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November 2023 by Robert Sforza
We went to the Bohemia showroom last Saturday to look at bathroom faucets and to replace the kitchen faucet, and were completely ignored. We came in with both a man and woman sitting at their desk with their computer but neither looked up, greeted us nor asked if we needed help. We looked around for a half hour and found the items we wanted but we're never assisted. By that time two other couples were in the store with the associates, so we wrote down the items we wanted and left.
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November 2023 by Rosario Panepinto
Helpful staff, beautiful products of excellent quality, not your Home Depot or Lowe’s stuff.You will pay a lot more but , “you get what you pay for!”
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November 2023 by Sy Roth
They have some nice products but they are poorly displayed.
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September 2023 by Michelle Farino
I recently purchased a shower and faucets and had a great experience in the showroom with Cheryll. I had a situation where some parts were on backorder or arrived damaged from Kohler, but Cheryll and Olivia were able to find it in stock and kept me updated on shipping times. Each time I called, they were very attentive and helpful.
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September 2023 by Linda Spottiswood
Why buy something here when you need a part you have to go find it somewhere else?
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June 2023 by Deborah S.
Nice showroom with very good selection. Customer service after delivery of order was horrible. Staff had attitude and was not helpful at all. Long telephone wait to get anyone on the phone to discuss returns or product defect.
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June 2023 by Yvette Nunez
Went in today at Bohemia branch, Saturday early with my family to look for shower head set. First time here, recommended by Noah's construction, for my project. Walked into the store and very unwelcoming. Walked around the whole store. Some older lady decided to ask us if we needed help. She helped but with a really bad attitude. She left us and went back to her desk as we looked around. I found 1 I liked, told that same lady. She was helping me order it but still had this nasty attitude. I brushed it off. I did ask her how long does it take to get order? She said, at least 1 week. I then commented, oh man I need this for Monday. Her answer to me is, no,that's not going to happen.Then my husband came to her desk asking about another brand. Then she started with her attitude plus rolling her eyes. She said, we can't mix and match. That's not even what he was asking. Just couldn't take her anymore and walked out and I called her nasty. Please don't waste your time at this place. Not willing to help. Maybe b/c I'm Hispanic. That how I truly felt. PLEASE FIND BETTER and nicer people to work for you. Lost me as a customer for sure!
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May 2023 by Mr T
I have to say this store is just ridiculous. You sell decent stuff but the prices are absolutely overpriced. If you go online or to a different store like Lowes or Home Depot it costs only a few hundred dollars at the most for stuff. However, in this establishment some stuff costs over $10,000 for simple things like a sink and some of their toilets cost $3,600+ like that's just ridiculous. The one other thing that really bugged me is the sales people. They didn't even bother to acknowledge me and I was in the store for 15-20 minutes. If i'm gonna spend thousands of dollars I want someone to see if I need help at least once where in this store I wasn't even greeted and I had to wait a few mins for them to even acknowledge my presence. I will be conducting my business in another establishment since this one is overpriced and doesn't even acknowledge that your there. If you want to sell anything maybe acknowledge your customers and not just put overpriced stuff on the shelves for customers to figure out what the stuff is and their prices.
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April 2023 by Katerina Oviedo
It’s a very beautiful showroom however the sales lady Cheryl was awful and made me want to leave as soon as she started speaking to me. First of all, she was not welcoming at all!!! Secondly, she spoke to me as if I was beneath her and lastly she asked when I needed my items by and when I told her as soon as possible she scoffed and said, “good luck!”. She proceeded to ask me a few more questions and continued to just be so arrogant and unfriendly. I let her know I would continue to look around and she just walked away, went back to her desk and jumped on the phone. As I was walking out did not even have a care in the world. Cheryl people like you give sales people a bad name. Oh and did I say I am a sales person and have been for 16 years. I hope Blackman Plumbing takes this review seriously because who knows how many sales they have lost already. Cheryl, I hope you change your approach and consider being slightly more helpful and kinder to potential customers. People deserve kindness.
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January 2023 by Frank Palermo
If you don't want anyone asking if you need help and want to spend an absolute fortune on faucets... this is the place for you. Wife and I went in for a bathroom faucet, nothing crazy. Quote was $965 plus tax! Stop it, just stop it! Same faucet online... $170. I really want to support my local brick and mortar but you folks are getting ridiculous.
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August 2022 by William S.
In the construction biz I'm what's called a harry homeowner and that's fine since I know it all anyway. When I was having trouble with my boiler and I needed some info I opened up the Yellow Pages and thumbed right past plumbers because they are just middlemen anyway. I went right to supply houses and found my local FERGUSON branch in Bohemia. I just wanted to get their advice and buy the parts online. I walked into the counter area and knew I was in good hands. I saw the fellas behind the counter and let's not forget the nice little fellarette that also works there. They were all excited to help me and make sure I fully understood what I needed. Each one gave me their expert opinions on my problem and I felt like I had to buy from them. They sold me a bucket of steam and sent me on my way with a loving wave as I walked out the door. I haven't installed it yet but I know it will solve all my problems! What a great group. Mr Ferguson give them all a raise!!
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July 2022 by Michelle Lazari
I am writing this review as I’m standing in the showroom for 15 minutes trying to make eye contact with someone to help me. Looks like they are deliberately “ not seeing me “. I’ll just go elsewhere.
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July 2022 by Frank S
Very good supply house knowledgeable and they always have what you need if not that get it in a day.
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May 2022 by Veronica G
I went here two time and both times was completely ignored. I finally asked a lady that was sitting down at the desk for help and she said she had “2 mins” to help me and then proceeded to act like she was doing me a favor . Do not recommend this place unless u want to be treated like a second hand Citizen
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May 2022 by Juan Velastegui
This place is bad the sales person an old lady she is rude and feel racist, she told me to go shop at Home Depot , to bad stay away of this place
