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November 2023 by S. Hugh
Worked with the owner before he had his shop. Absolutely been taking my vehicles there because he wants to install what the customer can be confident with. Quality people and decades of expierence.
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November 2023 by Michael Hosey
I happen to notice the political views of this garage and and started to go. These guy's are honest don't try and up sell you like most do. Would recommend to everyone. Thanks for doing good work for meService: Brakes
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September 2023 by Jackson Day
Lee is the best and very trustworthy. I can't count how many times he could have charged me up on things. It is the only place I ever send my mom.
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September 2023 by Brett Campbell
They were quick with getting me in/out for motorcycle inspection. Will return. Thanx!
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July 2023 by Cathy Scheck
LOVE THESE GUYS! They always do their best to fix your vehicle as affordably, safely, and quickly as possible! They will also let you know if it's time to give up on repairing the vehicle to get a new-to-you one as well.
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July 2023 by James Patterson
Always fair, just deals with the issue and doesn't try to talk you into anything you don't need.
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May 2023 by Butch Magin
Good service, job done as promised & at price promised. No surprises. Friendly & knowledgable people.
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February 2023 by David Viscardi
I can't thank Lee enough for the time and patience he put into repairing my son's vehicle. Other shops would definitely have given up. Customer for life! Gets my highest recommendation!
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December 2022 by Alicia B.
Lee Hicks is GREAT, and this is not even shop review literally OUT OF SHOP, OFF THE CLOCK AMAZING CARING HUMAN!! During the storm I had no choice but to venture out to Brockport in hopes of finishing up Christmas shopping, and getting the rest of Christmas dinner things as work has not allowed me other time to do so. Already a huge flustered, anxiety filled mess just getting sick in the parking lot from a panic attack from the horrible drive, THEN running to every store to see "SORRY WE CLOSED @ 2P due to weather" I was about to have a good hard cry in the parking lot before my dreaded, scary drive home. Only to another bad luck surprise my wiper blade has broken off. Attempting to get it back on, Unable to even breathe sticking my head out the window in the dangerous cold, wind and snow struggling and not knowing what I was going to do! so many people passed by, and no one was going to freeze to help a stranger. This savior next to me about to pull out seen my struggle, braved the insane weather standing out in the frigid unbearable storm to try and help. He said the blade was done/junk (It infact WAS) BUT he atleast got it back on temporarily which gave me HUGE relief, and I was SO grateful for his help. He did not want anything for his help, He said "Merry Christmas, Get home safe!!!" My gratitude was HUGE. Unfortunately (No fault at all to HIM, the blade was DONE, and the ice/coke only made it more brittle, It DID break off later on but luckily I was almost home and the wipers were not needed the rest of the way). Their are very few generous, caring helpful kind hearted people left today! I ALWAYS stop and see if theirs anything I can do for anyone, and for THIS REASON (I always WISH someone would do the same for me). Today I actually got to repay the good deed, when I helped a vehicle burried who had been stuck since the day before and many people did not stop, and the couple that did had no sucess getting it out. I seen/felt the gratitude in the driver, as he wanted my PayPal/CashApp, I said "No, Merry Christmas now get home safe!!" He was shocked, and insisted. I explainEd that yesterday I myself had an issue, and prayed for anyone to come along and help and someone did. I was just passing along the good deed!!! I can definitely say I only imagine the amazing customer servic/regular customer relations from this shop just from being a random non paying stranger!!! BLESS YOU LEE, THANK YOU AGAIN SO MUCH!!!! Have a GREAT HOLIDAY!!!
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November 2022 by STONE COLD
Lee is the most honest guy, and won't do extra work on car if not needed. Also he is more then fair. Bar none best place to go.
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October 2022 by Cynthia Chasse
I have been taking my vehicles to Big Time for 20 years. Lee and Tim are fantastic! I always get a straight answer about what's going on and how much it's going to cost me.
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October 2022 by Jessica Sillen
Best place to go! They are very reasonable and honest.
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August 2022 by Linda Day
Great Service Fair Prices! Very Nice People
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July 2022 by D. SPURR
Great service, got us right in. Highly recommend.
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June 2022 by Eric Thomsen
Guys are great. I will be taking my auto there again..
