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October 2023 by Chris Perricone
We just redid our kitchen with Sophia and could not be happier. Sophia was great to deal with finding us the perfect marble slab. Install went great, looks amazing!!
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October 2023 by Jennifer Fink
I have done 2 houses with Terra tile and each time they are not very nice, communicative, and often blame the customer. I have had this experience with the sales team, fabrication sept, and instillation. Won’t make this mistake again and will go somewhere else.
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August 2023 by E M
Sophia Multari was my tile consultant and was fabulous ! She was tireless with my search for renovations of kitchen + 2 bathrooms. She was very patient and found options and even tracked down tile I found on my own. She has a keen eye for what will / won’t work in a defined space. Very pleased first time customer .
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August 2023 by elevensix content
Jessica was very helpful and kinda we loved he help. Super recommend this place.
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July 2023 by Cornejo “Corazondeacero” Cornejo
Place for business is great, guy behind the desk has a such bad attitude I know he deals with a lots of stress everyday. But costumers they have nothing to do with it, that's part of your job at least change your face and be a little respectful when a customer greets you. This individual never responds to my greetings or greetings from my employers.
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June 2023 by Michael Balick
We recently finished up a bathroom project and are so grateful to Sophia Multari for her wisdom and guidance on the design and implementation. From the start, she understood the scope of the project and worked with us to suggest the most appropriate combinations of tile style, size, color, and vanity design for that particular space. So grateful to her as well as the installers in the Fabrication Department who made sure the vanity looked as perfect in our bathroom as it did in the showroom!
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April 2023 by Peter Friedman
Sophia Multari at Terra tile was a pleasure to work with. She was an amazing designer and we are so pleased with the finished products.
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September 2022 by MITESH PATEL
We were referred to Terra Tile by our contractor when we had 3 full baths and kitchen redone. We were super lucky in having Sophia Multari assist us when we visited the showroom for the first time (without an appointment, we weren’t really expecting anyone to help us but Sophia graciously guided us through the showroom and presented some options). We had some decisions to make before returning for a formal appointment! The variety and options available can very easily become overwhelming. An expert opinion is sometimes what we need! Sophia listened to what we wanted and worked very patiently with us to ensure we would be happy with our selections. Once we had the measurements from our contractor, she coordinated our tile orders with precision. Sophia was always prompt with returning emails also (even on her days off). Returns were easy! We also ended up having Terra Tile fabricate and install all the quartz countertops. They’re stunning! Add to all this, the pricing was very competitive. I would recommend Terra Tile and Sophia to anyone who needs this sort of service/materials!
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June 2022 by Gwen
Never a “hello may I help you”. Never “im with a customer, be with you shortly” even when no one is there, They purposely ignore you. Every time. Have been there a multiple times within 15 yrs, with the hopes customer service is better, but unfortunately always the same lousy indifferent crew
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September 2021 by Jane Kramer
Amazing selection and examples in situ
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August 2021 by Even S.
I appreciate their willingness to invest in a physical showroom for the customers benefit and was so relieved that I wasn't greeted with incessant salesiness at their door, rather allowed to peruse their products and decide what I liked. I was underwhelmed with some of the tiles (the cheap ones I insisted on, totally my fault) and they were professional enough to field my non sensical questions when I called months later to complain about the bad decision I made on the cheap tiles.
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August 2021 by Evette Alti
We had such a great experience at Terra Tile. We worked with Sandi who is a wiz at her job. We told her what we were looking for for our backsplash and she helped us pick out some tiles. After we showed her our counter top she came up with the perfect tile. She sent us home with tons of samples and we wound up choosing the tiles she suggested. She’s is a lot of fun to work with but she really knows her stuff. She educated us on every facet of how the tile should be set and maintained. That is the only tile place we will be using in the future!!
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June 2021 by atlas shrugged
So Terra Tile is one of the best tile stores I’ve ever been in. The selection is off the map but it is the personalized service that makes any store. In a time where big box stores proliferate, this store really speaks to why we need to protect small businesses.They care, they’re fun and funny and they accommodate. I was having an issue with some marble tile and they really helped me solve it with care and concern. If you are renovating, or even building new, go there. You will not be sorry. They know their stuff!
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June 2021 by Leah Gregory
Jessica couldn't have been more responsive or precise in my order. I ordered tiles for my bathroom and Laundry renovation. Jessica was responsive to my needs, helped show me options based on the look and price point. I had to leave town for an extended period and she seamlessly pivoted to my Contractor, keeping me in the loop along the way. I highly recommend her and the team at Terra Tile.
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June 2021 by Charlotte Harris
Stopped in for several renovation and upgrade ideas. Signed in. Approached by someone carrying the clipboard and asked our names, and looking for 1 person on list before us. After no one approached to assist, we found that someone crossed us off the list while we're were browsing. We left very disappointed.I emailed when we got home and no one reached out after several hours.
