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October 2023 by Samantha Hughes
This ice cream shop is my happy place! Their flavors are out of this world, and the staff is always friendly and welcoming.
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August 2023 by Kataara
Don’t do any delivery services with them. They whatever you order, the employees give you what they feel like that night instead of what you ordered. I swear I’m not a Karen just getting mad at anything, but I’ve ordered on 4 separate occasions and they’ve yet to get my order right not even once. Don’t do it, especially with these prices going up, save your money and find a different chain.
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April 2023 by SaYYaD 7
Worst unprofessional, bad manners staffs.always takes 30, 40 minutes to prepare something, the old lady is like very very slow to do anything... And this store always lie about their washroom is locked or someone locked they key . Same excuse everyday . Very unprofessional
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March 2023 by David Pescador
Worst service everThey Have staff with air pods , no communication what so ever. . Stuck up girls working behind the register . Hate it here .
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August 2022 by Valarece Johnson
Worst experience I have ever had. I visited Baskin Robbins tonight as I wanted some ice cream. I went into the store and there was a line on the Dunkin side. I was ordering ice cream so I asked the store clerk behind the Baskin Robbins ice cream counter which line I had to stand behind. The ice cream store clerk ignored me 3 times when I asked her what line did I should stand by. She said to me “why are you screaming?” and I was shocked by her response to me. SHE CONTINUED TO SAY” go stand on the line like everybody else.” I can go to any Baskin Robbins. I am visiting my family while I am here in NY. I am appalled at this woman’s behavior. I will never go to this Baskin Robbins ever again. I was ignored and treated like trash. When I got the ice cream home, the ice cream tasted like it was melted and frozen again. Disgusting!!! I ordered chocolate cookie dough. It was utterly gross. I cannot believe I spent money at this store. Won’t be back and will tell my family never to go to this store again.
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July 2022 by Adeel Rajput
The best thing about this location is that they offer 2 for 1 sundaes. I visited this place after a long time but was disappointed at that all chairs were removed. Can't understand this logic when there are no Covid related alerts on Long Island.
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March 2022 by Derek Christopher Nordbye
The employee that was working tonight, Tuesday, 1 March 2022, likes to, in not so many words, CALL CUSTOMERS LIARS!!! Yeah. When I asked him where a straw was to my drink, he said one was provided. I told him, two (2) times, one wasn't provided, he, pretty much, made me out to be a liar. Instead of apologizing for an oversight, he gave me the usual self-entitled response that me, the customer, was wrong. No. That's not how it works!!!!! DO NOT ORDER FROM THAT STORE!!!!!
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October 2021 by Mohammed Rahman
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
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October 2021 by Mohammed S Rahman
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
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July 2021 by SaYYaD 786
Worst unprofessional, bad manners staffs.
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March 2021 by Mohammed Rahman (Truth)
Best DD/RB so far. Employers are gentle, polite and respectful so as their services, TY.
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October 2020 by Ryan Igss
Fast and good
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August 2020 by Gelvi Pereira
No the service it bad 15 minutes wating for 12 donuts
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January 2020 by Stephanie Cadavid
I place a birthday cake order last week and now for the past week no one answer the phone . How can you run a business and dont answer phone
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October 2019 by Barbara Francis
Ice cream is always good here
