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January 2024 by Joe Noaker
I have used the shop a few times over the years. They are great getting you in last minute. One time my car broke down and I need a tow they said give them an hour and a half and they will be there. They arrived in less then thirty minutes to pick up my vehicle and they fixed it the same day. And to top it off they were kind enough to come and pick me up at my house when the work was completed. Thanks folks your great.
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November 2023 by John Van Lare
Great service! Waited for vehicle, they kept me apprised of progress the entire time! Friendly and considerate!
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September 2023 by Edward Schnepf
Branchport Automotive is family owned and staffed. They always get done what you need at reasonable prices with quality, friendly service!
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August 2023 by S L.
Needed an emergency tire rotation in the middle of a road trip. These guys squeezed me in right away to help keep me on my time line. Discovered my wheel lock was missing and took care of it anyway. While I was here I watched them help a lady get into her car after accidently locking herself out at the gas pump. What a rare find!! This garage has some great guys!! Thank you so much!
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May 2023 by John M.
I really like this shop. Prices are reasonable. The people are nice and the service is prompt. Highly recommend.
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November 2022 by Donna Vozenilek
I really like the service and the care they take with our cars. Friendly and they go above and beyond.
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July 2022 by Peter B.
Hold on to your wallet. Two recent experiences with our Toyota Tacoma. Needed steering shaft replaced. Online the part cost less than$125 and the video was less than 1/2 hour... Charged $250 for the part and 3 hours labor! A short time later the alternator died. A $250 dollar part and a simple swap out. Some long-winded story about rusted pullies and its 10 hours of labor and $1600. We were regular customers for annual inspections and oil change/tire rotation. Guess he never was told the fairy tale of the goose that laid the golden egg... Twice had is more than I need for a lifetime. Be very, very careful when approaching this place with a wallet, it will suck all the cash out in an instant.
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May 2022 by Bill K.
Went to Branchport Automotive to get work done.On my 2007 Toyota tundra. Talk to counter person.Told her all I needed was a front right hand brake line replaced.And all four tires switched out.Thats it.Nothing else.She stated she understood.Need just that work done only.Because the truck had two recalls.One for steering box.And one for suspension.Got a call from the owner tom.Stated I needed two front struts.Because when his employee tested drove the truck the left one broke.Then he replaced the right hand brake caliper.Because he stated it was bad.I have a receipt in the glove box for two new ones four months prior.Kept asking what the bill was and he kept putting it off.Go to pick up the truck.$1500.00 dollars for a bill that shouldn't have been more than $200.00.Oh and can't do the recall now because he did work on the suspension.And I ask for all parts he took off.Which he didn't produce.Total ripped off
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October 2021 by Floyd Foont
Had an intermittent brake noise and strong smell while traveling in our '92 Dodge campervan. we pulled into Branchport Automotive and Tom went above and beyond, squeezing us into his busy schedule, completely inspecting the front brakes and finding and fixing a loose brake shoe. The price was beyond reasonable and the peace of mind is priceless.Service: Brakes
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September 2021 by Erin Thompson
We were visiting Keuka Lake State Park when some of the electrical components in our Escape started acting crazy and spontaneously shutting off. We were very fortunate to stumble upon this shop nearby. The owner quickly diagnosed the problem - which was minor but would quickly have become huge - and sent us on our way. The bill was so reasonable and we were so grateful that I felt compelled to write this - my first-ever Google review :). Please send your car repair business this way!!Service: General repairs & maintenance
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September 2021 by Emily B.
I was charged a towing fee when my van never touched his truck. He charged me to get my van "out of his shop" when it never entered his garage, first thing he asked was if I was from out of town bc my drive shaft was what needed put back on. He was trying to charge me a total of around $1000 for something I got fixed for $200 in Elmira, NY. Over priced, called me broke, know it all type guy, do not recommend.
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July 2021 by Judie Love
Nice people, AAA place.
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June 2021 by Lucy Martin
Some of the stuff we told them to fix...they didn't we could get caught by the police!!!
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May 2021 by Jon Erb
Never again so much wrong with this place go in for a wheel bearing and ends up being 4 other things that I pay for that they broke 450 bucks later just for a wheel bearing
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May 2021 by Claire
Super friendly and helpful.
