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April 2024 by Gaming Legend
I’ve bought a Kawasaki ninja h2 carbon from here they did warranty work on it before and had no problem. I went back to them for the same problem but they turned me away saying I dropped my bike even though I never had when I received back from them I had damage all along the inner liner of my fairing. Do not go here or buy a bike from here. I have spent a lot of money here just for them to “fix” my bike the wrong way. Microbore is a far better shop and genuinely cares about your bike. While here just wants to get an extra buck out of you
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March 2024 by William Frymoyer
Everyone here is super friendly. The parts team are great at finding parts for my old Honda!
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March 2024 by akira gatewood sr.
Staff was helpful and very approachable for any questions. Went in to look around enjoyed the experience so much we walked out owners of a new ATV.
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February 2024 by David Depalma
I’ve had my ups and downs with preferred powersports, I’ve purchased snowmobiles and parts through them for years. For awhile it was “agh rats, guess I’ll try another dealership” but it’s been like that now for almost 4 years, each year they carry less and less. I would be shocked if they stocked sparks at this point. I brushed this off also, it wasn’t until one of my good friends brought their ‘23 boost to preferred for a warranty item that needed to be fixed that I finally realized this place has hit rock bottom. The sled has 850 miles on it. With fuel/air issue. We dropped it off on a Tuesday, by Thursday they notified us they were waiting to hear from polaris. By friday they had told us there was a few codes they were able to clear and they started it on the fork lift and ran it, it seemed to work fine. So we agreed to come up and get the snowmobile, at this point I had very little confidence in anything they had(not sure if they were mechanics or IT techs). But we picked it up and sure enough as soon as we got it off the trailer we noticed the problem had not gotten even a little bit better. We decided to take it up to empire power sports(formally Ingles). Within 24 hours they had contacted us with pictures and an explanation into what they had found. A clamp on the throttle body/PTO had fallen off and was more than likely our issue, they ordered the parts that day. Thankfully for us, there is still some old school mom and pop sled shop mentality even after being acquired by empire. Save yourself the time and energy, drive the extra 20 minutes to Empire. It’s worth it.
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January 2024 by Jim Priest
Very fast service, went above and beyond to get the deal done. Great customer service from the moment I walked in, I already knew what I wanted and they didn't try to push anything else and gave me real out the door numbers with no hidden fees
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December 2023 by Ronald Betts
Bob is a great guy to talk to!
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December 2023 by Katie Waite
Greg was great! Knowledge, friendly, and smooth transaction. Looking forward to doing more business with them in the future.
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October 2023 by Thomas Fucillo
I recently purchased a Honda Navi from PPS. The salesperson, Bill Barlow, was easy to work with. He accommodated my schedule and made delivery happen just two days after purchase (on a holiday), when the regular delivery guy was off. He drove it himself! There was no movement on price, including destination, set-up, etc., but that's not surprising for an in-demand Honda. Good experience, lots of inventory, will definitely recommend.
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October 2023 by Tim Anderson
Great experience, very helpful and knowledgeable staff, friendly. Bought a new Spyder, they walked me through the operation and basics and even delivered the vehicle to my house.
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September 2023 by Julieanna Collins
Always a great experience with this dealer... No issues delivered on the product, fast turn around on pick up. 2nd purchase without a hiccup. Thank you as always!
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August 2023 by Kimberly Farrell
We purchased a Sea Doo Switch Pontoon boat from Preferred Powersports last month. We worked with Greg L, he did a phenomenal job making sure everything was perfect, he went above and beyond to offer us great customer service and his attention to detail made us feel very comfortable.We love the boat and we are so pleased with Preferred Powersports we plan on returning for any boat service needs and winter storage.
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July 2023 by Joshua Acevedo
My name is Joshua Rios. Bill Barlow helped me buy my first Yahama Jetski. The process was 10/10 and the staff helped me purchase three life vest and a cover for my jetski. If you are serious about purchasing anything come here and you will be in great hands. Thanks
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July 2023 by Chris Carlson
Stay away, this place is primarily concerned with the bottom dollar, I would shop else where because you will get taken advantage of. I will post different invoices, received from different sales associates, that contradict each other. Unfortunately, it's the only place in Syracuse that sells can am Rykers.
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July 2023 by Meaghan Burnett
Easy to work with, parts were correct and ordered in quickly, and the staff treated my son well when he went in.
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June 2023 by FCH
Buying experience 3 stars. Delivery experience zero.Once the check clears, the facade comes off:Countless phone calls - all ignored - to confirm delivery. Finally picked up a $25K PWC 30 minutes before closing.Salesperson couldn't be bothered to explain features and functionality - registration numbers not affixed, etc.More interested in being able to leave on time.Worst experience ever.
