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August 2023 by Atticus Mackmin
Live feed their snakes, here’s a live mouse just sleeping in a snake enclosure, which is dangerous. Last three times i went in to look at fish they have none of their lights on in tanks and i can’t see anything.
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April 2023 by Cherk Berk
DO NOT PURCHASE FROM THEM!! I bought a blue tongue Skink and was told it was captive bred, which Indonesian skinks are always wild caught. When I got home with skink noticed a bunch of small dots in the picture, only to figure out he was infested with Reptile mites. Not only will these spread to my other reptile, I paid $220 for a overpriced skink infested in reptile mites, disgusting never coming back after this straight up animal abuse. Also the day I went to get the skink the room was extremely hot and multiple reptiles were panting it was so hot and were digging on the tank trying to get out, a couple didn’t even have water. This place is disgusting -5/5
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March 2023 by Cole McAllister
Absolutely abhorrent animal care. A zebra finch was dying in the corner with clearly labored breathing. It's impossible that no one would have noticed. This is a company wide issue as I have witnessed this multiple times at this location as well as in Batavia. Do not give Countrymax your patronage.
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August 2022 by dylen williams
I've trusted the twice now to help me pick out some good fish to put in a tank together and all of the new fish I keep getting end up dieing I don't know if something is wrong with the fish or its something I'm doing because I set up my fish tank exactly how they told me to. I was also hesitant about buying a fish because right next to the shark tank there were these small gold fish looking ones and all about 20 of them were dead floating at the top, we went to tell the lady grabing the fish for me and she acted like it was no big deal, just a whole fishtank of dead fish. I am not satisfied with how the people that work and obviously ther knowledge of putting togather fishtanks. I will not be buying anymore fish from here again, and there prices are really high for decoration just look on Amazon its half the price
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June 2022 by Lila C.
Fleas and maggots in the dog wash. It was very disgusting. Dog hair all over, bucket of dog hair with maggots and fleas..Store floor didn't look swept, was not a great experience for our berner. Only good thing was the warm water, water pressure and hose. Hope she didn't pick up anything!!
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November 2021 by Ana Garcia
I wish they cleaned their birds cages better and took better care of their animals.
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November 2021 by Lori Peck
So many dead fish in the tanks.I have spoken to the new manager many times and he seems not to care.One of the gold fish tanks had two dead in it and they had been there for a few days. This should not be this way. Next time there will be pictures.
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September 2021 by L.Carrie Matthews
Great and affordable dog wash. Don’t charge you per pound like some sort of butcher shop. Flat rate of $10 and $2 more for towel if needed. Great service. Friendly folks.
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September 2021 by Carol B.
Things were ok until I had to use the restroom, what a pig pen worse than mobile mart
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August 2021 by Max Hall
I work there, it’s pretty dope.
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July 2021 by Krystal Shaver
They are the only ones that have my cat food and they always help me out to my car
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June 2021 by Lindy S.
This the first CountryMax I have ever been to, and I think I have a new favorite pet store! How did I not know how awesome it was? Gah! I mean before I even walked in, it looked amazing. I loved the style of the building, the natural wood, the flowers and garden decorations bordering the entranceway. It was clean and well stocked. They have SO MUCH here! Rows and rows of flowers and trees, cute little home decorations, fish, reptiles, small animals, and all of the food, toys, cages, and other supplies that you could ever possibly need. The first time I visited, it was out of curiosity. The second time, I was looking for a pet. I ended up buying two rats and coming back for a third a few days later. The associate was so knowledgeable. She was excited to tell me that these particular rats had a little "origin story" where they took in a pregnant surrender and a customer ended up taking her home to let her have the babies. She hand raised them and brought them back to the store to get adopted. She also pointed out the do's and dont's of being a "rat mom". You could tell that she truly cared and had a passion for the animals. It was honestly everything that I look for in a pet store. I have been going back ever since, and will continue to go back. Super highly recommend!
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May 2021 by Robert Paluszak
Wide selection of product's
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May 2021 by Amanda Brown
Pandora enjoyed getting all her winter coat out with a nice deep clean bath in self serve! Normally I do this where I work but I’m out with an injury so having a self serve tub I can use closer to home is very nice and saves me a ton of cleanup and pain wile I recover ans keeps my pup happy and good looking!
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April 2021 by Lea B.
Very leather and clean store. Lots of plants and flowers to a house from. More than enough yard decor to choose from. Bring the kids too! They will love to go into the reptile room and see all that turtles and lizards they have to offer. Plus they have a wide range of fish to Peruse. Lastly, They have another room dedicated to birds, Guinea pigs, rats, and mice.