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February 2024 by Brendan McG
Nice place but I miss the Buchanan Pharmacy.
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August 2022 by Google user
Overall good environment and friendly costumer service
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July 2022 by Ali M.
Honestly the one person I find nice and helpful is Brian at pharmacy he is wonderful, resourceful, and nice. Now the reason for this review getting 1 star though is because I am sick and tired of the 1 Asian pharmacist. She is impatient and rude, I have seen her fighting with costumers multiple times. She does not listen when you ask her questions and she is not knowledgeable or helpful. She was yelling at me about something not being covered by the insurance and how CVS didn't have this medication, I had to fight her for her to give me the RX so I could go elsewhere. Her words exactly were that CVS did NOT have this. Then when I went to another pharmacy they quickly told me it was an over the counter medication and directed me to it. I'm sure CVS did probably have it.. Would have been easy if she wasn't rude and maybe knew that the medication was OTC.
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April 2022 by Christy N.
Pharmacist is unhelpful. Made no effort to search for a lost prescription or confirm details.
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March 2022 by caro aguayo
Overall good environment and friendly costumer service
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April 2021 by Anne Marie H.
Most disorganized Covid injection site. Took clients to other CVS sites and impressed with speed and efficiency. This one is worst. I will now drive my clients to ANY other location. They are rude and disorganized here.
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December 2020 by Micaela G.
I waited 30 minutes for my covid test which I had an appointment for it was absolutely ridiculous especially since I was on my break
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July 2020 by Roe R.
I went to CVS to get a covid test on July 2, 2020 and I still do not have the results.I called and waited forever and was told they would escalate it to Minute Clinic and see why I do not have results now 18 days later!!!!!!!
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April 2019 by Amanda C.
The pharmacy staff does not care to help. I picked up a prescription for a new device that I have never used before. The woman 'helping' me in the pharmacy didn't tell me what was needed for it to work. When I tried to ask, she walked away and just pointed in the direction of what I needed to find. Thankfully, someone else in the pharmacy noticed and came over to help me find the item that went with the machine and was necessary for the machine to work. If not for him, I would have left with a prescription I couldn't even use. The woman also filled my prescription incorrectly and caused a 2 day delay with my insurance, and resulted in me being on the phone with the pharmacy, the insurance company, and my doctors office over and over for two days clearing it up, and also being without my prescription for 2 days. No apology - just gave me incorrect information over and over. I will now switch pharmacies altogether.
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April 2019 by India H.
They had me on hold for the pharmacy for 16 minutes. When they finally answered they were very rude. Cut me off and did not even let me speak to really solve my issues. It was a woman I spoke to. She was so short with me she didn't even give me her name. Ridiculous. I am beyond Annoyed.
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March 2019 by Danielle G.
Very disappointed with the pharmacy, it's supposed to be a drive thru but anytime I go I'm ignored or a "window broken" sign is up and you have to go inside. Fortunately for me I am able to walk but my father who has MS and has difficulty walking needs this service. Only reason we continue to go is because of insurance reasons. If I were able to help it though I'd rather go elsewhere.
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February 2019 by Melanie Z.
Well the Pharmacist Asma Sharmin is The Best! She continues to be my Favorite, along with all the Staff and Workers. Asma Sharmin is So Friendly, Caring, Professional and Knowledgable. My Prescriptions are Always Promptly Ready and She Helps with Anything that needs doing with regards to Doctors or Information. Plus she Always has an Extra Positive Attitude. Thankyou So Much!!!
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February 2019 by N V.
The store is good and staff at the registers are all helpful and wonderful. The pharmacy is terrible. Prescriptions called in are never ready when they are supposed to be. On 2 occasions I called to make sure they were ready before I went to pickup, was told they were ready over the phone, and then told they were not when I arrived. This is not a fun exercise with sick toddlers in tow. Last time my prescription, called in by my doctor, took them 4 days to fill. And good luck trying to get them to transfer it. No more for me thank you. Also, when they are understaffed, they will put a sign on the drive thru stating that it's "out of order". Nice.
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November 2018 by Virginia Benedict
Another CVS huge box offering a great variety of cosmetics, skin care, toiletries, and sundries. They also, of course, offer just about every non-prescription medications.
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August 2018 by Andrea M.
I never post unfavorable reviews but this has just gotten so bad!! I thought it was because it was a new location but this cvs pharmacy is the worst !! I have a monthly rx that I have called in a week before I have to pick it up every month. The first couple of months it was never ready when I went to pick it up- I was given an hour wait time to fill. So in anticipation of this extended wait period that this location seems to have- i now call ahead on the day I plan on picking up the rx to make sure it is ready. Every time they still tell me it will be ready in an hour, it is literally NEVER filled ahead of time - even though my doctor called it in more than a week ago. This morning I called ahead as usual and was given a 90 minute wait time. When I went to pick it up after the wait, I was told they would need another 30 minutes. I get that a pharmacy gets busy - but they've literally had my rx for over a week- I really don't understand why I have to even call ahead in the first place since my doctor has already done that!? I have never had such issues with any other pharmacy including other CVS locations. I am not sure what the problem is at this particular pharmacy department but it has been two years of this- I will definitely be moving my prescriptions to another pharmacy!!!
