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“The I’m pretty sure owner Scott seen me and my girlfriend struggling to get her car door unlocked since she locked her keys in there Scott pulled up to the gas station for gas seen us struggling and took the time out of his night to go back to the shop grab tools and spend a good at lest 20-30 mins trying to help us get in the car in the cold while he was just in shorts and a hoodie and he did it never asked for anything in return had some nice conversation and all in all would say Scott is a very nice and kind person and I’m sure it reflects his work! Very pleased”
“Bob at the Cheektowaga location was great! He fixed our Honda without adding on any unneeded repairs. He made himself accessible by cell phone to answer questions. He dealt with us fairly and honestly and had our car ready as promised.”
“Great buying experience. No pressure or hassles. We were in and out with our new car in a matter of a few hours. Our sales person Danielle was exceptional!! I highly recommend buying from them and I will be a repeat customer.”
“Need a car with no pressure to buy, this is the place to go! Rodney, Anthony and the entire team were amazing! Went in last night with the intention of getting ideas about the type of car I'd like. Rodney was patient with me as he listened to what I'd like in a vehicle and the type. He listened as I said the amount that I could afford monthly. With that in mind, he found a vehicle to price off of as I didn't want to test drive or look at a vehicle until I found out if could get financing. Even with my below 500 score, they were able to get me into a vehicle within my range of affordability. Rodney and Anthony stayed well past closing to assist me while easing my fears at the same time. I got a car that I'm comfortable in while giving me the safety features I needed.”
“Great buying experience. No pressure or hassles. We were in and out with our new car in a matter of a few hours. Our sales person Danielle was exceptional!! I highly recommend buying from them and I will be a repeat customer.”
“Austin Strope was my sales guy today and he went above and beyond to make sure I walked out with what I was looking for. I appreciate it tremendously. Very friendly and cared about what I wanted and expected from my visit today. Leaving with a 2020 jeep wrangler unlimited. Thanks Austin”
“From the ease of scheduling my appointment, to the Service Writer reviewing the work I requested, to setting up a ride home for me while the work was being completed, everything went very smoothly! All work was completed accurately and sooner than expected!”
“This is a great family owned car dealer. They have quality rust free vehicles. A variety to choose from. Dominic took a lot of time to answer all our questions and worked with us to get my wife's vehicle. Would definitely go there again”
“My car was vandalized and these people made that experience not nearly as painful as it could have been. Brian communicated along the way every thing that was going on. They also all tried to help come up with alternatives when we ran into issues. Also a lovely group to chat with.”
“Matt were great!
Called Matt, there was a grinding sound coming from under the front end of the car.Matt had us bring it in immediately.
After he drove the car and heard the noise he checked the front breaks. There was a rock that got caught between the rotor and break pad. If Matt didn’t pay such close attention to the noise it might have taken him a lot longer to discover the hidden rock.
Friendly, courteous, knowledgeable and timely, plus great pricing. My car is running with no noise. I will definitely take my car back if I experience any other problems!”
“Great People! Non-Judgemental. Went above and beyond to make my purchase as smooth as possible... Thank You for everything! Shout out to Jim, Forrest and Jay! :)”
“It was ok the car is nice, I did notice it has a lot of scratches and alot a paint that was chipped on the car that was not noted in the description, also when I put the seats down it was extremely dirty underneath the detailing was horrible”
“I came and got my my shocks/breaks/rotors for a very cheap price Ali is a honest and loyal mechanic you won’t find a mechanic like Ali he tells you if anything has gone bad or needs repair. Any car trouble definitely go here.”
“My motor blew on my car. I was hard up for money to get a new motor. I talked to the owner and he was extremely understanding and helpful to get my problems resolved. They had resources to help me get where i needed to be. They are great people who care about people and are not one of those shops that only care about their bottom line. Thank you guys for all your support and help. I'll be coming to you all the time and send anyone I can to you.”
“I had to have a flex pipe replacement. T should me the problem gave me a good price to fix it. After the repair, he should me the finish job. Great work. I recommend them for car repairs.”
“Bought a used car here and the owner took care of everything. I didn't need to go to the dmv. Then when my car had a tire pressure sensor fault, he paid for it to be fixed. I bought my first used car from him many years ago and it was such a good car lasted long. I highly recommend getting a car from him.”
“I have been going to Basil, this location specifically, for over 15 years and getting my cars serviced there for more than half of that time. Ryan, the service manager, is always amazing to work with! I have tried other Basil locations and other dealerships in the past, but had terrible experiences. Never had a bad experience with service here!”
9AM - 5PM
745 Mineral Springs Rd, West Seneca
Used Cars
11:30AM - 4PM
11007 Broadway, Alden
Used Cars
“Went above and beyond expectations...had a rental and the wiper stopped and he helped me fix that before I purchased a car from him that is awesome customer service two big thumbs up”
“I don't usually buy things online sight unseen. I took a chance and it paid off. I live in NC and I didn't look forward to the long drive to Buffalo. So after looking at the photos and talking to them I felt comfortable to buy it. Everything was great they even helped setup the transport and delivery. Looking forward to many years of driving.”
“⭐️⭐️⭐️⭐️⭐️
WOW — what an amazing experience from start to finish at Abbott Motors! ? From the moment I walked in, I was treated like family ???? — not just another customer! The team here is on another level of professionalism, honesty, and good old-fashioned Buffalo hospitality! ??
They went above and beyond to make sure I got the perfect vehicle ? — clean, detailed, and running like brand new! ?✨ Every single step of the process was smooth, transparent, and actually fun! ?
If you’re shopping for a quality car with people who truly care, stop what you’re doing and head to Abbott Motors NOW! ?? You’ll leave smiling ear to ear just like I did ??
? 10/10 experience. ?
? Trustworthy. ? Friendly. ? The best dealership in Western New York! ?”
9:30AM - 5PM
31 Abbott Rd, Buffalo
Used Cars
“I went to help my son-in-law pay for a vehicle. They seemed like they knew what they were doing. They have a lot of projects going on and there is stuff everywhere. Very greasy place. I hope they gave him a great vehicle.”
“Mike is the best, I purchased a jeep from their facility and I couldn't be happier Mike made all the repairs that needed to be done before I took ownership of the Jeep Grand Cherokee. Had a great experience the whole process. Thanks”
“I cant say enough good things! It was time for a new car, mine had decided it lived long enough and wasn't worth repairing. I had a pit in my stomach knowing Id have to go through the joys of dealing with slimy strong arm car salesmen. All the games power struggles and irritation that come along with it. I visited a few different shops left unhappy and needing a shower as I felt dirty just from the conversation and needing some nerve pills by the oppressively high pressure sales pitch.
I saw an ad for the car/model I wanted online. I never heard of Smiling Teds and yes it was a bit out of the way for me but the advertised price was great. I took a chance and so glad I did! Ted was so nice positive and honest. He introduced me to his mom told me it was a small family run business that's been in the same location for decades, passed on from his father. Everyone was genuinely relaxed nice and caring. He let me test drive the car alone, not the high pressure uncomfortable ride with the sales man. I brought it back, ran like a dream. The price was already so good no need to haggle, under KBB by a fair amount and the lowest in the area with low miles. He recommended a local lender (he was non affiliated, no kickbacks etc) just said customers told me they have good rates and are easy to work with.
I was approved, but it was late on a Friday and the credit union said the money transfer was sent but wouldn't hit until Monday. Knowing my current car was dead and I am a care taker for my elderly mother. He let me take the car, he didn't have to and I wasn't expecting him to but he did. This was a great favor and tremendous help.
I cant recommend him enough. Its a positive no pressure caring environment. He's not the biggest dealership in town and that's a PLUS as he only buys the best of the best to put on the lot and goes through them with a fine tooth comb. Its not a quantity game with them. You aren't just a number as a smaller dealership every sale counts and customer satisfaction is paramount . The entire staff goes above and beyond. My mother and I are still enjoying our 2017 impala years later. He was so helpful, I had to come back and give him him a bottle of vodka and a restaurant gift card for his integrity honesty accommodation and great price/experience. Ever heard of a car buyer being treated so well and given such a great deal, they felt compelled to come back and give the salesman/owner a gift in thanks? Neither have I but I was compelled to! Top notch in every aspect! Thank you.”
“Highly recommend! Just the nicest guys! Very honest, accommodating and reasonable. I’m so glad they were recommended to me by a friend. Will never go anywhere else.”
“The best car buying experience in the area hands down! A wonderful dealership with phenomenal knowledgeable staff that gives the most pleasant car buying experience. I bought my first car here and I worked predominantly with Mark and Ryan, both are great knowledgeable salesmen and are not pushy and are committed to getting you into a vehicle that fits your needs at an amazing price. The cars they sell are professionally detailed and checked mechanically before they are put on the lot. I have since driven my car up and down the eastern seaboard twice and all-around town and through all that time I have had no issues!
The entire staff is professional, knowledgeable, honest and extremely polite when they sell you a car. They give honest easy to understand answers that do not dodge the important questions you ask when buying a vehicle. They do not try to force you into a sale and truly mean it when they say they want to win your present and future business and with the care they provide you will want to refer other people to the shop!
I will definitely shop with Mark and Ryan for all my future automotive needs! Great work all around!”
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“I had a great experience buying my 2015 Toyota RAV4 from F & T Motors. The owner was incredibly kind, honest, and easy to work with. The pricing was very fair, there was no pressure, and the entire process was smooth and stress-free. I highly recommend F & T Motors to anyone looking for a reliable vehicle at a fair price and excellent customer service!”