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March 2024 by Peter Ruckdeschel
Correna went over and above to help me when I was looking for my phone in my car and even called it. for me. Employees like her make the experience at Lowe’s a memorable one.
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February 2024 by Jamie Canfield
One of the best places to ever have a job or buy home improvement items. I will not go anywhere else
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February 2024 by Nikki Caudill
If you're going to have your self checkout person standover my shoulder while we ring up everything asking if we got this or that, maybe you should bring back cashiers.Maybe they didn't accuse me of stealing, but this sure does imply it!
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February 2024 by Keith Cramer
Nice and helpful staff. Clean and great products to choose from. Well stocked too
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February 2024 by Keith Willis
Normally, I have what I need in stock, not as much theft as some of the other home improvement stores in the area.
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February 2024 by Greg Post
No matter what I'm shopping for, I always have to make a trip through the tool aisle and the electrical aisles. I also like that they offer a military discount and a few spots for veterans parking.
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February 2024 by Sonia Mckenzie
The tellers was very helpful
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December 2023 by B. Boyle
Mike is the man. Was back and forth to Lowes atleast 4 times and he fixed my problem in under 10 minutes. Promote that man.
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November 2023 by Sondra Knight
Lowe's has been hit or miss. I don't love it or completely hate it. It is harder to find knowledgeable employees. It appears that some would rather socialize than interact with customers. In the past, you would just walk past an employee and they would ask if they could help you with anything. The store's cleanliness and appearance is acceptable. As far as organization, I suppose it's fine. The only thing that I don't like is when you do have a question you have to hunt someone down but as long as they are helpful, all is well. There is a phenomenal employee named Mary. She was the cashier in the lumber area. If any Brockport Lowe's managers read this, she deserves praise, recognition, and a bonus! She is a rare gem possessing kindness, honesty, and common sense! She made my family's evening the other day! We left the store absolutely grateful and happy! Much thanks to Mary!
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October 2023 by Michael Cyr
There are no longer checkout clerks. You get to struggle with a card reader that doesn't work. There isn't even someone standing by to assist. If you have problems, jump to another line and hope for the best. I'm not sure I will continue to shop there despite it's former convenience.Horrible.
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October 2023 by Marlakathryn Jinks
Refuse to check myself out! I work all day! I do my own job, you need to do yours! Won't be back!
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October 2023 by Joel Donath
Bought a zero turn Lawnmower, Lowe's had it delivered on a pallet….. then no key was included. Called the store and they claimed they “lost” the key and have to make a new one. I’m absolutely livid with this service.
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August 2023 by Herb Neal
The young man that works in the flooring dept. at the Brockport NY store is outstanding. He knew exactly what he was talking about, he was patient, and super friendly. I highly recommend this location, I just wish I could recall his name .
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August 2023 by Rebeccah Demaray
most annoying store to go into. The loud speaker constantly has loud commercials of lowes ads and beeping for other depts repeatedly. The staff could care less about doing their job. The big carts are never available meaning the kids that work there don’t go out to the parking lot regularly to get them. Have to ask them for carts for them to realize they need to be brought in. Most of the lumber items don’t even have price tags.
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July 2023 by Lawrence reel
It would be nice is staff had an idea what some of the merchandise is and not depend on hand held computer spent 5hrs over two day getting supplies for bathroom project .Two store Kennie in Brockport &Attila In the Greece store were very helpful.
