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September 2023 by Alex
The staff and doctors are amazing here. When my dog woke up he was struggling to breathe. They took him right away and started treating him. They reviewed next steps and let me know I could call for updates at any time. When they called me, they went thru the diagnosis, next steps, what was happening and why, how they were addressing the issues and how he was doing. They did not rush me off the phone but rather made sure I understood and was feeling better if I could give them a million stars, I would. They saved his life. Thank you so much!! Highly highly recommend.
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September 2023 by Elvia Carvajal
Dr. Yossi Haroush has been amazing. After a failed femur reposition elsewhere, Dr. Haroush recommended a surgical procedure. He gave us great follow up care and instructions. Nothing came to a surprise because he explained everything in detail. Our pup is back in good health and it's all thanks to Dr. Haroush.
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August 2023 by Kaitlin Pasquarelli
Dr. Haroush And staff at Animal Health Center have done an amazing job caring for our Kobe girl. She was only 3 months old and fell off of our loft balcony. She broke her hip and needed surgery for a speedy recovery. Due to the intensity of her injuries Kobe was required to stay at the animal hospital for several days prior to and after her surgery. Because she had been recently adopted by my fiancé and I we wanted to make sure she knew we were still here and would get her the care she needed. Dr. Haroush And staff allowed me visitation to see her and because she did so well with surgery she was able to come home earlier than expected. Her recovery time was minimal and Kobe was quickly back to herself running and playing. We are grateful for the care that was given by this amazing team!
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June 2023 by juan jaramillo
Miscommunication in this place is huge, and it seems like they love your pockets so be aware of this! I was there on Monday/Tuesday and was told my dog needed a physical test ($149) in order to determine whether or not he could continue his prescription diet, I was never informed he needed a fecal test as well, which is extra money, I was told if they had to add any other procedures that would be extra money, but I already knew the deal so I told my mom to be aware and to only pay what was promised, and she still was charged for a fecal test that I was not aware of… and because the sad reality is that if you’re d**** they’ll pick your pockets, I don’t mind paying extra for a fecal test, and if I’m making a big deal out of this, is because of their poor communication.
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May 2023 by Nyrin Naomee
Doctor Haroush is the absolute worst. He is emotional and unprofessional and instructs his reception staff to lie to you. They are shady about releasing your dog's medical records and try to coerce you to change your *honest* Google review before selling you the medicine that your dog needs. They do not care about your pet, only about their business. Please choose better for your animal. You've been warned.
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May 2023 by Glenna Lunn
Dr. Haroush recently performed airway and eye surgery on one of my french bulldogs. He brought my boy through a very difficult surgery. I would recommend Dr. Haroush and his staff anytimr.
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January 2023 by JANIS CASTALDI
Please do NOT take your pet here. My dog had to be brought here for a sonogram which I have no idea if it was really done cause you can’t get your records. It was Christmas Day. I was lectured that I needed to stick with this doctor or he would treat my dog medically different if we didn’t commit. I was not told of any pricing. I arrive to pick up my dog and was told the bill was 1700 dollars. I could not pay by check and only had 1000 dollars so asked if I could put hat amount and the rest by check. They would not release my DOG. Then finally the front desk called the doctor and said I could put the 1000. Asked if I could have my dog back. The guy would not answer. Then lied and said I could take him home. I knew by his face that was not the case and asked him to sign a document stating my dog could come home. He wouldn’t do it. Back he went to call the doctor. I could have my dog but without his medication. Long story short I found a way to get the funds. How do you send a sick dog home with out his meds. Zero compassion. It was Christmas. Made his staff lie to my face VERY UPSETTING EXPERIENCE. DO NOT GO TO THIS PLACE
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January 2023 by fran Ciulla
I brought my cat to see Dr Haroush because he was having urinary issues and no other vet could tell me why or even find the cause. The two vets I previously took him to did absolutely nothing for him. It was a friend that told me to take my cat to see Dr Haroush. Thank God I did. My poor cat was suffering from a urinary tract infection and crystals. A urinary track infection and crystals in a male cat is very serious.Dr Haroush is thorough and extremely knowledgeable. His hospital is beautiful and spotless and he has a staff of knowledgeable and pleasant employees. He also provides a host of other services. I highly recommend him.
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December 2022 by Lisa Kerr
We have brought a number of extended family pets here and have received exceptional veterinary care. The genuine care & concern for our pets is palpable, from everyone that works here. I would highly recommend them to anyone!
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August 2022 by Trish
There is no other like Dr. Haroush! There is no doubt he puts the need of the animal first. He is well versed on large/giant breeds, which we found difficult to find prior to him. The facilities are better than some human hospitals. The staff are knowledge and kind. So happy I stumbled upon this place!
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July 2022 by Lukey Ellsberg
Believe it or not, my dog LOVES going to the vet since we started here. He goes crazy for the staff and also stays for doggy day care. It’s very clean and well run.
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June 2022 by Steve Tanney
YOU DON’T ALWAYS GET WHAT YOU PAY FOR. After getting an estimate on surgery for my French Bulldog of $7100 to correct narrow nares and soft palate to clear his airways, we reluctantly booked the surgery because we were referred to Dr. Haroush by a family friend. We were told the recovery would be 3-7 days in their facility as well. The day before surgery, they called me to tell me their equipment used for the surgery broke and had to cancel the procedure.Not once were we ever able to reach the doctor for questions (he is very well protected by his staff), nor get an email response from staff leading up to surgery. Any good animal parent would want to ask a few questions prior to their animal going into a surgery like this. They make you feel like a pest. Imagine that for 7k. There is a way to be with clients and a way not to be. They choose the latter. Furthermore, I’m very skeptical that their machinery did in fact even break, but that’s neither here nor there.Once we got called about the cancellation, I was forced to make another move regarding this specialty surgery. I asked my vet in Manhattan for some more referrals. They were able to recommend a facility in Huntington Long Island where the staff and doctors were leaps and bounds more helpful, receptive of our concerns, and willing to go out of their way to help. The estimate was also less than half of this place. We payed $3430 all said and done with a one night hospital stay.Do your research, there are other places out there.
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June 2022 by Dan DeBeer
Easily one of the worst experiences for my dog and our family! Having a dog that needs sedated grooming, we trusted Vet Village. I wrote a nice letter asking them to call me before starting anything and showed them what NOT to do. Never received a call. Charged me $750 for the grooming. And shaved my dog so he is unrecognizable!!! Shame on this place! When I called 10 mins after says my dog is whimpering, the guy on the other end of the phone, said Sir I can’t help you! So pet owners beware! They are there to make money and not help your animal! Stay away!
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June 2022 by Dan D.
This Animal Health Center does not deserve even a one star rating! They will upcharge you and take your money! I had an incident with Dr. haroush with my dog who he said 90% of the time it is an infection why the dog is not eating. But, possibly an obstruction. So we went with treating the infection. When I went to pick up our dog, the Dr. Said, I am REALLY CONCERNED about your dog that he has something in his stomach. I asked, concerned enough that he would not make it through the weekend? He would not answer that! Obviously, I did not learn my lesson since I brought same dog back since he needs to be sedated to be groomed. I wrote a letter asking someone to call me before they groom him so he is not shaved to the bone. Never received a call saying he is very matted and would need to be shaved. To our disgust and dismay, when we picked up our dog he was shaved to the bone. The lack of customer service with other people's animals is very disappointing! Not sure how anyone would trust their animal to these thieves!
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May 2022 by Jacqueline Montes
Dr. Haroush and his staff are by far the BEST!!! I brought in my Yorkie Idris who suddenly developed paralysis and was unable to stand, walk, or even hold himself up straight when I was carrying him. He was only barely able to move his head. I was so sad, worried and heartbroken thinking I would have to put him down; I was not ready for that!! Thankfully doing some research online I found the Veterinary Village. I called and explained the situation and scheduled the appointment for the next day. Once I got to the office the staff was so friendly and promptly took us into the exam room. Dr Haroush came and examined Idris and asked basic questions after his assessment and test we discovered Idris had a herniated disc on C3 and C4 which caused his total paralysis. Idris underwent surgery and was admitted for 5 days. During his stay the staff was attentive and provided me daily updates. It’s now been almost 2 months since the surgery and I’m so blessed to say that Idris has regained full control and movement. I owe it all and I’m extremely thankful to Dr. Haroush and his staff.
