-
December 2023 by K
Whelp, tried calling four times and no one answered. Guess I'll open all account somewhere else.
-
December 2023 by Amanda Martine
Everyone was smiling, helpful and bright. Even while waiting, I was approached making sure I was being helped, asked with a smile on her face. Definitely will be the branch I'll be coming to when I need to visit Chase Bank
-
February 2023 by Gasper Pecorella
Friendly and courteous tellers.I'm always greeted there with a smile.
-
October 2022 by AL S.
I wish there was a negative star rating that I could choose for this location. There's this guy the works there (or used to work there, don't know if he's still there cause I haven't been to this location in years cause of him). I stopped going here cause this guy was so rude. He didn't want to do anything or help me with what I needed to get done. This guy should have been jumping with what I needed done with how much $ I have with chase, not only for me but for anybody who does business with chase cause we can take our money and business to another bank. I wish I can remember this dirtbags name so I can let people know NOT to do business with that scumbag (if he hasn't been fired by chase with how unfriendly, rude and how he can't do this or that for people when they're bringing their money and business to chase). Also during when c19 was first going, everybody that worked there was forced to wear a "mask" (they even had multiple signs up on the front door that said "masks MANDATORY") but this guy wasn't wearing one like he was above it and all the other employees. The last time I was in this place was just the straw that broke the camels back and why I WILL NEVER give this place even another look let alone business (I went in to get a document notarized, and the dirtbag was there, doing absolutely nothing, and he literally said to me "I don't have time for that, go across the street to UPS", when all it takes is 30 seconds to do, if that.) Also with seeing how all the other ratings for this place are all negative, I don't see how chase hasn't shut this location down all together especially with how this guy is running business, customers and their money out and basically telling them in the process to go some place else to do their business. This place is such a dump. I advise people to stay away from this location if you do business with chase.
-
February 2022 by leivatheone
Worst customer service, i was trying to open a business account and the person who attended me show me a really poor attitude and told me to check online for another Chase bank because he’s week is to busy.!
-
November 2021 by Celesti C.
I wish I could give a ZERO rating for Chase at Clock Tower Commons, which has got to be the worst bank on earth. My husband and I went in yesterday to open a wealth management account with a VERY large amount of $$. Immediately upon entering a teller began literally shouting--very ridely--across the who bank "can I help you?" Other people were coming and going, but only we-- interracial seniors--were singled out to be shouted at. We approached a man who looked like a manager, but he just told us to wait--but there were not seats, so we went over to the OBNOXIOUSLY RUDE TELLER and told her we were dealing with a large sum but she insisted th hst she would deal with us. We asked to speak with a wealth manager, who was just sitting alone. He was not with a customer. OBNOXIOUS RUDE TELLER said have to make an appt and come back later. I called to speak with the manager, but he wouldn't come to the phone!! We have a small chkg acct at Chase, which we will leav0e there. but we decided to do our three wealth management/investment accounts at Citibank where we were treated with respect. This Chase branch is the bottom of the barrel, and Ms OBNOXIOUS TELLER is the rudest, most obnoxious person in a service position I have encountered in all of my 70+ years.
-
February 2021 by Alexandra Bodansky
We came in with a situation somewhat out of ordinary. It took 2 tellers and 1 manager to figure out the situation. All of them tried their best and figured it out. Thank you ladies ? You are awesome ??
-
October 2020 by Ashorki Samuel
Worst customer service I've ever encountered in a Chase bank. I don't usually write reviews but the customer service was so bad, I just had to. I was the only customer standing on the branch and it took atleast 2 minutes to be greeted. Then I asked for customer service but was told everyone was too busy to assist me. Two of the reps said they were waiting on their 4pm appointment to arrive, mind you it was 4:01. Everyone else just ignored the fact their was a customer in need of service. I was the only customer in the branch with a branch full of employees and not one of them was willing to assist me. If I could give a zero rating, I would. No wonder they have only 2 stars. I will gladly take my business elsewhere and I'm considering closing the multiple accounts I currently have with them.
-
October 2020 by Stephanie Vega
These people are not helpful . Told me to stand on the side as I try to reach a vendor rather than keeping me at the window like any other client until my issue is resolved. Horrible place
-
August 2020 by Michael Herdman
The staff does a fantastic job
-
July 2020 by LCD PLASMA INSTALLATION
Drive Thru Experience went quickly compared to other banks. About 15 min waiting in line and then teller was quick. First time here and all I was doing was paying credit card
-
May 2020 by Laura Mastero
Worst customer service skills by the branch manager Rada she is an evil women and they would not give me my money from my account with driver license, debit card and all information needed needless to say I will be closing all my accounts and my family accounts because of her
-
May 2020 by Keith F.
Horrible customer service!!!
-
April 2020 by Geri F.
The customer service at this branch is absolutely horrible. They are not friendly to their customers at all!!! Sadly, this has been going on for years, I'm finally moving on!!!
-
February 2020 by Emilio Cruz
The worst Brewster bank workers do poor customer service
