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June 2025 by Phil Solowski
First time in this Michael’s and had a pleasant experience. Employees were very friendly and approachable. I must commend Annie for her great customer service. She was juggling multiple customers while being efficient with an upbeat and “eager to help” attitude with each interaction. Well done! 👏👏
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June 2025 by Tim Dobbs
Need more help at cashier
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June 2025 by Tom Fulgum
Michael's. You know it
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April 2025 by nick melendez
Manager is very rude and unprofessional she's not a team player she should be demoted
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April 2025 by Sophia Cain
Michael's must treat their employees really poorly if the turnover rate is so high. The staff is very kind here, but based on recent experiences, I'm avoiding this store. It's unfortunate that there are no other craft stores in the area.
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April 2025 by Jason “Freemind” Cavaliere
This place is full of supplies for all types of projects. If anything, walking through here can even spur my creativity to try something else. Better yet, you almost never pay full price thanks to coupons and rewards, which makes projects more affordable as well.
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April 2025 by Leighann Kowalsky
I have utilized the custom framing department at this Michael’s three times now, and I find they do excellent work at a reasonable price point. They have all the same options as a professional framer, and consistently have knowledgeable staff on hand to support. I would have no concern bringing frail, high value or unusual projects to their table.
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March 2025 by Dorothy Ianucilli
Difficult navigating on web site. Was wondering if the Highland store was closing, it is very bare.
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July 2024 by Harry Geller
Well stocked. Had what I wanted in stock.
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July 2024 by Jon N
My experience on Saturday June 22, 2024 was very pleasant. I stopped in to return a frame that did not fit the dimensions of my project. The cashier had excellent people skills and issued my refund. She then directed me to the rear of the store to discuss my issue with the staff in Framing. Three staffers converged to find a solution for me which was satisfactory and cost-efficient. I placed my order and the project will be completed within the next couple of days. Michael's of Brewster is the GO-TO place to meet all your artistic needs. Kudos to this well-run store with wonderful staff members!
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July 2024 by sandra Mort
The staff were happy to help my wild goose chase through the store, the prices were reasonable (especially the clearance aisle!) and you can't beat the coupons!!!
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May 2024 by Chad Zeman
All of your crafting needs in one place. Recently moved to all self checkout. Not sure if I like it yet, but seems to be the trend.
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April 2024 by Vivienne Sell
Average for a Michaels.
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April 2024 by jen dee s
Typical Michaels
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April 2024 by Tonje Sanderson-Fohr
I used to love going to Michael's but now it's a bit annoying. They are so short staffed that it's impossible to get help. Do not get a picture framed by the staff the cost is outrageous
