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February 2024 by Marta Mangino
Everyone was lovely in the beginning.Wished to adopt puppy.Was said we could bring back.Brought puppy back.Never gave money back.24 hour period.kept dog. and our 400.00.Would have kept the dog.But they told us they want both dogs to be happy.Our older dog wasn't having it.Tilly the little pup we took home was amazing.Brought her back in tears.Worst experience !No explanation for not giving refund.If we knew that we would have made it our business to find a perfect home.But why should they let that happen.They just sold the dog twice.Despicable!!!was a 24
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February 2024 by Jordan Bernstein
Excellent shelter and experience in adopting our dog in January. We have an older dog (also adopted from the SPCA Westchester in 2011) and the staff was careful to make sure that the two dogs were compatible. We were able to leave with out new puppy the same day. The facility is beautiful and clean and it is clear that the staff cares deeply about the animals. Highly recommended!
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February 2024 by LIZ
No one ever answers the phone nor responds to emails. I’ve left 6 voice mails and sent 4 emails with no response. Getting a spay appointment is nearly impossible at the place.
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February 2024 by Irma Jansen
Wonderful place to adopt a cat or dog. Lovely, knowledgeable staff, and all animals well taken care of.
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February 2024 by Nitika Singh
Clean place, animals are loved
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January 2024 by Maxi V.
fabulous housing for the cats and dogs facility is clean and the volunteers work hard to maintain quality of care- excellent screening process
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January 2024 by C Grossman
Amazing place! So clean, the cats have space to play and be with other cats in beautiful rooms decorated like a library, a jungle, etc. They are cared for a staff who clearly love cats and by multiple volunteer cat socializers who enjoy their company. Such a nice environment!
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December 2023 by Louis sambuco
Excellent staff.. went to the hospital.. they came to my house to pick them up while I was sick... outstanding,
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December 2023 by Sylvia S.
I when for a visit looking to adopt a new cat since my Lancelot passed away. i was welcome by a volunteer very sweet and helpful, she took me for a visit to see all the cats available. She answered all my questions with a lot of honesty and knowledge about behavior of most of the cats there are for adoption. I could not find yet my cat, but definitely I will continue visiting the place many times as a needed to get my cat.
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December 2023 by Jo Mo
Didn’t even inform us they made the decision to euthanize the dog we dropped off- an longtime client who had been surrendered by her owner at our boarding facility- until we called and inquired about her only to find out she was dead after barely a week in the shelter.We clearly communicated we would like to be kept in the loop, that we would come get her if things went poorly, and although she might have had behavioral problems, euthanizing a scared dog who’s never even been given a chance to acclimate? Poor girl wasn’t even given a proper chance. If you need to rehome your pet for whatever reason do not drop them off here.
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November 2023 by Francisco C
Since I came to live in NY Westchester County, I want to adopt a dog because I had them from where I remember. My parents always allowed us to have dogs, so we had them; also, my sister was able to pick up dogs from the street who were abandoned in the middle of the highway back in Perú.I came ones to the old building in 2004 but because I was living in an apartment I didn't adopt one.Today, I came with my 7 years old son to donate money and show him how this dogs, cays live here. Now they have this amazing brand new building, and that is wonderful.We walk around and we saw this cats in adoption status and my son was able to pet them and feel in some way what feel to be inside there waiting for some one (hero) to give them a second opportunity to be happy or maybe to give them the happiness they never had.Unfortunately, the dig is was I. Quarantine so we can't got in, but we will be back in 2 weeks, no matter we can adopt one or not, we will donate some so we can be sure if we can't have one now, we can help them to be there with food and supplies until some one, with the correct background can take them home.It is a good feeling to watch where the donations go and how good their stuff take care of all the animals.I don't work there and I do not know about the rules but if you go there you will find an answer to all your questions.Please consider donating and bringing your children so they can understand how important it is to adopt or donate to this cause.
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November 2023 by Katherine Knepper
This shelter was absolutely lovely. They obviously care very much for the animals and getting adopters the best pet for their life.I didn’t take any photos while there so have photos of my beautiful son, Rupert, who’s thriving in his new home.
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November 2023 by Chloe W
Had an great experience adopting our dog. Sent in application, walked in without an appointment, met a trainer, saw some dogs and took home our new best friend all on the same day. We were also given up to date health info, since they do a checkup before listing their animals for adoption. Staff was fantastic and involved and helpful. Animals look like they are treated well. Could not recommend this place enough!
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November 2023 by proselectsecurity proselectsecurity
Since I came to live in NY Westchester County, I want to adopt a dog because I had them from where I remember. My parents always allowed us to have dogs, so we had them; also, my sister was able to pick up dogs from the street who were abandoned in the middle of the highway back in Perú.I came ones to the old building in 2004 but because I was living in an apartment I didn't adopt one.Today, I came with my 7 years old son to donate money and show him how this dogs, cays live here. Now they have this amazing brand new building, and that is wonderful.We walk around and we saw this cats in adoption status and my son was able to pet them and feel in some way what feel to be inside there waiting for some one (hero) to give them a second opportunity to be happy or maybe to give them the happiness they never had.Unfortunately, the dig is was I. Quarantine so we can't got in, but we will be back in 2 weeks, no matter we can adopt one or not, we will donate some so we can be sure if we can't have one now, we can help them to be there with food and supplies until some one, with the correct background can take them home.It is a good feeling to watch where the donations go and how good their stuff take care of all the animals.I don't work there and I do not know about the rules but if you go there you will find an answer to all your questions.Please consider donating and bringing your children so they can understand how important it is to adopt or donate to help them.
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November 2023 by karla marcy mora
Very good, you need to wait to they’re call you back then you can make an appointment. In my case I when for the sterilization of my cat. They’re very organized, they did a great job! They explain everything.