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November 2023 by Paul Watkins
I know there are a lot of animal hospitalsaround the area, rightly so because our animals are family and we always want the best for them.So this one for a friend that she had no other choice but to put her cat to sleep 4 days ago.She called and asked if I could help take her& cat to this hospital at the last minute.May I say the workers here went up and beyond to give her and her cat the best outcome if possible. But in the end, the cat was beyond help.Yes, my friend was offered a temp solution to maybe keep her cat going, but she knew thatshe could not make it suffer more.It was a very hard day for her and me as a friendseeing her go through it.Many praises too all the workers and staff atthis animal hospital. I just can not say enoughabout how well the staff handled the whole situation.
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November 2023 by Cheryl Ferrara
They have always taken great care of our dogs over many years
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October 2023 by Marshamallow
This vet has been my go to for many many years since having Guinea pigs. Now I have rabbits. Unfortunately they’ve gone majorly down hill…. always calling and getting the answering machine stating they’re busy and to keep calling back (you can’t leave a message). I’ve gotten some rude receptionists as well. It got to a point where I would dread and stress about having to call and try to make an appointment with this place for my babies. If you need a sick appointment you have to call at 8am and if they don’t have any slots available you have to call at 8am the next day and hope you can get through to an actual person and not the machine recording… it’s just very frustrating and became very stressful. I always felt like a nuisance trying to call. The only thing keeping me here was Dr. Edwards because he’s fantastic!! I’m sure all the other vets are fantastic too! It’s just their policies and way of doing things and getting some rude people over the phone that has turned me away. I think they’ve gotten too busy for what they can control. Maybe it’s a different, better experience for some who have cats or dogs. I know more vets are available to them.
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September 2023 by Don Barnes
Great veterinarians, have been taking our pets here for years. A little bit of a drive for us from Henrietta but their rates are much more reasonable and the service that much better than vets around us.
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July 2023 by Elizabeth Carpenter
I highly recommend Brockport Animal Hospital. Myself and my family has LOTS of experience with dogs, so we KNOW that they know what they are talking about. The vets are great and obviously love animals, the prices are definitely competitive for the area, and they are helpful and willing to answer any questions. I’ve never had a bad experience there. Sometimes, (if you know your stuff) you might get the impression that the staff thinks you don’t know what you’re talking about, but it’s totally fair because they encounter LOTS of people who don’t. They don’t push unnecessary services, and they really truly care for their animals. I wouldn’t go anywhere else. My mom has been using them for years and so will I. Not to mention, it’s always spotlessly clean in there. I don’t even live in Brockport anymore, I live in Rochester and I still bring all my pets here. If Brockport isn’t your vet, you should consider changing vets.
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July 2023 by Judy Burkhartzmeyer
My 5 lb. Yorkie just went for emergancy surgery , they always give the Baron extra love and attention.
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July 2023 by Roberta K
I wanted to thank Debbie for her determination with scheduling and follow through for my senior cat’s ?⬛ Ultrasound. She was able to make the arrangements for 7/6 in Webster vs 7/14 when DVM Shemanski was scheduled at the Brockport Animal Hospital.DVM Shemanski, was so compassionate and explained everything on the ultrasound. Although, I didn’t receive the results that I was hoping for DVM Shemanski, she was able to offer several recommendations and collaborated with Brockport for additional comfort care until…
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June 2023 by Leslie Gums
Well I don't know what the problem is but since covid it's all gone to hell. I kept Goldie here as they had her rescue treatment prior to me adopting her. The vets are great but now she's sick and they won't give me an appointment or see her unless I call at 8am to see if they can fit her in? This has been the procedure since covid and it makes no sense and I was then told to find an emergency clinic which are all far away and high dollar. It's Friday and no vet is available past noon on Saturday. It looks like having pets going forward will only be for the financially well off and then good luck finding one that is taking new patients. With all the animals needing rescue it's not looking good as student enrollment is down 50% and vets are retiring way before their due. Why? My other rescue was just diagnosed with liver cancer, 700$ diagnostics, no treatment. I've been doing pets and rescue for 60 years and it's never been like this. Looking forward to an explanation why veterinary care is suffering this poorly since covid and the current administration. Nothing worse than watching your kids suffer and these are my kids.
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June 2023 by Shauna Brongo
Brockport Animal Hospital is the only place I'll go for my animals. From my dogs to my rats they've always been my go to vet for everything. The staff is extremely friendly and the doctors are immensely knowledgeable and caring. When I had to put one of my rats down the staff let me spend as MUCH time as I needed with him after he was gone. Then they even sent me a card that all of the staff had signed.In regards to surgery, they send texts and pictures on recovery to keep you updated. Letting you know if everything went well and what they did. I wouldn't recommend a better place to bring your pets to than here.
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March 2023 by Karen Trimm
The employees are very nice. They are always willing to assist, with a smile. The doctors are great, they actually talk to you so that you can understand. Wouldn't go anywhere else!
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February 2023 by Eileen Fichter
Based on my search, this is an excellent Veterinary hospital. I have not been satisfied with my own and have been researching other Vets. I have asked friends and did online research. This looks like a great place to bring my dogs.
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February 2023 by Katherine E Fudge
I recently took my Shiba Inu, Belle, to Brockport Animal Hospital for a check-up and I was thoroughly impressed with the level of care and professionalism that was provided. The staff was friendly and accommodating, and they made sure that both Belle and I were comfortable throughout the appointment. I appreciated how they went above and beyond to minimize wait times, so I didn't have to spend a long time in the waiting room. Belle received excellent care from the veterinary team, and I felt confident in the treatment recommendations they provided. I would highly recommend Brockport Animal Hospital to anyone looking for a top-notch veterinary clinic for their furry friends.
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January 2023 by Matthew Kleehammer
Staff there are always friendly and helpful. Can be a bit busy sometimes but, in this case, I think that's just a sign of a business that's doing well. Staff and doctors there have always been helpful with our animals.
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December 2022 by Melissa Clifford
Doctor Lefler is the most AMAZING Veterinarian to all of my animals I have always brought to her. She is so knowledgeable and so kind and calm and comforting. She always has given me such peace knowing they are in the best hands with her and reassurance of any next steps needed to be taken for their over all health and well-being - I trust her so much. Everyone at Brockport is so nice to me as well from every phone call to every visit. It’s such a smooth process. I just want to really thank her and all of them for always watching over my fur babies. I am so thankful.
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December 2022 by K P
We love Dr. Edwards and the entire staff at BAH!! I've been bringing my pets here for fifteen years and know they are always in excellent care. Stella and Layla may not know it, but they appreciate being healthy and well taken care of thanks to these hard working folks. Every time I have an issue or concern, BAH is always available for a phone consultation, test, or appointment. I appreciate them always making time for us and won't take my girls anywhere else!!
