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November 2023 by Brian Johnston
Buying a vehicle from Bridgeland Auto Brokers was an incredible experience. I found the truck online, sent an enquire and was responded to immediately. Rob and Kevin found me the best interest rate and got the payment where it needed to be. The service department took the truck in and did a couple minor things I needed done while I was doing the paperwork so I didn’t have to wait. They treated me so well and made me feel like they would take care of any of my needs in the future. This is a very well established dealership and I highly recommend buying vehicles from them. I know I will continue to buy from them in the future.
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November 2023 by Ryan Bennett
Saw a truck online When I got to Bridgeland I met with Claudia who was very helpful and knowledgeable. We went for a test drive and I absolutely loved the truck. Unfortunately the truck didn't have some important features that I was looking for. After informing Claudia What I needed to have in a truck she said that she would keep a lookout and let me know if they get anything in that meets my criteria. I am definitely looking forward to going back in the future and I highly recommend asking for her for anyone who is looking for a car, truck or suv.
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October 2023 by Niko Gianni
I had an exceptional experience with Bridgeland Auto Brokers. From the moment I stepped onto the lot, their team went above and beyond to make my car-buying journey seamless. The selection of high-quality used cars was impressive, and their knowledgeable staff guided me through every step, ensuring I got the perfect vehicle at a fantastic price. I can't recommend Bridgeland Auto Brokers enough for their professionalism, transparency, and commitment to customer satisfaction. They truly deserve a five-star rating
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October 2023 by Jerena Renee Barkins
I found just what I was looking for. Collin was the best! He answered all my questions.....and I had a lot of them. He spent a lot of time with me going back and forth about what I wanted to test out. He was even responsive to my text messages when I hadn't purchased anything. I appreciated all he did. Also, everyone I came in contact with in the office was very kind. One employee even loaned me a charge. I'm glad I saw their commercial about 2 weeks before I started car shopping. They are worth a try.The car was perfect.
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October 2023 by Michele Bill
This was the best experience I ever had to deal with a dealership. My niece needed a reliable vehicle to start her nursing career and Tom was there to help her with everything from a vehicle that was good on gas and payments that are perfect for her especially since she’s a first time buyer. If anyone needs help with buying a vehicle Tom is the one to ask for he will make the process easy and not stressful. Once Again Thank you Tom for helping out when others didn’t want to cause she didn’t have credit. You Rock!!!!
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October 2023 by Nick Baldassarre
Tom Burke got my mom approved and went above and beyond delivering her Ford Fiesta after he was done working! I would highly recommend you talk to Tom Burke if you are looking to purchase a new vehicle! He will make the process easy and go above and for you as well!! Thank you Tom Burke for taking care of my mother the way you did!!
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October 2023 by Matthew Hollis Damon
This is the best dealership I have ever encountered. I've seen a lot of scummy dealers, but here I felt like I was in good hands and I bought an absolutely amazing used Ford F-150... she was babied by her former owner and I get Fahrvergnügen every time I drive it. I met the owner Rob while I was there and I feel like this dealership runs a tight ship and aims to deliver a great product and stands behind their reputation. Which is the only thing that makes sense-- it isn't hard to sell people a good vehicle, so why are there so many scummy car dealers out there? All you have to do is look at the reviews here to see tons of happy customers! Their team was totally supportive and awesome and made my car buying experience quick and pleasant-- special thanks to Collin and Randy!
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September 2023 by Kevin John
Had great experience purchasing a vehicle, Bob Donadio is a very nice person. He treated me with respect and gave me all the information I needed that help me to make my purchase in a few hours, i was amazed. If you buying a vehicle from Bridgeland see Bob great person.
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September 2023 by Roger Werner
After buying a 2021 Ford truck and being promised a second key fob, I waited over a month. Many calls not returned, then lots of excuses. Finally, I got the key fob, but the emergency key doesn't fit. Now,ll more ignored phone calls. I feel badly used. Now that they have my money, they're not interested in following through. Customer service has been poor.
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September 2023 by Gina G.
Slimy people did NOT care about you or your car once you signed. Did not prioritize you once they knew they sealed the deal and got certain information regarding military benefits wrong.
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September 2023 by Tiffany M.
My boyfriend purchased a vehicle last week, signed the papers and gave the down payment, the date to receive the vehicle has been pushed out 3 separate times. Now they aren't responding to messages, they have the car and the money , surely he is no longer a priority. Very unreliable. Wouldnt even take the chance with them.
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September 2023 by Wendy Warren Bain
I had the best customer service ever. Dave Caputo is amazing. They treat us like family. My son and myself have now purchased 3 vehicle's and would not go anywhere else. Times are tough and they make it happen. Kudos to the entire Bridgeland Auto team.
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September 2023 by Jamie G
I want to first say Dave Caputo has a lot of patience because this was a challenge on both our ends. But I have never seen a sales guy go above and beyond like he did. I’m beyond blessed that I was given his name because I know no one would have done what he did and for that I can never thank him enough. I’d refer him 100 times over and wouldn’t even blink. Thank you Dave for everything and thank you for sending me home with a beautiful car!!
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August 2023 by Paul K.
Bridgland auto service in Syracuse sucks I would give them a two star maybe bait and switch I filled out all the forms online i get my credit approval I get their guess what I got no credit approval and I'm gonna have to put $5000 down. and the loan officer Kelly who promised me if I came out, I would get a car and I told her my credit was terrible she's a straight idiot. I think she is druggie too but that's neither here nor there. worst car buying experience ever.
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August 2023 by HEATHER STILES
Collin is amazing. He helped me find just exactly what I was looking for and made everything in my car buying experience run so smoothly! I’ve recommended him and Bridgeland to several friends! If you are looking to buy a new vehicle, Bridgeland is the way to go!