on this tire which he claimed he had worked on..He said a tire passes inspection as long as no metal is showing. Every other mechanic I ask says it has to measure 2/32 to pass.It seems that I am now bearing the brunt of these types of charges. It is not my fault that he sold a car with no heat. He should take responsibility for defects that occurred during the warranty period.I don't know if anyone else had similar warranty issues with them I think a warranty company figures a certain percentage of warranties will not be profitable. They decided to put themselves in the warranty business. If you think that it is OK to blatantly ignore a warranty I highly recommend this dealer.
