Empire Visionworks is a highly regarded optical retailer known for its commitment to superior customer experience. The business has received positive feedback for its friendly and professional staff who make patients feel comfortable during their visits. Many customers appreciate the thoroughness and expertise of the eye doctors, who take the time to explain every detail of the eye exam process. Overall, clients express their satisfaction with the high-quality service and the comprehensive selection of glasses and contact lenses available. They also appreciate the convenience of using vision insurance and FSA for their eye care needs. Customers highlight the store as a trusted choice for eye care, praising the friendly greeting upon arrival, the knowledgeable staff, and the wide selection of frames. The Visionworks team demonstrates the highest level of kindness and professionalism, ensuring a pleasant experience for all.
Empire Visionworks in Brockport treated me very well. The person behind the desk was friendly, the assistant was great, and the doctor was helpful. Overall, it was a great experience.
November 2024
My wait time was not long and my frames were replaced without any issues!
November 2024
Stopped to make an appointment for new glasses, and able to picked out glasses right then. The employee who took care of my purchase was very nice and professional. I've used Visionworks for many years and have always been satisfied
