Optum Medical Care
Hours:
185 NY-312, Brewster NY 10509 Hours
About Optum Medical Care
Optum Medical Care is a healthcare facility that has received mixed reviews but is generally appreciated for its caring staff and clean environment. Patients highlight the location as convenient, close to Interstate 84 and easily accessible with plenty of parking. The facilities are noted for being clean, with bathrooms well-maintained and stairs available for those avoiding elevators. While some reviews mention wait times and staff being short-handed, many acknowledge that delays are understandable due to high patient volume and staffing challenges. Despite occasional issues with desk staff arriving late, patients praise the medical staff for their kindness, attentiveness, and proactive care, especially in departments like OB-GYN. The staff, from security to nurses and front desk personnel, are described as helpful, friendly, and patient. Overall, patients feel valued and well cared for, emphasizing the high quality of medical attention they receive. Many consider Optum Medical Care a top choice for ongoing healthcare needs, appreciating its commitment to patient well-being amid the challenges faced by busy medical facilities.
Most Recent Reviews
January 2024
phone operating system sucks! Tired of waiting 30 minutes just to talk to someone!
January 2024
Automotive phone service sucks on hold for 30min with NO ANSWER left message for call back NEVER got one!!! ?
December 2023
Make sure you have an hour set aside every time you need to call them. It’s horrible. Drs are great. Still looking for new pediatricians because Optum is so bad
More Comments(86)
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