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March 2024 by Richard DiPaolo
The food was excellent. Eggplant parm very well done. An item not easy to find in the area, TRIPE, was available and served very hot in an excellent sauce with a side of pasta. Many tasty menu options. Everything about the place was authentic.
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March 2024 by Chantal Lord
We never even got to eat. We saw the numerous ads and decided to head up there from BATAVIA. We are 3 adults, one elderly walker user, and a motorized wheelchair user. We get to the establishment and there is NO HANDICAP ACCESS. This is unacceptable, and I thought illegal. We ended up going to Boston Crab and Clam shack and had an amazing experience and phenomenal service.Note to Raphael's, when individuals are disabled, they already feel like a burden to others, and then not to be able to enter somewhere that everyone wants to try really kills a person's spirit. Do better and be inclusive.Wheelchair accessibility: There was none. Which in NYS is illegal and I posted the act from the ADA approve.
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March 2024 by Janette S
Food was amazing! Everything homemade from scratch from the bread , soup, pasta and meatballs. Probably the best meatball I've ever had. The chef/owner stopped by every table as well. Not sure why there's not a line out the door. Great prices as well. Stop in and try it for yourself.
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February 2024 by Bill Bailey
Very good food, service was good. I had tripe my wife had eggplant parm.
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February 2024 by Corey Gorski
Delicious food and amazing service! I highly recommend the eggplant parm.
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January 2024 by Rick Rejman
Amazing authentic old style Italian food with great old school service. The owner and chef greets all guests and checks on how you are enjoying the food! Always a pleasurable experience.
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January 2024 by Tom Klinczar
Large portions and very friendly service. Raphael came out to check on our dinner.
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January 2024 by Glenn Capron
Authentic home made Italian food. Raphael actually comes around and speaks to all the patrons. The sauce is spot on. A really intimate, comfortable, and welcoming place.
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January 2024 by Mariah
The chef/ owner really know how to make you feel like family. The red sauce is out of this world with its rich dark color, you can taste the fresh tomato with a bite of olive oil.The servers are beyond friendly and helpful. Again when you come here you are family.
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December 2023 by Barb Kern
Very "mom and pop" family run Italian restaurant. The service was extremely slow, we were the only table when we got there and ordered. A ceasar salad and eggplant parm took over an hour. The hot pepper app which took over 30 minutes was pretty good though. The ceasar salad didn't have much on it. They don't carry olives or pepperoncinis. The rigatoni with the eggplant parm tasted water logged. It was just okay Italian. The desserts looked really good. We may go back and try other dishes.
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December 2023 by Charles Alessi
I ordered the fettuccine Alfredo, and I couldn’t believe how much the fettuccine was stuck together and was so tough. It just seemed like it wasn’t stirred when it was being cooked. I cook it and I never had it stick like that. Otherwise, the service was pretty good.
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December 2023 by Jean Dillon
Very nice wait staff. Food was so bland we could not even finish: sauce, cheese ravioli, mashed potatoes. Son's filet steak and meatballs overcooked. Stale bread. The starter salad was good.
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December 2023 by Kevin Schott
Excellent eggplant
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October 2023 by Dan Tonello
My words will fall short on the experience my family and I had at this restaurant but I will do my best!!!!This family owned Italian restaurant takes you straight down memory lane . When you are at Raphel's you are family! The atmosphere and food brought back so many memories from growing up?! You can feel the genuine love from the staff!!! They all have wonderful personalities!! The food is excellent just like Nana use to make. It's all from scratch!!! Come on you cannot beat homemade ?!You can taste the quality ingredients and most of all the love that is put into it!!! Raphel and his wife and the staff are all wonderful people? !!! Talking to all of them was like talking to family . You need to come on in and experience this for youself!! I can't wait to return with friends and make more memories !
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October 2023 by J T
Hands down the best Italian in WNY! Ralph is very particular with the food he serves to ensure it goes from the farm to your plate in the same day, everything is always fresh, and never frozen.
