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September 2023 by Joshua Schik
The young gentleman working in the booth was extremely disrespectful to us. He should not be working at your facility.
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August 2023 by Samuel Vlogs
We recently rented about for my birthday. The boat we originally ordered was unavailable and was not notified . We got an old boat for 15 people. As we got to the middle of the lake our boat started sinking , like a Titanic. Good thing our captain knew what to do and got us out of the water . It was very scary .. do not go there if you want to be alive . Would never recommend!!
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July 2023 by Nick Foad
great experience renting a boat for the morning from here. contract and safety formalities out the way we were seated in our 90HP open bow which was clean and worked well. 3 hours was enough time to cruise around the islands in the narrows and then up past silver bay. when checking the boat back in, gas is extra - in 3 hours we used around $30 worth. would definitely rent from here again.
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August 2022 by J P
If you want your boat with kids to get rammed in the middle of the lake call Towboat to traumatize your children for you!
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August 2022 by Rock R.
Do not rent a boat from this establishment! I wish I read the reviews before we made the mistake of renting a pontoon from them. The boat was available for last minute rental with a good price for "brand new" boats. When we got there the place looks like a trailer park and the boats are all beat up. After bringing the boat back after our multi day rental, the owners teenage son who calls himself the "big manager" had such a condescending attitude when inspecting our boat. Checked the prop and saw prior damage and immediately said I'm going to charge you without seeing the pictures we took before we left dock. Then goes straight to the damage on the side panel that was also there before we left dock and again continues to blame us for the damage. Threatening us he's going to keep our security deposit for the damage we did not do. They are all in on this scheme! Even the employee who checked the boat before we left dock put his head down and said he didn't see the damage before. They immediately went back into the office and charged our card $1500 for damage that we did not do! DO NOT RENT FROM HERE THEY HAVE A TRACK RECORD OF DOING THIS TO PEOPLE.
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August 2022 by Kyu H.
Do not rent from this place. I rented from this place because it was a last minute decision. We rented for 2 hours and when we got in, they claimed that we damaged the boat. We did no such thing. Like other reviewers have said, they go through this act of pulling the boat out of water, then claim that there's a hole in the gear housing. Well sure enough when they pull the boat our of water, you can see the propeller is damaged. They tried to charge us $7500 for boat damage. Well they claim that they will get lawyers involved. Let's see if that's the case. If you look at the pictures closely (attached), you can see that they actually painted over the damage to prevent rust. What a scam. Initially, I was giving them the benefit of the doubt thinking that the previous renter did the damage, but after looking closely at the boat, it's clear that they are scamming their customers. Not sure why we were chosen, but do not take the chance. They are scam artists renting boats to prey on tourists.
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July 2022 by Ryan Clermont
The crew at TowBoat Lake George is far and beyond anything I could have expected. They turned an otherwise awful situation into one that we will forever be grateful for. These people care about their work and the people that they help. Even if there were other options for boat towing on Lake George, I wouldn’t look anywhere else but here.
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July 2021 by Kyle A.
Great service, renting a boat took around 20 minutes and their staff was friendly. After comparing prices with other boat rental shops, they had the cheapest pricing
