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September 2023 by Jarrett Hoyt
Highly recommend it for U-Haul rental! Very nice facilities overall, the storage areas are extremely clean and the staff is very friendly! We rented a 15' truck to move and the entire vehicle was exceptionally clean, inside and out. The truck functioned perfectly and I had no issues with checking it out or returning it.If you're looking for a truck rental in the area, don't go anywhere else if you can get one here. They truly care, and they want you to have the best possible experience. I will be using them as much as possible in the future!
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August 2023 by Marah Damdoum
I had a great experience with Lancaster storage. I stored my belongings for a month and had no issues. Joel is very helpful!
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June 2023 by Hanna Brawdy
We have had a very pleasant experience storing our belongings over the past 2 years. Today I moved out and Joel made it very easy! He noticed my pregnancy and said he would sweep and stack the crates for me. And even refunded us for this month (since we were already charged) with it being the first of the month. I feel very thankful!
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June 2023 by metsman161
Just finished with my storage unit here. Joel and his wife were always there to help or answer questions. Good rates for the sizes and even have some U-Hauls around if you need one.
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January 2023 by Jim Lovegrove
Store items here for almost two years. The gentleman in the office is awesome. He went out of his way several times to help me out. Great place to store items.
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January 2023 by Alexa Wingate
Thank you Joel and Sarah for being so helpful during our time of need. Great customer service without a doubt, highly recommend this place.
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December 2022 by Elizabeth Ortolani
I rented a 5’ x 10’ storage unit at Lancaster Self Storage for about 8 months when I moved back to the area unexpectedly and I can’t say enough great things about my experience!The unit was well lit/safe clean and fairly priced.Joel is accommodating, communicative and kind. A great well-run local business that I would recommend anyone support!
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October 2022 by Maureen gallivan
Joel is terrific. He has been so very helpful in every way with our move back to Buffalo. We definitely would recommend Lancaster Storage to anyone because of his excellent service and attention to detail in helping his customers! John and Maureen Gallivan
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August 2022 by Taylor Lewis
Great experience. Repeating much of what Shawn and Sarah said below. Joel made everything very easy. We also remarked at how clean and organized the office was, all thanks to Joel's wife! I would not hesitate to recommend this place to my family and friends especially for the price/value!
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June 2022 by Sarah Fullington
My experience using Lancaster Self Storage was great! Joel was incredibly helpful in helping me secure a unit, take care of the paperwork, and treated me like a human being in all our interactions. They were also much less expensive than their competitors. Without a doubt, I highly recommend them to everyone.
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June 2022 by Michael Kipler
Great Place and very reasonable prices. This was the first time renting a storage unit and I must say Sarah, who made all the arrangements, was wonderful. It became very busy while we were there and she handled everyone's concern in a patient, courteous and professional manner. I highly recommend Lancaster Self Storage and kudos to Sarah who made the process very easy.
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June 2022 by dave kovalick
Great place. I was in a bind and lucky for me they answered the phone after they closed on Saturday. I explained my situation to him and he had me call him Sunday morning. He got us signed up and took the time to make sure we could move in on a day they were closed! Awesome! I would recommend them to everyone.
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June 2022 by Faizaan Shamsi
Very easy process to get set up, Joel was friendly and helpful. Definitely would recommend. Prices are more reasonable than surrounding options as well.
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May 2022 by Shawn F
Great place. Great value. First time my friends and I rented out a storage unit and Manager Joel made the whole process straightforward and easy. My thanks to him for joking around and being such a friendly guy. I would definitely recommend, especially for any university students looking for summer storage.
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May 2022 by Herah Musa
Amazing first time experience. The manager was a genuinely funny dude who was really helpful throughout the process and did everything fast. I would highly recommend it for your storage needs especially since the price is well set and they sell locks as well. Would recommend for university students looking for storage