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September 2023 by Kenneth Walsh
This Man Patrick is 100% Honorable.I called in Desperation due to leaking Brake lines.I was told to pull in and it will be looked at.Mind you this is 3pm on Friday labor day weekend.1hour & a half later with new brake lines I was able to travel and enjoy the weekend.Thank you so much for your help today with the brake line work.Kenneth J WalshBrewster resident of 2 Months.
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August 2023 by Frank Lanzi
Very rude. All I needed was a diagnosis with the computer and told basically that he was busy. Pat has the personality of a tomato ? No skills in communication. Very cocky. I'm surprised that place still exists.
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October 2022 by Mark Blanchard
I have been using Preferred Auto for over a year on our Fleet and personal vehicles. Always been beyond happy with the work done and honest diagnostics. Will continue to use. A+++++Services: Auto brake replacement
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October 2022 by N.A.C. Industries
$297 to tow a car for a 1/2 mile!!! Do yourself a favor and call anyone else. According to the reviews this guy seems to rip off everyone and he is very nasty and disrespectful. This should be illegal and I'm going to file a complaint with the State of New York!
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August 2022 by Thomas martini
Towed my car almost $600 I figured it out this guy and I know each other personally almost $600 for a tow from the gas station on 22 to his shop in the town of Brewster!? Okay Pat
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August 2022 by StrobesNMoreUSA
Customer called us 2 months after receiving his order claiming he was missing items. Due to the time that he had the order in his possession there was not much we could do. He because very upset and screamed and yelled at female staff. I tried to call him myself to see what we could do to help him and all he did was yell and hang up.
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May 2022 by erick vargas
Very professional, communicative and knowledgeable.. totally recommend them
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January 2022 by Jon Pfeil
I purchased an older used truck (which needed some work) and brought it into Preferred Automotive Brewster. Pat identified a number of potential issues, and worked with me to decide the best options. He got the truck running great again at a fair price. There was a small follow up issue, and Pat didn't bill for labor to fix, which I really appreciated. Overall I'd recommend this shop, and I plan to keep taking my truck there for service in the future.
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January 2022 by Justine R.
Save yourself the time and money, and use the tow shop next store to them. Perferred came out and refused to tow my car. State police came and called perferred, I told them they had already been out and I didn't want them towing my car. They said if I could get another company there faster, then I could do that. I called Dons Automotive and they were great! They couldn't figure out why Perferred would refuse to tow my car as it was a pretty basic tow. Maybe their shop itself is okay, but their towing service is garbage.
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November 2021 by Kevin H.
The best at what he does! Takes care of all of my cars and has them running great. Quick, reliable service and hard working crew.
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October 2021 by Ryan Seaman
Thieves, do not give them you business. Im a young college student struggling to pay for college tuition as it is and was charged 200+ for a 10 mile tow. I was involved in an auto-mobile accident on a Friday and they took full advantage of me. They told me I could not pick up my car until Monday when the shop is open on Saturday mornings and all they needed to do was swipe a credit card and let my own towing service remove my car. I was charged 75$ every calendar day it was their (even on Monday when I arrived right after they opened). Charged me 200+ dollars for a clean up fee when their version of "clean up" is throwing the cleaned up parts and glass in the back of my car in a garbage bag. They also did left my car in their lot with not covering over my blown out windshield and let my car speakers get soaking wet. Overall costed me 1,000 dollars. Don't want anyone else to get robbed like I was.
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August 2021 by Pete Nichols
Best place in the area for mechanic, inspection, oil changes etc. In and out fast and $$$$ reasonable.
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July 2021 by Patty Ratermann
Just had a spat with the DMV and needed help removing a bolt from the back of my car on the spot and the team was super generous and came out to give me a hand. So grateful and extra thanks!!
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July 2021 by Frank
Straight forward and good work
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June 2021 by Rob Santoli
My experience with Pat was great.His entire shop was clean, professional and the job was well done.Pat is a sincere and straight shooter shop owner.Rob Santoli
