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August 2023 by jessie tierney
Dont come here, not even to do something as simple as just dropping off a vehicle. Staff members yelled at my father for not being able to reverse 20-foot uhaul with a tow attached(my dad called in advance, and the woman told him he could just pull into the driveway). Nowhere in the agreement does it say we are required to park it. It just says we have to drop it off. They had no reason to scream at my father and be so rude. I spent $900 for this service??? This is disgusting, and I hope nobody uses this business so that they can avoid getting verbally bombarded by immature and violent uhaul staff members. I'd give zero stars if I could, and I would take back the money I spent on this garbage service and buy my dad something so he feels better after being harrassed by a lowlife.
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December 2021 by Bill E.
I reserved a 9' cargo van for Sunday. They said they were closed on Sunday but I could still pick it up and pay through the app. I called a few times during the week to review the process for getting the key and he assured me everything would be fine. Of course I went there this morning and there was no van there, just big trucks. I went to the storefront and for some reason it said open. I went inside and nobody was there, just a bunch of PO Boxes. I guess that's why the store was open. All the uhaul packing and shipping materials were right there unguarded and unprotected....crazy. I called U-Haul and they sent me to another location up in Brewster that had a van. The guy was rude, the van had those self teeth floss sticks on the seats, gross! We used the van and returned it.... The service was really terrible... I would try and avoid them in the future
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April 2021 by lifestyle renovations
This business dose NOT follow Covid-19 procedures. Please be safe and avoid this business at all costs. There’s other uhual dealers in town that will help you.
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November 2020 by Ernesto Diaz
This business dose NOT follow Covid-19 procedures. Please be safe and avoid this business at all costs. There’s other uhual dealers in town that will help you.
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May 2019 by Natalia Londono
Great and quick service...they also offer photo copies fax and mail services
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February 2019 by James A. Jenkins Jr.
A Veteran business who cares about their consumers.
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October 2018 by Celeste Lento
I dropped off a DHL EXPRESS envelope last Thursday Oct 11 in the AM. I specially confirmed with owner that envelope was being picked up same day by DHL driver. I paid $100- to be EXPRESS which it takes 2 to 3 days to arrives internationally. I kept tracking the envelope online and for the 5 days it always gave me the same information. So, I called DHL and they told me the package was never picked up or received from DHL driver because the office shipping center never called to schedule a picked up!!! I went myself today Monday October 15 and I found my envelope right where I left it last Thursday Oct 11th!!! I paid $100 for a reason! I won’t trust this place for any package shipment. HORRIBLE BUSINESS!
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June 2018 by Carolyn Delgado
The gentleman that help me was great and very accommodating!!
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December 2017 by Karen Anne
Went to drop off a UPS package today. Asked for a receipt, so I would have confirmation they took package. Man said it was $3. Will not be returning. UPS gives them for free, but I have used this place and liked to support local, no more. Even UPS was flabbergasted when I called.
