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February 2024 by olivia dalton
I came in for a prescription and they told me I didn’t have the correct number for my insurance when I did so then I left and called my insurance. They insisted I did not have a BIN number and I only an ID number on my essential plan. I then called and was met with the most RUDE employee who was clearly bothered by the fact that I even called without a BIN number even after relaying exactly what I was told my my insurance Company. my insurance company stated I did not have or need this number once again….He essentially told me to go elsewhere in a vulgar manner because he was not willing to figure this out with me or help me in anyway. I then had the script called into cvs and had NO ISSUE AT ALL. rude behavior, unprofessional, unhelpful. I will never go back.
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January 2024 by Eileen P.
The pharmacist here is great! Very helpful and caring and you can feel he loves his job. Upon leaving the store, attendant behind the counter even said good bye" . Gave me a "feel-good" feeling about the place. Little things like these make a difference in the overall experience. Glad I use them for my pharmacy needs.
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December 2023 by Douglas G
Absolutely the best pharmacists I have ever had the good fortune to have as my pharmacists. They pay attention to everything: from drug compatibilities and vaccine updates to the logistics of getting your monthly meds all on one pick up cycle, and prescriptions sorted out and renewed. Complete professionals.
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November 2023 by Dennis Dunn
Good location and good prices. Usually have one cashier unless line is long and open another register. I like the store because it has what I need.
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September 2023 by Tiffany Jackson
I went to this rite aid to reload a prepaid card which I do all the time. The cashier named Barbara and manager on duty this night had no clue how the process went about and held up 2 registers in the process and tried to say that it was me messing up the process. Absolutely horrible customer service.
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July 2023 by Kim Glasford
I went to get snacks for work. Then found a deal on body wash as well.
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May 2023 by Daniel G.
The store is always in disarray and there's no one ever to help out. But the thing that left a rotten taste in my mouth was the last time I was there. A vendor from a different company came in to deliver drinks and the so-called manager yelled at him and was extremely nasty in front of myself and a few other customers. I think she might've felt threatened for respect or challenged. I don't know . But regardless, there is no professionalism or customer service here... especially among the "manager".
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May 2023 by Lisa Yozzo
Hands down the team at Rite Aid in Brewster has to be one of the friendliest and helpful ...The pharmacist's are helpful and caring and have a great deal of knowledge ..The associates are also helpful and caring ....
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January 2023 by Alexia V.
They advertise available vaccine slots online even though they are not actually available. Their online booking system is a mess and hangs after you have completed all the information. When attempting to get one of the available slots in person they make excuses for refusing to accept further appointments, while allowing them to continue to appear as available online.
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November 2022 by Michelle Sullivan
I was looking for a particular skin serum I couldn't find on the shelf and the very friendly manager named Barbara helped me find it in a special section because it is a new product. She even asked me how my day was going. Very nice and very helpful.I saw the pharmacist named Megan and she was also very understanding and helpful. My child had a poor reaction to a medicine he was recently prescribed in another pharmacy. She helped transfer the prescription, call the pediatric, and get a new medication for him quickly.I was very happy with both of the women who helped me out today. I like this particular store very much.
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October 2022 by Phoebe Shadow
Talk about the slowest people in the world. Not only do they know a prescription will be in every month they never have it ready and you have to wait hours if not days. Even when they tell you call in advance they still haven’t had it in time yet. I wish I could give them No starsAnd they so busy you’d think they would have extra employees to handle the rich during the busy hours. Find another pharmacy
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September 2022 by Karen Sterling
Attentive efficient service as well as getting what I needed.
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September 2022 by Clo
Best pharmacy in the town . I used toWork in a small town family pharmacy and the ambient and the treatment the staff gives it’s just like that! . The pharmacist knows my name without me telling them when I go to pickup a prescription and the staff always welcome you before entering and leaving the store . A++++
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September 2022 by Philip Tavano
Went there for discounts on seasonal items,but not a very good selection.But usually is.
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December 2021 by Rachel Malara
Rude and unaccommodating pharmacy staff. Will be taking my business elsewhere.