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August 2023 by John Partinico
Where do I even begin. My experience at RMS was nothing shy of outstanding. From the first day I put my deposit down to when my truck was finished I can confidently say that the boys at RMS are the REAL DEAL.If you're reading these reviews you're probably trying to decide what shop to go to to create your dream truck. Trust me when I say, look no further than the boys at RMS as they will make your experience 1000x better than any other shop ever could. No question goes unanswered, no detail is over looked; Richie and Richie Jr are some of the most down to earth, genuine, friendliest fellas you'll ever have the pleasure of meeting. Whatever doubts you'll ever have in regards to the process these guys will put them to rest and man do they know their way around making trucks look badass.Richie and Richie Jr, I can't thank you guys enough for everything, I owe it all to you guys for the heads this rig is turning.Go to RMS!!
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August 2023 by drop jacker
This is by far the best place to get your truck lifted. The owners are super nice and won't steer you wrong. They are not cheap, but you get what you pay for.
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July 2023 by bryan kelly
These guys are GOOD! I went there fully prepared to spend some money that i didn’t really want to spend. They found a viable alternative for the parts I needed and gave me an unbeatable price! Really unexpected and appreciated. They are knowledgeable, professional and good people. Great Local business and I highly recommend.
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June 2023 by Luca Russo
Amazing shop. Richie and his son know what they are talking about!! Always very helpful and kind!! They don’t try to sell you everything like many other shops. They are very reliable and will help you with any problems. I love they way my truck came out. Definitely recommend and give them a try!
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April 2023 by Ramak Bakhshoudeh
2023 Trail Boss: 4 inch Fabtech Lift, rims, tires, Amp step. It is without ANY hesitation that I recommend RMS for your truck, Jeep or SUV needs. A few months ago I purchased a brand new 23' Trailboss and wanted to get a lift kit, rims, tires and after much research and due diligence I went with a family owned business (father/son) combo who went above and beyond. They made me very very comfortable, took the time to answer all my questions and never did I feel pressured or "pushed" to make a purchase or contract. They were very honest, and are the definition of how a business should treat their customers. My emails, phone calls throughout the process were alway answered in a timely manner and with concise clear responses. After waiting nearly 3 months ( for my appt), they got my truck in and completed it in approximately one week. The cliche that "Good things are worth waiting for" is ABSOLUTELY TRUE !! My truck is beautiful and after 2 weeks of driving it, I am just as happy as my first day. Rich Sr & Jr. also gave me a lifetime guarantee on their work and asked me to bring in the truck for a "2 week and 4 week check.," which even made me feel more confident about my decision to go with them. Believe me you may find "cheaper" guys out there, however after 25 yrs of being in business for myself, I can understand that "you get what you pay for," CHEAPER DOES NOT EQUATE WITH BETTER !!! I have and will continue to recommend this business and this Father/Son team to everyone who has any remote interest in modifying their truck!!! Thank you so so much gentleman, you both are truly a pleasure to deal with!
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April 2023 by Jon Ross
I got my 2003 TJ freedom edition hooked up here by Richie jr.These guys are nothing but 100% all first class!! From the minute I walked into the shop knew this was the shop I was sticking with . Richie explained to me the process gave me ideas of what to do and the outcome was absolutely amazing it was everything I wanted and more for my jeep.If you were looking to do anything to modify your Jeep or truck don’t waste your time looking any place else come right to Richie at RMS!! They absolutely rock!!
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February 2023 by JOHN HWANG
Rich and Rich jr did a fantastic job on my tundra trdpro, couldn't be happier, these guy are best of the best! The truck not only looks nice, it rides like a dream! Thank you for all of your work!!
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February 2023 by Jackie M
RMS is a very professional company! I went there a few months back and ordered power retractable running boards. I had to wait for them to get in due to supply chain issues; took a while. Rich was very upfront with the situation and kept me informed the entire time that I was waiting. This is a family owned business that does excellent work. I highly recommend doing business with RMS!
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January 2023 by Mike Larkin
From an initial question over the phone, to a repeat customer for years now, I wouldn't trust any other shop with my truck. These guys are the best in the business, hands down. Informative, honest, quick and hard working. The shop is impeccable. Both Rich Sr & Jr treat you like family when you come around. Look no further for any of your truck needs!
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September 2022 by Henry Shepherd
Brought my F250 in for a 6” lift and 38s. These guys are the real deal! Customer service from the father and son is like chatting with your boys. Not selling you anything just going through how to do things right and letting you make your own decisions. This is the go to spot for anything LIFTED IN NEW YORK!!! You got a loyal customer now.
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August 2022 by Michael Russell
I would highly recommend this shop to anyone that needs work done. I have never seen such honesty. They will not spend your money on things that are not needed. Rich Sr. & Jr. tell it like it is. I truly appreciated their help! I read a negative review and their response brought me to their shop.
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July 2022 by Joe M
My experience with RMS Offroad goes back to 1988 and 1st generation owner. They did the first lift i ever had. RMS has always given me sound advice on every project ever since. Even times when i tackled things on my own, RMS would talk me through the process and assure me that i could do it myself. They take the time to explain what they are using, why they are using it, and how it works, so that each customer has a base of knowledge for how their project will perform.Getting older now, i put full trust into the 2nd generation of ownership and crew. Most recently, they did a 4 link lift on my superduty. When faced with a long weekend ahead, they stayed late to finish up. Their dedication to pleasing their customers is 2nd to none. ?????
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June 2022 by Long Island TJ
I would not recommend this place if you actually off road. Considering they’re an off road shop they have no idea what an air shock is, they had to look it up and was telling me to use regular compressed like air to fill instead of nitrogen which will cause corrosion and void the warranty plus it won’t even work you need hundreds of pounds of pressure depending on your spring rate
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May 2022 by A Dean
After visiting a few places in search for a better ride in my truck. The other places had no answer for me. Fortunately I finally got the answer for a better ride thanks to RMS. Thank you very much Richie Jr and senior.
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April 2022 by Matt LaSorsa
Not sure there is a better, more knowledgeable shop around. Rich and his guys know their stuff and they have no problem sitting down with the customer to explain in great detail what they’re doing to your truck, and why. I had suspension work done on my tacoma twice from other shops before realizing RMS was the place to go. They installed a 6” BDS lift on my truck and brought her back to life. You know you’re getting quality work and quality parts from these guys with no BS added. They stand behind their work and genuinely care about the customer. Every time i’ve stopped by they have been more than happy to pause what they were doing to take a look and make sure everything is in top shape. 10 out of 10 shop. If you’re searching around for a reputable shop to take care of all your truck needs, these guys are it.
