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“I can’t say enough wonderful things about The UPS Store in Bayside. Every single time I walk in, I’m greeted with a smile and treated with kindness, patience, and genuine professionalism. The staff consistently go above and beyond to make sure everything is handled perfectly, whether I’m shipping a package, printing documents, or asking questions.
It’s rare these days to find a business where the customer truly comes first, but this team does exactly that. They make every visit easy, stress-free, and pleasant. Their attention to detail, efficiency, and exceptional customer service keep me coming back time and time again.
If you’re looking for a UPS Store that truly cares about its customers, this is the one. They deserve every one of their five stars and much more. Thank you for always providing outstanding service you’ve earned a customer for life!”
10AM - 4PM
6614 Avenue U, Brooklyn
Mailbox Centers
“had such a great experience with Outside the Box Shipping! The service always fast, reliable, and super professional from start to finish. The staff are always friendly and helpful. Thank you for going above and beyond!”
“Excellent service all the time from bibi she always help me out in printing my labels to get my drops off done for UPS FEDEX ETC she’s very polite and professional her skill is amazing keep her here, I love this location plus I love seeing her her too. Highly recommended.”
“Yebo was really helpful and made everything easy. He was friendly, respectful, and had a great attitude the whole time. Definitely one of the better experiences I’ve had at UPS.”
“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
“these guys have changed my life - one of my favorite additions to the neighborhood. i will never stand in line at the wyckoff post office again!! i came here to rush my passport renewal application and my guy went out of his way to make sure i had EVERYTHING in the right state. he’s clearly done this many times and was above and beyond helpful (and i got my new passport 10 days later). thanks so much guys!”
“Ship package through DHL to Mexico city, the staff was very helpful and patience with the transaction her name is Mala. She a great employee.. I recommend coming here.”
“I always have a great experience at this UPS/FedEx drop-off location. The two guys who work here are consistently friendly, helpful, and genuinely pleasant to deal with. They’re patient, professional, and make the process quick and easy every time, even when it’s busy. Customer service like this really stands out and keeps me coming back. Keep up the good work, Avinash and Alameen.”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
10AM - 5PM
620 Wilson Ave, Brooklyn
Mailbox Centers
“I don’t usually write reviews, but this spot definitely deserves one. I affectionately call this place “the community post office”. Everyone who works there is so wonderful and helpful and happy. There’s always a bunch of people there and the vibes are always immaculate. I genuinely love coming in here as a weekly stop for my small business. Somehow this little shipping center makes me feel more connected to my community every time i pop in.”
“They work 7 days a week Sunday they close early but is convenient to have them open employees with experience pretty quick parking in the back if coming from the parking lot no wheelchair accessible but if you park in the entrance parking meters are easy you can use your wheelchair from the front entrance”
“**Neighborhood shipping and packing facility*** always seems busy. They do some and not all of what the postal service does. I come here to get my pages printed, or faxed. Staff is always pleasant, and friendly.”
“Ron was fantastic! He had such a positive, welcoming energy from the moment I walked in. He was incredibly helpful, paid attention to every detail, and made the whole process smooth and stress-free. It’s clear he genuinely cares about his customers and takes pride in what he does. Outstanding service. Highly recommend!”
10AM - 4PM
2602 Avenue U, Brooklyn
Mailbox Centers
“I’ve used their service multiple times and have always been impressed. The process is smooth, prices are fair, and everything arrives safely and on time. Postman Jo is incredibly reliable service, communicates well, and treats your items with care. It’s hard to find shipping services you can trust, but with Postman Jo, I never have to worry. Highly recommended! Yakov who was helping me was amazing! Outstanding customer service!”
9:30AM - 5:30PM
2196 3rd Ave, New York
Mailbox Centers
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“I'm shocked at the bad reviews. I go to this location a lot and the staff is always so professional and polite. They always take care of me with patience and respect. I typically go on Saturdays and everyone that works there on Saturday's are all absolutely excellent! They deserve a raise! ;) This location is one of the best UPS locations in the city in my opinion.”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“One of the best UPS stores I have ever been to. All the employees are so nice and kind. I wish more stores operated like this one does. Thank you to all those employees!”
“Singh is extremely kind and always willing to help with everything. He is highly professional and very quick to respond to all our questions and requests. A genuinely lovely person and a pleasure to deal with! Thanks for everything!”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
“these guys are amazing! they took my gigantic box that contained an old imac, which got refused at a different location for being too big.
they scanned it immediately at 6:30 pm. i thought for sure it wouldn't do anything until the next morning. but it was already halfway there the next day.”
9AM - 5:30PM
213-37 39th Ave, Bayside
Mailbox Centers
“Best UPS store. Friendly and professional. I am usually in and out in seconds unlike the USPS. The workers are engaged and don’t look like they hate their job unlike the USPS. Basically the total opposite of the USPS on bell.”
10AM - 6PM
2609 E 14th St, Brooklyn
Mailbox Centers
“Excellent service from Meest! Fast delivery, careful handling of the package, and great communication at every step. It’s very comforting to trust an international delivery company that truly cares about its customers. Thank you for your professionalism and reliability!”
“I’ve been going to Veer for years and the service is always great. The owner is incredibly kind and helpful. I print there often and ship a lot of packages, and I’ve never had any issues. Everything is always smooth and easy. It’s a wonderful place and I highly recommend it!”
“If you ever need any services, this is the guy. Called him for a couple of things and he explained everything clearly and as it should be. Very honest and professional service. If you need any shipping and mailing services and personal/business mailbox and shipping, this is the guy. Trust this man to do right by you.”
“Did you know you can have PASSPORT renewal photos taken at this UPS store? They printed for a fee the application to apply for passport book and passport card renewal. They made copies for a fee. I bought the envelope for mailing with USPS tracking my spplication, my check, my old passport book and old passport card. They finalized everything would be picked up by USPS mailman from the UPS store, so it saved me an extra trip.
Their customer service is outstanding.
And it has been outstanding every single time I went there, either to mail a package, or to return a package, every single time they are efficient, helpful, really a gem in our community.”
“I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years”
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“Not sure why they have any bad reviews, but I can only speak on my personal experiences; it's a very convenient and accessible location. The employees are always polite, and I am in and out. To avoid crowds, I go early in the morning or right before the close. All of my shipments arrive to their destinations timely. Great service!”